Indian Overseas Bank — cc a/c no [protected] wrong debit for processing charges reversal entry-regarding

Address:

Thanjavur, Tamil Nadu

I wish to bring to your kind notice that sum of RS.7270 was debited from the cc account on 24/1/2017 as processing charges. further a sum of RS.109023 was wrongly debited from the account on 21/03/2017 towards processing charges.
After a prolonged discussion and correspondance, the entry was reversed on 20/04/2019 for RS.101818 as against the wrong debit of RS.109023. it was informed by the branch the difference of RS.7205 was processing charge. in this connection i wish to inform that a sum of RS.7270 was already taken as processing charge on 24/01/2017. the same should be clarified.
Further our cc account is subject to interest and the reversal amount was made without interest for the period from 21/03/2017 to 20/04/2019.
I request you to kindly look into the matter and credit the due amount in the cc account and render justice.