Indian Overseas Bank — complaint against branch manager periyar nagar branch

Address:600099
Website:Iob

My name is parameswaran, i have taken education loan in iob periyar nagar branch on 2008 for amount 75k and also i have paid partially till 2016 the pending due on 2016 jan is 33k. Due to financial issue am not able to continue.

Recently my mother pension account was locked without any notice/notification. When we asked the reason to the branch manager (Periyar nagar branch) he is not giving respect my mother aged 70 because of that reason she got high blood pressure and metally depressed as well.
Next day i went iob and asked him reason for the roudly behavior but he not giving respect to anybody.
Here i have paid my all the pending amount now the balance is zero.
I want to know is there any policy to lock the account without any notice?
I was ready to pay the partial amount but without any notice they locked my mother account is this the way treating the customer?
I thought iob is the reputed bank but this type manager treating the customer very badly.
I want you to take necessary action for it.
If you fail to take action i will file the case against iob.

I have video proof as well.
You can contact me, if you need more details
[protected]

Iob periyar nagar branch in chennai
Area periyar nagar
Address b - 46, 70 feet road, periar nagar,
Chennai
State: tamil nadu
Pincode - 600082
Branch code 1084
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