Indian Overseas Bank — e payment

Respected mam/sir

This is to bring to your kind attention that we have recently take the rto e-payment for transaction from your bank.
That amount will be debited at the time 17/11/2018 in our account, but not reflected in customer account.
Then one customer we have already made the payment for 2 times in same customer at the time 09/08/2018
The transaction details are give below.

Reference_number amount dtime amount ft_ seq_no

Piob[protected][protected] [protected]

Reference_number amount dtime amount ft_ seq_no

Niob[protected][protected] [protected]

Please kindly arrange for the refund of the amount of rs.14956/- i hope you to soon as possible