Indian Overseas Bank — imps transaction failure amount not refunded to my account

Address:Vivekananda Puram branch, Kanuvai palayam, Karamadai, Coimbatore., 641113

I have done 2 imps transaction on 29/06/2019 amount of rs.6396 at the time of 10:52:16 and the same amount rs.6396 and the time of 20:44:10 for the beneficiary payme india. These two transactions are failure noticed at the same time and still not refunded to my account. Kindly resolve this issues immediately..

Already 3months passed no reply from branch.

Kindly do the needful.
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