Indian Overseas Bank — Indian overseas bank imps transaction failed, but not credited back

Indian overseas bank — imps transaction failed, but not credited back
. Ananthi on jan 3, 2017
Sir/madam,
I had done the imps transaction through mobile banking o31/12/2016 time 3:12pm. But the amount was not received by the beneficiary account. I got the message as transaction cannot be processed now, please try after some times. I didn't receive the money back. Imps transaction id is[protected]. My account number is [protected] branch:zamin pallavaram please consider my request and resolve the problem as soon as possible...