Indian Overseas Bank — Internet Banking password reset problem

Online login ID: kartja27
Nature of problem: Not able to reset internet banking password

Attempt 1: Tried to reset it through web with required information.
Result : No password reset e mail received as expected

Attempt 2: Tried to reset it through web again
Result: Not allowing to initiate the process since e mail is claimed to be sent

Attempt 3: Sent e mail to [protected]@iobnet.co.in on March 2, 2023
Result : No response received so far

Attempt 4: Tried to call call center
Result: Asked to wait for unknown amount of time/send e mail again to above address without any solution.