Indian Overseas Bank — iob visa debit card

Address:

627007

I used my visa debit card on 28.01.2018 for purchasing grocery items for rs.5193.50 from aryas super market, tirunelveli. The transaction failed but the said amount was debited from my sb account maintained with iob, ngo colony branch, tirunelveli..627007. Inspite of my complained lodged with concerned bank branch and my complaint mail dated 01.02.2018 to [protected]@iobnet.co.in, the amount has not been reversed to my bank account till now. Kindly look into the matter and do the needful at the earliest.