Indian Overseas Bank — money deducted from bank but not added to paytm wallet

Address:SAi dhanush enclave, 533107

I added 1000 rupees to my paytm wallet..the amount transaction has been failed but the amount was deducted from the bank account and is not credited till date...need solution
Paytm send a message saying that we have reported to the bank about your issue and it's totally bank server issue
Paytm executive clearly said it has nothing to do with paytm ...deal with bank
Whom should I consult??
How can I resolve this issue
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Indian Overseas Bank customer support has been notified about the posted complaint.
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I am receiving messages for debit and credit in bank accounts those don't pertain to me.
Multiple messages are being received from BP-IOBCHN, detailing debit and credit in different accounts. However, none of those accounts pertain to me.

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    Indian Overseas Bank Address
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