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Indian Overseas Bank

Indian Overseas Bank — my online transaction get failed

Hi. I've ordered a earphone set in club factory on 24th august 2017. You have debited the amount from my account but the online shoppers dint get the fund and they said that the transaction has failed. Could you please make sure that the fund has transacted successfully to the online shoppers and help me out from this. Please help me the way faster
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No online purchase

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My ATM card is not working.I can't do any transaction through this card.When I use my ATM card, then the machine shows a message "YOUR CARD IS INVALID, PLEASE CONTACT YOUR BRANCH"...
Please Help...
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I register for netbanking in INDIAN OVERSEAS BANK
MY ACCONT DETAILS AS FOLLOW
acc no - [protected]
NAME - AKSHAY GAWDE
MOB NO - [protected]
but i am not getting otp on my registered mobile number.
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    763 Anna Salai, Chennai, Tamil Nadu, India - 600002
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