[Resolved] Indian Overseas Bank — no otp

lleenniinn

from Chennai, Tamil Nadu

Address:

600026

I have not been receiving any otp when i am trying to use their net banking and calling them has never worked and it has been a frustrating experience trying to get in touch with the customer care or helpline it used to work fine and i don't know what happened these days maybe the bank is so in need of money it doesn't let its users to spend their own money at their time of need this and the worst part is the net banking says use resend otp if you did not receive one but the resend otp option is not even hi lighting, proud of being an iob customer

Thanks for all the help you have done so far
(And that was sarcasm)

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Jun 11, 2018

Complaint marked as Resolved

Indian Overseas Bank customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Indian Overseas Bank Customer Care's response Sir/Madam,
Sorry to hear about that. We're here to help you.

Lodge your complaint on SPGRS portal for speedy resolution: https://www.iobnet.co.in:4003/iobgramscust/cust_login.asp

Thank You.
IOB - Touching Hearts, Spreading Smiles.

May 12, 2018

Updated by lleenniinn what is the name of the branch ... it used to be vadapalani branch but it has been closed now and it does not take vadapalani for branch name and i have tryied typing IOB in caps as the page suggests but now the drop down icon in the second colum does not seem to work im really happy to be a customer of this bank do i need to say more are you serious