Indian Overseas Bank — non-receipt of sms alerts

Website:IOB.AC.IN

I have an s. B. Account 2 your mahalingapuram branch & our a/c # is: [protected]. Ifsc is: ioba0000482
Our registered mobile number (Rmn) is: [protected].
We are getting sms alerts for any transaction in our account whatsoever. On the contrary charges for sms alerts are prompt & regular. Umpteen number of times we have given both oral & written complaints but ultimately of no use. Hence we are forced to resort to online complaint.
Please "do" ensure that sms alerts are prompt & regular for all transactions in our account here afterwards.
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Indian Overseas Bank customer support has been notified about the posted complaint.
Complaint comments 

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Dear Sir/Madam

I need to change my Email ID with My IOB net account.

Please help me to change my Email ID, I have login and Password and PIN.

I registered my email id spelling mistake, so i change my email id

Yours Truely

Dakshina moorthy

A/C [protected]
Branch:illuppur
Dear sir I am Nilambar sethy 40 days before I applied for replacement of my ATM card I went 6 times to bank rayagada odisha iob Branch till not receive my card I want to know what is going on please as soon as possible

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