| Address: | Bangalore, Karnataka, 560093 | | Website: | www.limeroad.com |
Dear sir, i have made a online shopping on 7th aug 2017. Rs. 1526 for the items in my cart, the amount was deducted from my account but the order has not gone through, i have not received any confirmation email from limeroad.com.
Immediately i called my branch office @ nagashettyhalli branch and informed the bank manager to stop the payment, for which he said we can not do anything since it is a online payment. He also said that if the order does not go through then automatically the amount will be bounced back to your account.
Meanwhile, i called the limeroad.com customer care and checked about the order, they said that the order shows as 'in process', if the order goes through then i will receive a notification within 24 hours., unfortunately, i didnt receive any notification or confirmation email till now.
I would appreciate your goodselves to please look into this issue and help me with the order or to put back the amount in my account,
Thank you,
Jane helen james, indian overseas bank, a/c no. [protected]
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