[Resolved] Indian Overseas Bank — refund didn't received in my bank account from paytm

Tejyuva

from Coimbatore, Tamil Nadu

Address:

600077

On 6/5/2018 I had transferd amount of Rs 1500 through the iob debit card to paytm. In a short time i have returned money from paytm to iob bank. The amount is debitd from paytm wallet. Till now I didn't get the refunded amount in my bank account. I Made a complain to paytm and they told me they refunded it successfully to my bank. They gave a f Ref No: ( 74766518126817271296481 ) as a proof.
Please refund the amount as soon as possible The customer care is not respond gor this problem. Please refund the money in my account immediately

Card holder name : p. Devi
A/c no : [protected]
Custmer id : 33158658
Ifsc : IOBA0002775
Branch : Thiruverkadu iob branch

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Jun 21, 2018

Complaint marked as Resolved

Indian Overseas Bank customer support has been notified about the posted complaint.

May 18, 2018

Updated by Tejyuva Sir, 6th may month 2018 i had 1500rs to paytm wallet from iob bank then few seconds 1500rs return to bank acc . Then money is deducted from paytm wallet but not reflect in my bank account . paytm has already refunded to my bank on 2018/05/06 paytm has send proof reference no :[protected] I have checked again and found that paytm has already refunded to my bank acc but iam not received my money. my iob bank acc no [protected]

May 19, 2018

Updated by Tejyuva Sir, Not received my money in my bank account

Verified Support

May 21, 2018

Indian Overseas Bank Customer Care's response Sir/Madam,

Request Registered..Please Note ID No:[protected] for viewing status later

Date of Acknowledgement 21/05/2018
Indian Overseas Bank THIRUVERKADU
Request ID [protected]
Request Date 21/05/2018
Name DEVI P
Details PAYTM TRANSACTION ON 06 MAY 2018 FAILED. AMOUNT REFUNDED BY PAYTM WITH REF NO.74766518126817271296481. BUT AMOUNT NOT RECEIVED YET. KINDLY REFUND ASAP.
Current Status Request Registered

Track Status here: https://www.iobnet.co.in:4003/iobgramscust/cust_enq_menu.asp

Regards,
IOB - Touching Hearts, Spreading Smiles.