Indian Overseas Bank — Refund not credited to account

Address:	625012
Website:	Freecharge

Hi Team,

Hope you are doing well!

My account number is [protected] and I tried to make a online bill payment through my iob visa debit card but the transaction got cancalled and I have not yet received the refund amount to my account.

Transaction date: 15-Feb-2017 and amount is Rs. 524.

I also contacted merchant regarding this, they have asked to provide you with the (PG ID number HHMP[protected] PG bdk) This will help the bank to trace this transaction. The order number is FCEA[protected].

Tried reaching your number for last 1 week but no luck.

Please do the needful!