Indian Overseas Bank — Refund not rec

Address:

Gandhidham, Gujarat

Amazon India had credited Rs. 1829.00 on[protected] to my account.

They have provided me the RRN as received by IOB:
Refund Reference # VCSZ63PC0000KV9ZUZE3TCHY[protected]

IOB, hasn't credited this amount till date and is not addressing my grievance citing wrong RRN.

Pls do the needful, my details are asunder:

Name: Elgine Eddison
S/B A.c: [protected]
IOB: Gandhidham Branch, Gujarat-370201
contact:[protected]