Indian Overseas Bank — Refund of amount deducted twice against booking of flight ticket | |||||
Sir, This has reference to to subject matter.In this regard, i have tried booking from jammu to srinagar on dated 14/05/2016 two times through my mobile from make my trip app but i could not succeeded. Message came to my mobile saying that we are awaiting payment of rs. 4906/- two times (Ref no. Nf[protected]p2 &nf[protected]p01). However, amounting to rs. 4906/- was deducted two times from my indian overseas bank bank (Ref.[protected]@912301 & [protected]@912289). Amount was not reverted to my account till date. It is also pertinent to mention that deducted amount is showing on dated 16.05.2016 whereas actual amount was dedusted on 14.05.2016. Therefore, you are requested to look in to the matter for reversal of amount deducted from my bank for early action please. Thanking you Karunakar arigela Dy. Manager Nhpc ltd. Mob. No.[protected] Email:[protected]@gmail.com Was this information helpful? | |||||
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Indian Overseas Bank customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear aKarunakar
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further, in reference to your complaint, we have validated your case with our concerned department and found that on 14-May-16, Inr 4906/- was charged twice by the payment gateway for the unsuccessful transaction id’s NF[protected]P01 & NF[protected]C01. As per revert from payment gateway an Auto refund has been processed from their end and the refund has been settled on 16-May-16 with your bank. Please find the refund details below:
Booking id: NF[protected]P01
Refund reference number: [protected]
Booking id: NF[protected]C01
Refund reference number: [protected]
Request you to please check with your Bank’s ATM cell and provide them this number to trace the transactions.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further, in reference to your complaint, we have validated your case with our concerned department and found that on 14-May-16, Inr 4906/- was charged twice by the payment gateway for the unsuccessful transaction id’s NF[protected]P01 & NF[protected]C01. As per revert from payment gateway an Auto refund has been processed from their end and the refund has been settled on 16-May-16 with your bank. Please find the refund details below:
Booking id: NF[protected]P01
Refund reference number: [protected]
Booking id: NF[protected]C01
Refund reference number: [protected]
Request you to please check with your Bank’s ATM cell and provide them this number to trace the transactions.
Assuring you best of our services.
Team-MakeMyTrip Care
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763 Anna Salai, Chennai, Tamil Nadu, India - 600002
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care