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Dear aKarunakar
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further, in reference to your complaint, we have validated your case with our concerned department and found that on 14-May-16, Inr 4906/- was charged twice by the payment gateway for the unsuccessful transaction id’s NF[protected]P01 & NF[protected]C01. As per revert from payment gateway an Auto refund has been processed from their end and the refund has been settled on 16-May-16 with your bank. Please find the refund details below:
Booking id: NF[protected]P01
Refund reference number: [protected]
Booking id: NF[protected]C01
Refund reference number: [protected]
Request you to please check with your Bank’s ATM cell and provide them this number to trace the transactions.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further, in reference to your complaint, we have validated your case with our concerned department and found that on 14-May-16, Inr 4906/- was charged twice by the payment gateway for the unsuccessful transaction id’s NF[protected]P01 & NF[protected]C01. As per revert from payment gateway an Auto refund has been processed from their end and the refund has been settled on 16-May-16 with your bank. Please find the refund details below:
Booking id: NF[protected]P01
Refund reference number: [protected]
Booking id: NF[protected]C01
Refund reference number: [protected]
Request you to please check with your Bank’s ATM cell and provide them this number to trace the transactions.
Assuring you best of our services.
Team-MakeMyTrip Care
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763 Anna Salai, Chennai, Tamil Nadu, India - 600002
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care