Indian Overseas Bank — refund of failed transaction

Address:Coimbatore, Tamil Nadu, 641045

Hello, i am a customer of iob bank. Recently two of my transactions have failed but the amount got credited from my account. I inquired with the payment partner and they said that they have not received the amount from the bank. So kindly look into this and refund the debited amount at the earliest.

A/c no: [protected]

1. Railwire internet (Mimotechn)
Date: 13-nov-2018
Bank narration:upi/[protected]/oid[protected]@mimotechn
Bss reference : aby3506eha[protected]
Txn. Reference:[protected]
Amount: 1192.98

2. Indigo flight
Date: 26-nov-2018
Bank narration: [protected]@957557
Transaction id: 85ae2bf110f[protected]
Amount: 4173.00
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I dont get otp on time to book irctc train ticket through iob debit card.i receive the otp after the session is over which is invalid.so i am not not able to book ticket.

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