Indian Overseas Bank — regarding home loan

Address:

Thanjavur, Tamil Nadu, 613602

I would like to take loan for renovation of home in iob. So, i have visited budalur branch (Nearby) and inquired about loan details. Am having all the documents, bank officials also gone through my documents and told that eligible to get such loan. After that they told me that they will contact me. But i didn't receive any calls from bank. Whenever am contacting them, they are answering the same answer what earlier they said. I don't know the reason behind this why they are not responding. I require this loan on urgent basis.