Indian Overseas Bank — Transaction declined

Address:

Chennai, Tamil Nadu, 6000093

Dear Sir/Madam

Sub: Failure of Debit card transaction on 19.03.2016 at 8.33pm for Rs. 2, 093

Ref: Debit card of Savings I.John theoder paul
A/c No. [protected] ( Indian Overseas Bank)

I have made payment of Rs.2093 vide debit card of Indian Overseas bank to hiper mall, at chennai at 19.03.2017at 8.33 p.m.But the amount was not received by the beneficiary account.Rs 2093 has been shown as debited. Kindly let me advise me on this.Can you please let me know the duration of how long the process might take to complete reverting back the money, Please refer the attached screen shot.

Thanks & Regards
I.John theoder paul