[Resolved] Indian Overseas Bank — Unable to reset password for net banking account.

Illucifer

from Karaikkudi, Tamil Nadu

Address:	623703
Website:	www.iobnet.co.in/ibanking/login.do

Dear Sir/Madam,
Have been having an account with IOB and been using their net banking facility for years. Recently i had seem to have forgotten my password and when i went for the forgot password option, I'm receiving bad credential inserted reply even when I'm providing my correct email and user id details. When I approached the bank they told me that I have to wait for three days as their employees are very busy handling other stuffs and issue while I have my bills at due in another 2 days in which i would have to pay fine for over due payment. Banks or other personal should consider every customers as privilege
as we are the consumers and they should take our complaints in to consideration rather than being negligent in their duties.

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Nov 8, 2017

Complaint marked as Resolved

I deactivated my previous internet banking account and applied for a new one linked to my bank account. Rather than that no steps were taken by them.

Indian Overseas Bank customer support has been notified about the posted complaint.

Apr 12, 2017

Updated by Illucifer It has been 2 weeks and my complaint has still not been resolved. And no one has replied to this complaint either.