Indian Post Office — Not delivered registered parcel

Address:

Jammu, Jammu and Kashmir

Dear sir, i
Had sent parcel contains house hold articles, kitchen utilities on 13 march 2017 from medina munawrah kingdom of saudi arabia on 13/03/2017 under cp[protected]sa. The said has not been delivered yet, while another parcel sent two weeks later under cp[protected]sa has been delivered.. Tracking the consignment on india post office site https://www.indiapost.gov.in/VAS/Pages/trackconsignment.aspx?t=GEB2sW9v9/uXDpiP99BVNQ==and

— cp[protected]sa sent from medina on13 march 2017 by dr fiaz fazili on name of dr. Nadia fazili not received yet

Ir i paid 5500 inr equivalent for this parcel
Tracking record india post office site'and international ips web tracking site shows jammu tawi — i went to local saudi post office post master general he showed me - this and asked me to contact indian post ofice. I have been sending consignments but i had never any complaint
Thanks. Dr fiaz maqbool fazili (President world association of laparoscopic surgeons. And healthcare columnis