Indian Postal Department — More than a month article not delivered

Address:

Gurgaon, Haryana, 122016

This is in regard with Indian Post International Article Delivery Reference( RHO66920432IN) and complaint number for the same article ([protected]), its been 32 days but still article is not delivered or updated anywhere, i have already registered the grievance in PMO as well reference number (DPOST/E/2016/01674) but no satisfactory action has been taken yet, please don't harass the common people, if the delivery takes more than a month then please please update in the website or update in the post office articles that it will take more than a month or even more than that to deliver the article, so that people will never use such channels for shipment of international articles o[censored]rgent nature.
Complaint center @[protected] called them more than 150 times every time they say they are following up with their counterpaths sometimes some official are absent and sometimes they gave lame excuses, the nature of the article is very urgent as it is for employment purpose, request you to please deliver the article now.

Rakesh
[protected]