Indian Postal Department — non-delivery of the item, misleading information about the delivery and non hearing of the complaint registered in their website

idiomaty

from Delhi, Delhi

Address:

Pauri Garhwal, Uttarakhand, 246174

I registered a packet for speed post delivery to ua corporation e-204 rajlaxmi complex, opp. Hanuman complex, kalher village, bhiwandi, thane maharashtra on 17/02/2018 from the post office at srinagar garhwal, uttarakhand. When tracking the consignment on their website, only details till 21/02/2018 are available. After the aforesaid date the tracking records of the packet are not available. The consignment number of the packet is ev[protected]in. When i registered a complaint of the same, they are not providing any information after the date the packet missed off. They are providing just the tracking records of the packet on 21/02/2018.

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India Post customer support has been notified about the posted complaint.

Feb 17, 2018

Updated by idiomaty they have closed my request/complaint saying that the packet had been delivered.but even their online tracker is showing it undelivered. how pathetic is this system of india postal department!