Indian Postal Service — Delivery of parcel

Sir I was sent a percel on 29 November 2021. From Joshimath utrakhand to LILONG Manipur. I did tracking but it shows as Dimapur TMO dispatch in 18 Dec 21 for Imphal. How many days will take to reach imphal. Today on 27 Dec 21.
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I sent a parcel to canada by speed post vide no. EH[protected]IN DT. 10.11.21 by paying Rs. 4980.00.
The parcel has not reached till date as on 31.12.21. I have complained to various authorities of postal department as provided on their sight and 11 reminders as on date. But none of the authorities respond. None of them telling where is the parcel, about the fate of the parcel, no tracking etc.etc. If this is the situation, for what this department is working and taking huge amount of money from us.

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