Indian Postal Service — Non delivery/missing of important article

Address:

Visakhapatnam, Andhra Pradesh

Respected Sir, I have sent an letter through speed post(EN[protected]IN DATED 26 MAY 14) containing important document related to fund withdrawl, which i need urgently, from PO, naval base, vizag -14 to B Bhattachjee, COMNETCEN(MBI), INS ANGRE, C/O FMO, MUMBAI -400001. As per postal rules, the SP was supposed to reach to the addressee at least after 48 hrs. Irrespective of the stipulated time period, the letter had not been delivered to the addressee till todate. On 28 May 14, Mr B Bhattacharjee personally went to GPO, MUMBAI to collect the SP by hand but the staff at GPO straightway denied and replied that the SP will be delivered in the adress mentioned. Again on 29 May, Mr B Bhattacharjee went to GPO, to enquire about it, since the SP was not received, they replied that SP is delivered. Mr B Bhattacharjee, repeated went to GPO, MUMBAI on 30, 31 May, 02 - 06 Jun 14, but no positive reply was given, simply replying that SP is delivered. I had repeated called from visakhapatnam and Mr B Bhattacharjee personally went to GPO to enquire from staffs to provide the details of the delivery man and show the receipt, where recipient signs. But nothing positive replied from them, and nothing investigated to solve the matter by GPO. It is very sad to inform that, postal service could be such a irresponsible towards their job and above all when complained to inquire about the matter, nothing had been done because they know nothing going to happen ..i cannot do anything. It is pertinent to mention that due to these irresponsible act of Postal service, i have lost an important document, loss time and suffered financial loss. I need compensation, since Indian Postal is responsible for these, they have to answer. regards, Uttam Biswas