Indian Postal Service — Speed post not received to the addressee till today

Address:	Bangalore, Karnataka, 560034
Website:	www.indiapost.gov.in

I have done a speed post of with tracking no ek[protected]in on 15th june 2016 from bangalore sjmc post office branch. I have been tracking it since then, but after 18th june there is no update about the article and i have complaint the website also on 23rd june with complaint number complaintnumber: [protected] which still shows status : pending.

The item/article has not been delivered to addressee and neither to me back. Also the tracking gives result only till 18 th june 2016. The phone numbers of postoffice are never picked up
I don't know what to do now. Please register my complaint and do the needful as indiapost site is not responding