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Indian Railway Catering & Tourism Corporation [IRCTC] — 1) food quality 2) for reservation

1) my pr no [protected]. Had order veg birayani from pantry but taste was very poor. Rate was rs.10 higher then the it cost rs.80.
2) my pr no [protected] was not confirm so cannceled and cancelation charge added to me 60 rs.

Then again i have to take general ticket of 300+ fine to get in resevation boggie 500 rs. (What it cost to me 860rs when actual ticket is of 540rs.) what arrangement you do when you notice (In pick day public is travelling more) train was completely full people are lieing on walking path of train compartment

You can arrange addtional boggies for passanger safety

Complaint Status


[Feb 27, 2018] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    20%
    Complaints
    8613
    Pending
    0
    Resolved
    1700
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India