Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — 12516 / ghy tvc express d1 coach not available

Dhanunjai

from Visakhapatnam, Andhra Pradesh

Address:	530008
Website:	www.irctc.co.in

Dear sir,

I was booked e-ticket on 13-jul-2017 from: visakhapatnam (Vskp) to vijayawada jn (Bza) on that day i'm facing very horrible situation as i reserved d1 coach is not available, i have 2 year old kid and my father age is 66 years and my mother 54 years she had a knee pain also we are search for d1 coach from train front to back two to three times but that coach is not available and i informed same thing to tt he told very irresponsible answers in his duties, get in any other reservation compartment or get in any other train with this ticket is that answer is correct???, please remove this type of train in irctc reservation system.

Note : way people are suffering from these type of trains...

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Jul 20, 2017

Updated by Dhanunjai Dear Sir,

I need a specific reasons for D1 Coach is not available, who is responsible if any emergency case happen with my family on that situation, my father is hart patient, my mother had a knee pain and i have 2 years old kid we running on platform for searching D1 Coach form train front to back and that TC also saying a giving very irresponsible answers...

Sir you people as take an action to department ...

Thanks & Regards
Dhanunjai