Indian Railway Catering & Tourism Corporation [IRCTC] — 2AC converted to 3AC

Address:

400076

Suddenly just before boarding to Netravati express 16345, LTT to TVM, we get to know that our 2 AC has been converted to 3AC without any prior notice. We had specifically booked a 2 AC coach because we had 2 big bags and didn't want it to be an inconvenience for other travellers. Now we are struggling with our luggage in a 3 AC coach, inspite of the fact that we had paid for 2AC tickets. IRCTC needs to understand that there could be various reasons why people opt for 2 AC...people could be sick among others. Such a decision is unacceptable without prior notice...needless to add that the current coach we are provided is really dirty.