Indian Railway Catering & Tourism Corporation [Irctc] — account debited but ticket not booked

 
1 Review
India
 susantakumar dash on Mar 23, 2019
Today on 23/03/19 i tried to book a ticket from cuttack to howrah under tatkal quota. After pressing the "pay" button and entering otp my account has been debited but ticket not booked. Message shows payment made to one 97 communication. Question is whether payment has not been passed on to irctc or irctc after receiving payment does not want to part with the ticket.
Now after lodging this complain i shall get refund after 4-5 days.
Who is responsible for the farce?
Now refund my money rs.415.49 paise immediately.

Complaint Status


[Mar 23, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    3%
    Complaints
    7940
    Pending
    0
    Resolved
    227
    phone
    +91 44 2530 0000
    location
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    Indian Railway Catering & Tourism Corporation [Irctc] - account debited but ticket not booked