Indian Railway Catering & Tourism Corporation [IRCTC] — Account Suspended for no reason and Ewallet has 9500 rupees

Address:Thane, Maharashtra, 400601
Website:irctc.co.in

I have my userid sajna28 which I am using for making ticket bookings in irctc since many years. On accessing it on 6th of Feb, 2017, it gave an error message saying that the account has been suspended. REcently I had transferred around Rs 9500 to the e wallet for tatkal bookings. Now since the account is susended for no valid reason, I am not able to utilize this amount that is there in the ewallet. I need an immediate solution to this issue, I have already contacted the hone numbers given in the site, but no answer and I have emailed the complaint to [protected]@irctc.co.in. There is no response other than a ticket number being assigned. Please address this on prioriyt, failing which I will move the case to consumer court.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Sir please reopen my irctc acount my mo.no. [protected] this no. Me open a irctc acount. My login id is devraj2232 and password is dah533 this acount is closed please reopen my acount

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