Indian Railway Catering & Tourism Corporation [IRCTC] — allotment of berth on e-ticket

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Website:www/irctc

Sir,
Ticket booked on 08/09/2018 at 12.33 hours
Train..17480 (Tirupaty-puri sf exp)
Class ac 2 tier
Journey date,,,, 21/09/2018 from tirupaty to khurda road jn.
Rnmishra male 69 years & gcnanda male 62 years.
We opted for lower berth as senior citizen.
But we got tickets having reserved on upper berth. We are unable to travel in upper berth. Please help.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Sep 08, 2018
Updated by Raghu 49
Sir,
ticket booked on 08/09/2018 at 12.33 hours
train..17480 (TIRUPATY-PURI SF EXP)
class AC 2 TIER
Journey date, , , , 21/09/2018 FROM TIRUPATY TO KHURDA ROAD JN.
RNMISHRA MALE 69 years & GCNANDA MALE 62 years.
we opted for lower berth as senior citizen.
But we got tickets having reserved on UPPER BERTH. we ARE UNABLE TO TRAVEL IN UPPER BERTH.PLEASE HELP.
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