[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Amount debited but no ticket booking

Address:New Delhi, Delhi, 110001
Website:www.services.irctc.co.in

The amount of RS 690/- from a/c 685636 is debited on[protected]:37:53 info: PUR/IRCTC APIN/NEW DELHI// Seq No[protected] but no ticket was booked on[protected]. Please return the said amount of Rs 690/-. My money is deducted from Axis. I could not find the train ticket in booked history of train.

Please refund the amount as soon as possible.

Thanks

SANJAY KUMAR GHOSH
Mob:-[protected]
Was this information helpful?
No (0)
Yes (0)
Jun 4, 2017
Complaint marked as Resolved 
Matter is reolved. Thanks
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

dear sir/madam
on date of 06/08/2017 i was trying to book ticket on irctc mobile application but 3 times there is a failed transaction and ticket was not booked but my a/c was debited 3 times
so kindly refund my money...3 days gone till now but i still don't get back my money return...i want to book ticket but i have no money in my a/c so kindly refund my money as soon as possible

total amount debited-8610/-

here are details of failed transactions on date of 06/08/2017

1) Transaction id- [protected]
Amount-2591
booking date-06/08/2017
train- dehradun express (19019)

2)Transaction id- [protected]
Amount- 3461
booking date- 06/08/2017
train- dehradun express (19019)

3)Transaction id- [protected]
Amount-2591
booking date- 06/08/2017
train- dehradun express (19019)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information