Indian Railway Catering & Tourism Corporation [IRCTC] — Amount debited from bank account but not showing in R-Wallet in UTS application

Date of the Incident:[protected]
UTS User ID: [protected]

Today I've recharged my UTS R-Wallet for an ammount of Rs. 100 through my UPI Id by the UPI supported application Phone pe. Though the transaction status showing succesful & the amount is also debited from my bank account, the balance is not showing in the UTS R-wallet. Current Balance of the wallet is still showing Rs 0.0.
I, therefore, requesting the IRCTC authority to please look into the matter & provide me an effective resolution either by completing the recharge so that my R-Wallet shows the balance of Rs. 100 or refunding the debited amount to my bank A/c.

Transaction Id: T2203131013275684882868
Bank Reference No:[protected]
UPI Id: [protected]@ibl
Collect Id: PTM20220313288042848111202203131012
Paid to: [protected]@paytm

Awaiting for your positive action in no time.

Regards,
Tanmay Das
Email Id: [protected]@gmail.com