Indian Railway Catering & Tourism Corporation [IRCTC] — Amount deducted but ticket not booked

Address:Bhopal, Madhya Pradesh
Website:Irctc.co.in

Dear sir, On 30 December 2016 while I was booking an e-ticket from IRCTC, a notification informing "Rejected from Bank. [ Transaction Id: [protected] ]You can choose another payment option and try again." like this came. During this transaction amount Rs.4750/- was deducted but ticket not booked and I have not got refund. I have also got sms from bank "An Amount of 4750 INR has been debited to A/c no XXXXXXX by POS transaction on 30-DEC-16 21:31:46". I have done payment through debit card. I humbly request you to see through the problem and fix it as soon as possible and fefund my money.
Transaction ID: [protected]
Ashish Jain
[protected]@gmail.com
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I have given the correct PAN card details and when I click on Verify system gives error. Not able to process the request. May I know exact cause of failure.

Dear irctc,

My user Id sayedsalee when i am login to irctc it shows booking is not allowed your account is suspended i will travel monthly four time its bigproblem to me to book tickets so i request you to reslove the issue.

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