Indian Railway Catering & Tourism Corporation [IRCTC] — amount deducted thrice yet ticket not booked

Website:www.irctc.co.in

How am i supposed to book hastle free tickets online in this so called digital world if the railways are not providing enough measures to book tickets online?
And you are talking here about cashless amd digital india!
The online portal to book railways tickets just deducted my amount for a railway ticket thrice and now they are saying they cannot book a ticket for me from that amount and asking me for doing the transaction for the fourth time.
Moreover when i asked the call centre girl what if my transaction gets failed for the fourth time with the amount being deducted.
She said all the deducted amount would be refunded back to me 7-8 days later.
This is a money laundering website.
Which deducts money from the people uses it and refunds them back at their will.
What kind o[censored]selessness is this?
This thing will continue till my account balance becomes zero.
And what next?
How am i suppose to book a ticket further if all transactions keep failing and money gets deducting.
I want indian government to take strict and fast measures for this fraud and make sure this website goes into proper hands for its operation.
Also i want my money back as soon as it is deducted when a transaction fails.
If not then there is no use of digital india and demonetization.
Attached within is my bank's statement for your reference.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Aug 03, 2017
Ssd Sandeep's response
Tea stall and biscuits . Taking extra Rs 5 of the MRP .
Complaint comments 

Comments

Secunderabad station flat form no 6 . I bought Good day biscuit packet MRP 20 Rupees . They selling it and taking extra Rs 5 of the​ MRP 20 .. so this is not good for passengers ... Kindly do the best as early as possible
[protected] transaction id of refund amounts, but still i have not have my money back yet.

Regards
Tarini kanungo

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