Indian Railway Catering & Tourism Corporation [IRCTC] — amount got deducted 5 times refund only received 2 times

Address:

WELCOME APPARTMENT, WARD NO 6, 110030

Hi myself kanika singh
On 7th jan 2020 i was booking ticket from irctc website. I got charged 5 times but irctc refunded only 2 times. As per my card transaction history amount got charged 5 times. I called up customer service she said only one more time they refund rest they will not. Why they have made such website if they cannot refund its a fraud website.
Below are the transactions. Hi team please help me in getting my refund back i got charged too much 5 times.

20 not booked not received refund
Transaction id: [protected]

Tuesday28jan 2020 not booked not received refund
Transaction id: [protected]

Transaction id: [protected] not received refund
Amritsar jn (Asr) new delhi (Ndls)
Saturday25jan 2020not booked

Transaction id: [protected] refunded
Saturday25jan 2020 not booked
Transaction id: [protected] refunded

Thanks and regards,
Kanika singh
[protected]