Indian Railway Catering & Tourism Corporation [IRCTC] — amount not refunded after cancellation of tickets

I would like to draw your attention towards the complaints that i did not receive refund after cancellation of the tickets. The details are
Refundable amounts - 555 rupees, pnr [protected], date of journey 3rd september 2017, traveller sanskriti chaturvedi, seat number b1 45

Refundable amount-900 rupees, pnr [protected], date of journey 8th august 2017, traveller sanskriti chaturvedi, seat number b1 7.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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