Indian Railway Catering & Tourism Corporation [IRCTC] — Amount refunded very less

Address:500047
Website:www.irctc.co.in

RCTC cheating people!!
I have booked a ticket for short distance travel in CC online
and the total amount for three passengers is Rs 580/- Due to some emergency I had to cancel the ticket 2 weeks before DOJ but they have refunded only Rs70/- Whom can i approach as the customer service is useless and need to stop such practices.

PNR:[protected]
TRAIN# 16649
CLASS:CC
TRAN ID: [protected]
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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