Indian Railway Catering & Tourism Corporation [IRCTC] — Amount twice debited for a single online ticket

Address:	Kolkata, West Bengal, 700037
Website:	Irctc

On 27-04-17 at about 22:25 I online booked a train ticket for joy ride from Darjeeling round trip for[protected]. In my first attempt the on-screen message showed that the bank rejected my transaction so I tried next time and it was a successful transaction . My ticket for Joyride from DJ to DJRZ was confirmed.( PNR NO.[protected]). But to my horror an amount of 1633.12( Rs 1600 for two persons ticket) was debited from my credit card. I contacted the bank customer care and they confirmed that an amount of 1633.12 has been debited twice under Transaction ID[protected] and[protected] to IRCTC-PAYTM between 22:24 and 22:30.
As, I have booked only 1 ticket for two persons(PNR NO given above), therefore would request to be refunded the extra amount of Rs 1633.12 which was debited in a transaction which showed that the bank rejected it.
Hope, needful would be done within earliest possibility.
NAME: SHAMSHAD ALI
ADD. 1/5A J.K.GHOSH ROAD BELGACHIA, KOLKATA 700037
MOB NO. [protected]
[protected]