Indian Railway Catering & Tourism Corporation [IRCTC] — Automatic cancellation Refund complaint

Address:	Coimbatore, Tamil Nadu, 641020
Website:	www.irctc.co.in

I booked 4 e-ticket(SL) from Coimbatore to chennai through irctc mobile application.The total ticket cost is Rs. 1260/4 ticket and debited in my account but ticket is waiting list and ticket not confirm. I goto ask enquiry section they tell ticket is automatically cancelled & amount will refund your account. They refund only Rs.1020 then I call to customer care they told balance amount Rs.240/4 ticket is cancellation charge
Its totally cheating the customer because they not told automatic cancellation ticket should charge cancellation ticket Rs.60/ticket
myself cancel the ticket means they get cancellation charge I accept that but how automatic cancellation ticket should be charge Rs.60/ ticket
Its totally disappointing customers