Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi,

My train was late for more than 3 hours on 31st may from hx to mas. I have filled a tdr mentioned the same reason and now irctc has rejected my tdr stating you have filled the tdr few minutes late. This shouldn't be the reason for train late. I had a flight to catch in chennai

Pnr number: [protected]
Train number: 01063
Date of travel: 31st may
From : cuddapah (Hx)
To: chennai central (Mas)

Thanks,
Valli

Water vending machine stall keeper gives water 5/- per liter & 10/- 2 ltr. They keep 2rs.in their pocket for 2 ltrs from every customer. I faced this at ratlam jn. Rtm plateform no.5-6 vadodara brc side. I faced many times but he argued me & said that water is 10rs. Per 2 liters. They make fool irctc customers. Action must be done on cuurruptor stall keepers.
I really disappointed by the itctc services.

Dear sir /madam
Sub-to get my irctc id and password as possible as soon.
I am today in benglore tomorrow i must travel. So for tatkal booking i want my user id and password. Please sir help me to sending id and password. Sir really if i get it i will book my ticket. Thanks for reading
Your faithful
Whonale mahadev baburao
[protected]@gmail.com
[protected]

Pls update me on my refund payment status.
Below are the details of claim
PNR no [protected]
Journey Date 5th May 2018
Journey from thane to mangaluru JN
Transaction [protected]
Ticket charges - 2140
Let me know how to raise my grievance other then writing it in this forum, hope my complaint is addressed at the earliest
Kindly credit my payment to account on priority.

I, sagi sankar processed a booking of room no 10 deluxe at trivandrum railway station retiring room on 01.06.18 at about 3.54 pm for the date on 21.06.18. Payment was taken from my canara bank account vide transaction id no.[protected] dtd 01.06.18 at 3.54 against my pnr - [protected], and amount was deducted from my account. But during the process due to power failure i cant take the print out from my computer and after rectifying the power failure, i was noticed that, the reservation status showing not booked ". Till date the booking amount rs.982/- was not refunded to my account. Request to refund the amount and rectify the issue on priority please. (Copy of the bank statement attached for your ready reference please)

I booked a railway eticket on 2/6/18 at 14.43 from bbsr to talcher road by bolangiri express in cc for the journey date 5/6/18. The payment was made by debit card for the purchase worth of rs 200/- on pos irctc 1117198 at www.irctc.co.in txn#[protected]. But no information on ticket received in my mobile. I searched booking history. No result found. So refund the amount to my bank account.
Rajendra kumar rath
[protected] (M)

My personal registration is now deactivated for the reasons not known to me. Please activate and i furnish below few details :
1. User id: gamurthy
2. Pw : gsf703
3. My registered email id : [protected]@xproindia.com
4. My registered mobile no. + 91 [protected]
5. My aadhaar no.[protected]
6. My pan : adtpm1639f

Should you require any further details, please advise

Money not refund in my account yet. Please give me my money.. As soon as possible. I had already an mail but not doing anything. There are 13 days to failed transaction.
One transaction showing the status is refunded but money not come in my account.
I booked two tickets but transaction failed both times. Please refund my both ticket's money as soon as possible. You can see my transaction statement or details by pdf.

I hope you will take action about my transaction..

Transaction id - [protected]

Transaction id -[protected]
Date - 20 may 2018

Hi support team,
I have booked a ticket from anvt
To lko for anvt bju spl on 11th march,
2018 and date of journey was 11th march, 2018.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to [protected]@gmail.com
Do transaction :- 11th march, 2018.
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 11th march 2014 22:18
Tdr status: cr registered
Cancellation id: [protected]
Refund registration no:[protected]
Warm regards,
Vishwajeet singh

Transaction id : [protected]
Pnr no. : [protected]
Train no. / name : 12130 / azad hind exp
Date of journey : 12-may-2018
Client id/email - m. [protected]@gmail.com

I have booked the irctc tickets for 3 passengers & all of the tickets booking status was in waiting list at the time of booking. When the final chart got prepared only 1 ticket got confirmed & remaining 2 tickets got automatically cancelled as they were in waiting list. Its been more than 20 days, i'm still waiting for refund. Support staff is too low qualified to understand plain english & hindi language & dont have qualification to answer user queries. We have already requested tc to give non-travel certificate as 2 ticket already not got confirmed. But he refused to give it back as said that its not required. I want my refund for tickets which didn't got confirmed.. For reference purpose i'm attaching my irctc itinerary ticket. Also i had filed the tdr refund case has been registered with[protected] on[protected]:20:32.303 but still havent got any response & since staff is low qualified doesnt understand my query properly

I and my husband are settled in hosur. My in-laws are refusing to remove my husband's name from family card. They r in nagercoil. We need to include our child's name in ration card. But my in laws are demanding a sum of 3 lakhs as dowry to remove my husband's name from their family card n to provide deletion certificate. Is their a possibility to get a ration card for our family?

I recieved the below email from irctc.. But not recived the amount yet.
Please expedite

Dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 280.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:08-may-2018
Refund processing date:10-may-2018
Refund amount:280.0
Refund reference no:[protected]
Payment option used : paytm wallet

Normally the banks take time to process refund in
(I) for net - banking/wallets/cash cards transaction: 3-4 business days,
(Ii) for credit card/debit card transaction: 6-7 business days

Tatkal booking is a nightmare with irctc. Always error after deducting cash. An amount of about 11500 is pending in refunds to me. When will arctic give me the amount. I'm not getting cash from tree here.

1. An amount of 3175 deducted against irctc txn id [protected] on 28 may 2018 will be refunded as your ticket could not be booked/service not rendered.

2. An amount of 3175 deducted against irctc txn id [protected] on 28 may 2018 will be refunded as your ticket could not be booked/service not rendered.

3. Pnr : [protected] trn: 12270 doj:[protected], 2a, nzm - bza, pranoy gopal, tqwl 5, fare 4845/- didn't get confirmed even after chart preparation. I didn't get the refund for that too.

4. Pnr [protected] ticket cancelled, amt 1105 will be refunded in your a/c within 3-4 days (Message received on 21st may). Didn't get the refund yet.

These 4 refunds are yet to be credited in my account and i'm a common man. I need my cash back.

Please do the needful

Hi, today morning i booked 3rd ac ticket. Even my internet was working fine, and after successful payment, i was looking for my ticket in booked ticket history, but i did not find there anything. So i searched it in "my transaction" tab. I found this status message like this. "pending from bank end".

What should i do now? Please help.

Regards:
Sanjeev singh
[protected]

I have booked one ticket on irctc app. Through your company online 20 may 2018. I have completed all formalities but ticket has not been booked despite having deduction of rs. 1750 from my sbi saving account. The remark show that no response from bank end. Irctc transaction id[protected] zeekpay transaction id iszp56d50be4f9679 plz. Look into the matter as i am paralysis patient. Thank you...

I booked my tickets from irctc website and at that time 009 seats are available in sleeper (Tatkal) in 15657 kanchanjunga express so i booked my three seats and all my tickets get confirmed and i got seat number 104, 106 & 107 (Not exist) in d4 coach and because of that i had faced many difficulty in my journey.in second class settings the capacity of coach is 1-106 only then why irctc given me seat number 107. I want my money back for that reservation. And please take action in this matter as soon as possible. Thank you.

Hi,

My tdr request was rejected with an error.

Reason for tdr registration failed: invalid tdr timestmap : delay

Transaction id: [protected] train no./name: 16630/malabar express pnr no [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 07-may-2018 16:18:56 hrs tdr status cr repudiate cancellation id: [protected]
Tdr zone: southern railway (Sr)

Today on dated wrong information train no.11303 and 12792 train arrival time on secunderabad station

This is very sad to say that irctc app is showing wrong information causes we are very trouble jouney from chandrapur to secunderabad, we have connected train from secuderabad - 11303 to toranagallu, your app was showing is 50 min late we suppose to miss the train as per your wrong information fortunately we reach there at last moment just before 1 minute, you people can not imagine how the family suffered and what are the mental losses, physical losses to common people, your government system is very hopeless tell the raiway minister seating in ac room just feel the pain of common man, you cannot understand the problem of common man. Dont think about bullet train plan first improve the existing system, send this message to railway minister and prime minister of india.

Hi,

This is regarding the tdr filed for the pnr [protected]. The train was delayed by around 6 hrs. Due to which i travelled by bus. I filed a tdr but it is rejected saying that the passenger traveled as per the chart, but i did not travel on that date through train. Please look into this and provide my refund for this journey. Please see below the details:

Transaction id: [protected]
Pnr no [protected]
Date of journey: 12-may-2018
Date of boarding: 12-may-2018
From: gurgaon (Ggn) to: jaipur (Jp)
Train no./name: 12414/jammu aii exp

Thanks
Vivek

Dear concern,

Today i booked the ticket of 2 senior citizens for 17th june 2018 cstm to nagpur of duranto, however post booking the message was not received hence i called up customer care number and i explained them the entire story the customer care executive told me that the ticket has not been booked and hence i shall have re book the tickets. Based on the discussion i again booked the tickets where the confirmation sms was received. Post 3 hours both the tickets were reflected in the system. Now when i cancelled the first ticket my rs.487/-n were deducted which was not due my mistake. I have kept the screenshot of where it shows the failed transaction.

Please refund my rs. 487/- immediately.

Below are the details:
Transaction id : [protected]
Csmt - nagpur duranto express train no. 12289.

Please refund my amount asap.