Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir/madam
I want to say that i cancelled a ticket pnr [protected] and today is 11 day of booking and i am not refunded.
My transaction id is [protected]
Transaction date is 18 sep 2017
My cancellation id is [protected]
And i booked from rupay debit card through kotak mahindra bank gateway
Please refund my monmy refund amount is 3350 rupay
I am a student you know this amount is very important for me
Please kindly request you that please these matter

Dear ca mp piyush goel sir, minister of railways

My parents had stayed in the lodging centre in nanded on 26 - sep - 17. The room was booked online one week back only. But, the room was very dirty, amenities as shown were not available as described on the website

Previous guests were not vacated on time on 9 am in morning. Till 8 am the room should have to be given to us but was not provided.

We are deeply disappointed with the service provided. Request you to take action against the incharges there..

I have tried to book couple of ticket and while making payment it's showing error that what i tried to make the payment three times. But later on i came to my ticket has booked three and payment also deduct three times. So i cancelled two tickets immediately however i haven't received full refund.
This is a kind cheating happen with me.
Please review my complian and refund my complete amount which i have not booked at all

Dear sir,

I have booked tatkal ticket for 3 passengers from chennai to mysore. After my amount was debited ticket not booked because it will allow only two tickets at the time. Iam shocked because we are all family members. But unable to book more that two tickets. If any family in india have minimum three to four members. But irctc not allow to book more that 2 tickets. So it is difficult to travel more than two family members. If we book four tickets for family members the coach will change. For example one family have 6years chiild and 4 year old child will sit at different coach. How can it possible.

So request railway authority to allow maximum four members to book the tatkal ticket.

Regards,
V. Viswanath
Chennai-33

Dear sir,
My self ajay singh, mob:[protected]
I have booked two air tickets through irctc, transaction id is:[protected]
Later i have cancelled both the tickets one is on 7th september 2017 and second on 22nd september 2017.
I have requested several times through mail regarding my refund amount but still my hard earned money is still pending with irctc. Moreover i have called several times on their toll free no but nobody picks call also they do not call back despite several requests.
I have all the mails in which they assured me for credit of my refund with in 6-7 working days but still i am on receiving end waiting for justice.
I have also warned them that if they will not refund my money in time then i have to go to consumer forum, but no response from them.
Their air ticketing executive named:parul, send the reply in mail on 12.09.2017 time:12:24 on my mail:[protected]@gmail.com
In which this executive write within 6-7 working days amount will credited back in my account.
Moreover i have booked both tickets of amount rs 3263/- before booking its shows refundable but when i cancel these tickets i have assured by irctc air to get around 400-500 in total for both the tickets.
I am requesting you to help me in credit of my rs 3263/- and timely credit.
Jai hind
Jai bharat

I am travelling in train no. 12840 sleeper class. Here no one from ircrtc pantry car visited. Whoever came to sell food as irctc food provider, were fraud. They were wearing red color dress and with blue tag without id card (I asked one person to show his id card and he said he has only tag no id card). No one was there to provide rail neer. There was water of every local companies whom we can not trust. People here sell food in the name of irctc and charge unconditionally. For eg. Rs 92 for veg food. I want someone from the irctc authority to address this problem as soon as possible.

Sir,

I book a ticket pnr [protected] transaction no [protected]
Train no. / name : 12382 / poorva express
Date of booking : 10-sep-2017 class : sleeper class quota : tatkal
Date of journey : 11-sep-2017 from : ndls to : dhn
Boarding at : ndls date of boarding : 11-sep-2017 reservation up to : dhn
Scheduled departure : 17:35 hrs
This train late by 7 hours i filled a tdr but the amount is not refunded.
So please help me.

I was booking ticket and i had made online payment but ticket was not booked and rs 1400 amount has been deducted from my bank account.

(There is a message sent by irctc i. E
An amount of rs 1400.0 deducted against irctc txn id [protected] on 23-sep-2017 will be refunded as your ticket could not be booked / service not rendered.)

But i have not got my money back in my bank account.
Kinldly request you to refund my money.

Hi team,

I am trying to book tatkal ticket of[protected]

Train number :12115

And ticket available are 159.

Still it is showing following errors

But i am getting following error:

You are permitted only 2 tatkal tickets.

But i have not booked single ticket today.

This is very poor service provided by ircrc.

Kindly get it solved as soon as possible.

This is disappointing users.

We wish to inform that our pnr number [protected] for reason "train diverted and train not touching boarding station.", refund has not been received for the reference no for this is :[protected].
We would like to inform you that we have not received the refund as per rules tain diverted and train not touching boarding station and we could not travel for this train. Kindly refund our full amount as soon as possible

Kindly provide the money as soon as possible so we are facing problem.
Thanks & regards
Baibhav kumar gupta
Email - [protected]@rediffmail.com

Sir i had a journey from sgrl to rng in train no-11447 on 24-09-17, my pnr no is [protected], out of my 3ticket online i got only 1confirmed and rest 2 were in waiting list but till now i havent got my cancellation refund for 2 waiting list ticket. Plz take action as soon as possible. Otherwise i would go through higher authority.. So i requst you to plz take some immediate actin as soon as possible and refund my money for rest 2waiting ticket

I am travelling 12621 tamilnadu express pnr no[protected], a2 coach, seat no 2 on 13/9/17 between agra to qualiar station my phone was thefted. At the time i'm complaint crpf duty police but he will direct to me to complaint in delhi police station. So i'm complaint delhi police station near ndls railway station. They also not respect my complaint so pls help me. During missing my mobile sim no [protected] mobile model redmi note 4.
And i request to railway officers to ensure safety of passengers and properties regarding theft persons.

Sir,
Two of my transactions failed while attempting to book online tickets.
In both cases amount has been deducted while no ticket has been purchased and now irctc is making delay without any reason to refund the amount.
Details mentioned below

Name-arijit samaddar

1) transaction id-[protected]
Train no./name: 15906/vivek express
Date of booking: 22-sep-2017

2) transaction id-[protected]
Train no./name: 12505/north east exp
Date of booking: 23-sep-2017

Contact no-[protected]

Dear sir,
Right now on 26/09/2017 22:30 i am travelling by awantika express from mumbai central to ujjain.
Irctc pantry boy of valsad area collected rupees 150 from me and did not given food. And now the staff of train blaming me that why you have given money before getting food. I have given rupees 150 as he asked for money thrice before delivering food and assured me to deliver food.
Rahul singh chouhan
Coach no. S4
Berth no.31
Pnr no. [protected].
This is deficiency in service from irctc they are responsible for this kind of act. As they have taken money and not delivered food at night time now what one should do in a running train at night time.
Kindly help and do the needful.
Thanks.

I booked ticket from hazrat nizammuddin to udaipur city on 11.09.2017 at 05:47 pm. The amount of rs. 3130/- was deducted from the account but the amount has not been refunded till date. Following are the details given below:

S. No. Transaction id from to date of journey reservation status trans. Amt (Rs.) transaction date payment status failure reason

1 [protected] nzm udz 08-oct-17 not booked 3130 11-sep-17 payment failed failed

I request you to kindly look after the matter expedite the same.

Jagdishwar mohanta

I had filed three tdr for refund last month 25th aug but after one month i have not received refund for the same. The current status of tdr shows "cr registered". The details are as follows:
Pnr [protected] from patna to new delhi. Reason for tdr - train was diverted from destination station hence passenger did not travel. Booking date-25th august 2017
Pnr [protected] from patna to anand vihar. Reason for tdr - train was late for more than 10 hours and passenger did not travel. Booking date-23rd august 2017
Pnr [protected] from madhubani to rajender nagar. Reason for tdr - train was cancelled from boarding station and passenger did not travel. Booking date-20th august 2017

I was traveling from jodhpur - serai rohilla train on 25/09/17 but due to the delay in the arrival the train was delay by 1.5 hours i missed by shatabdi to haridwar.
On speaking to tt about it's arrival to delhi he said train will cover up and reached on the scheduled time ie 5:20am but instead it reached at 9. I missed my train to haridwar, i couldn't cancel my ticket. I tried filing tdr but count file it as well. On calling on the helpline no. Again and again finally got in touch with customer representative and she said nothing cam be done.
Shatabdi tickets are expensive and i demand a refund from irctc because it's their negligence that i missed my connecting train. Livr train statys showed it will reach on 6:16am not 5:20am which i thought gave me enough time to catch the shatabdi at 6:45am. Kindly address the issue and refind my money.

Hi i was traveling from hatia to raipur ticket was booked at railway counter with tqwl/6 where in the counter person informed you ticket will be conformed at the time of departure, so at the earliest i reached the station to conform with ttc, but for the first time in the station at his chamber i saw him taking bribe, when i gave him ticket he thru the ticket saying its not possible, # ttc saying (Y you want to travel better cancel the ticket so your amount will be refunded) he told this as if mother # he is running indian railway.
My ticket was 3a class so i got in to sleeper which train was empty again in rourkela unfortunately he saw me so again i requested him train is empty so can i get any conformation but he bargained 1000/- even after seeing my ticket. I stood saying i cant pay but after few seconds again asked for 750 will be final, i agreed he gave me berth of b2-2 which passenger who was suppose to bored from hatia to raipur was not available.
This type of ttc think train is there own property and demand bribe as they wish, even the hole railway system knows about this and no were any complaint box is kept or any phone number is given to passengers to inform.in directly government is encouraging this type of system. So some serious action should be taken on media by public to teach this type of #s ttc.

If any department person is serious regarding this call me details given on my pnr no[protected]

Dear sir,
I, have registered for irctc online ticket booking system.
At 22 september, 2017 when i want to book two online ticket through irctc online service. I can'tell get any email or sms in my registered mobile or email id and my act. Ball is debited from my act.
Please refund me my balance as soon as possible.
Email [protected]@gmail.com
User id at irctc-gcbaul123

Transaction id-[protected]
Transaction id -[protected]
Bsb-ben
Booking date-22 september, 2017
Journey date - 18 october, 2017

Dear sir/ ma'am,

We had booked 2 tickets in the name of dp tiwari and kamlesh tiwari (Pnr : [protected]) of the train af jp shatabdi train no.: 12036 for sept 24th journey. The payment was done through paytm and the order id is : [protected]. The train was expected to depart at 5:40 pm from agra fort to jaipur jn. But due to 4-5 hours delay in the train departure, we had to cancel our tickets to reach our destination in time. The had cancelled our tickets on sept 24th, 3:40 pm but in spite of cancelling our tickets before 7-8 hours prior departure, we did not receive our cash back which was 1580 inr. Kindly, refund our cash. Hope to have a positive response from your side.

Regards,