Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I am a individual Customer of IRCTC, Due to Job work I have to go often outside from Mumbai and i have to book tickets, and Maximum time in tatkal hours i got the error that site is currently unreachable please try Later if this Problem is Created by some hacker or through any Server blocker by some hackers or any individule IRCTC have to take a responcible Steap towards this or if this blocking is made by irctc then it is not a fare competition please do not do this it cause a great inconvenience it is caust to loss of money person canot reach at the time i[censored] looks towards the consumer on the booking counter, and there inconvenience then Reserve the seat that i.e (out of 180 seat 90 for online and 90 for counter )

Its really shocking that Worlds 3rd largest Railway network does not have a proper system to book tickets on. People who wants to book tickets have to depend on Agents with 50% extra money. And the root of all this bookings are only because of Railways. I have been trying to book ticket online for my parents via tatkal (as its emergency for my parents to go village) for past 3-4 days, but Indian Railways have such a crap servers and maintainance, that it won't cope up the performance for being 3rd largest railway network in the world. I am working in Dublin, Ireland and have seen such an organized systems for any public services. And after loads of bad experiences people and their thinking wont be able to reflect changes in India. The big reason is people dont want to improve, they are happy with what they have and realy don't care of good life style. Shame on ourself Indians. Please take this complaint, as Today again I tried booking tatkal ticket and this time server went unreachable, even if I entered correct detaills and logged off and on to see if the ticket process goes on. It came up online and shows that CKWL1, means booking is regreted now. Shame on you Indian railways, can't even manage server when its highly utilized during tatkal booking time. I need penalty for this or an apologies from official for this. I am the one complaing about this, many people woould just wont come forward. I have booked ticket yesterday as well but it gave me same error and finall booked my tickets which was in waiting. I need apologies or penalty for this, I just wasted my time and money for Indian railway system which is just a currupt and crap system. Please do not ignore my complaint. proof attached for getting pissed of from Indian Railways system.

This error I am getting everyday while trying to book tatkal ticket and I am 100 % sure that some one has done this intentionally to block online booking of tatkal tickets. Please resolve this issue as it is causing lot of inconvenience.

site shows unreachable message ... when we try to book a ticket in tatkal ... and after so many trails ... it shows waiting list REGRET ... kindly address this issue as soon as possible ... kindly maintain site properly ... better recruit good staff for site maintenance. thanks...

my name Ashish Thakur. irctc id is thakur907, i was book a tatkal ticket on 11/05/2015. but my ticket is not genreted and amount is less by account. the ticket was dewas(DWX) from patna(pnbe) and the amount wich is lessed from account is 1422.47. please help me my no. [protected] Email [protected]@gmail.com irctc id thakur907

dear Sir / Madam, I have registered on IRCTC, but since I didn't get the verification mail on my mail ID. I have received verification code on my mobile but mail is not received. my mail id is- [protected]@rediffmail.com and my mobile no- is [protected] User ID- raavi_1302 reagrds

Dear sir i have booked a tatkal tkt from Gwl to Knw on dtd. 09.05.2015 with trns id [protected]. Amount of Rs. 512.47 deducted from my Bank account, due to failed trans ticket not booked. Money not yet refunded to my account till date. RC Karma

To: [protected]@irctc.co.in, [protected]@irctc.com
Cc: [protected]@irctc.com, rti-pmo.[protected]@gov.in, [protected]@rb.railnet.gov.in, [protected]@rb.railnet.gov.in, [protected]@rb.railnet.gov.in, [protected]@irctc.com, alok.[protected]@irctc.com, [protected]@rb.railnet.gov.in, [protected]@irctc.com

Dear IRCTC Care,

Thank you very much for your interest in this mail.With a great disappointment, I would like to draw your attention towards a major issue we are facing now a days especially while booking Tatkal ticket that every day we are getting this issue (This site is currently unreachable. Please try after some time) from 10:00:00 AM to 10:15:00 AM till then we get regret message.

We guess you people from top to bottom are also involved in this scam because somewhere you might allow someone to book all Tatkal e-tickets and receive handsome commission.

That is the reason, you have been ignoring this problem intentionally. Otherwise, you would have been resolved this issue. You may have a look at what others are saying about the services - http://tinyurl.com/nlttx26

IRCTC has its own reputation but you people are taking unethical advantages and are indulged in making money. How one can think of corruption free country in this situation when the top management are weeping crocodile tears.

Kindly do the needful to restore its name and fame if you can.

Regards,
Ramsharan

site shows unreachable message ... when we try to book a ticket in tatkal ... and after so many trails ... it shows waiting list REGRET ... kindly address this issue as soon as possible ... kindly maintain site properly ... better recruit good staff for site maintenance. thanks

To Railways I would like to bring to your notice my parents & sister did not travel on booked ticket of 17/5/2015 due to health problem of my father, I tried to cancel the ticket on 16-Apr-2015 16:11:37 HRS but as chart got prepared, i had to file TDR, but the TDR status is showing TDR Status: TDR Repudiate.Reason for Repudiate TDR: No Remark in charting. This is a clear negligence on the part TT, and i would request to investigate the matter further so that lapse on thepart of TT is exposed and justice is done. I request railways to reopen the TDR. Detail of Ticket is as under :- Transaction ID: [protected] Train No./ Name: 18238/CHHATISGARH EX PNR Number: [protected] Date of Journey: 17-Apr-2015 Date Of Boarding: 17-Apr-2015 Date of Booking: 15-Apr-2015 TDR Details Reason For TDR: Party Could Not Cancel Because Chart Prepared At Originating Or Previous Remote Location. TDR Filing Date: 16-Apr-2015 16:11:37 HRS TDR Status: TDR Repudiate Cancellation ID: [protected] TDR Zone: SOUTH EAST CENTRAL RAILWAY (SB) Registration No: DSB220415W01029 Repudiate Date: 13-May-2015 Reason for Repudiate TDR: No Remark in charting Regards. Sandeep Gupta, Manager (NTPC-Korba), Ph.no. - [protected](0) [protected](R).

Dear Sir I have filed TDR on date 1st may which was rejected with the reason As per chart passenger has travelled however we have not travelled on that ticket I am not sure how come AC TT mark us as travelled We have two ticket for same journey from KJM to Pune on 2nd May and one is 3AC with PNR [protected] and second is in SL with PNR [protected] when our ticket in 3AC was not confirmed ie one seat RAC other Waitlist 1 then I filled TDR for AC ticket and we travelled on SL ticket which was confirmed Now as I can see my TDR was Repudiate I am not sure howcome AC TT mark us present in AC compartment while we were in SL compartment with another Sleeper ticket on the same train and SL TT marked present over there It a very ridiculous thing that as per Central railways we travelled on two ticket on same day in same train moreover AC ticket even not confirmed 1 Ticket on which We travelled SL ticket [protected] [protected] 16332 CBE PUNE 02 May 2015 Booked 04 Apr 2015 2 Ticket on which we did not travelled and TDR was Repudiate wrongly 3AC ticket [protected] [protected] 16332 CBE PUNE 02 May 2015 TDR Repudiate 04 Apr 2015 More info about TDR Passengers Details Name Age Gender Status Coach ID Berth No WL No MANISH AGRAWAL 26 Male WL 31 MAMTA GUPTA 26 Female WL 32 TDR Details Reason For TDR Party Partially ConfirmedWaitlisted And All Passengers Did Not Travel TDR Filing Date 01 May[protected] HRS TDR Status TDR Repudiate Cancellation ID [protected] TDR Zone CENTRAL RAILWAY CR Registration No MCR080515W07694 Repudiate Date 13 May 2015 Reason for Repudiate TDR As per chart passenger has travelled As per the ticket costing of 3AC is Rs 2980 with Service tax Rs 22 however we havenot traveled on that ticket because that wasnot confirm one seat is RAC other is waitlist 1 and that AC TT mark us present with that ticket but we were not in that AC compartment We travelled with Sleeper ticket So we are having loss of 3002 Rs on which we havenot travelled I need justice as that AC TT marked present and probably give that seat to some other person and took some bribe. This needs to be investigate why AC TT mark us present with AC ticket when we werenot there Also I want my money back sum of 3002 Rs on which we didnot travelled

Dear sir i have cancelled IRCTC ticket PNR no: [protected] Transaction ID no: [protected] and another ticket PNR no: [protected] Transaction ID no: [protected] dated 20.04.2015 ticket cancelled on 11.05.2015 But money not yet refunded to my account Please help Ramesh sahoo

Dear Sir, I have cancelled 1 tickets against which I have not yet received the refund amount of Rs. 810.00 Following are the details:- Canceled ID:[protected] Transaction date :10-may-2015 It was tatkal ticket so automatically cancelled by you. before that also i cancelled one ticket but still i didn't get any refund at least this time please refund my amount. Please do the needful at the earliest. Yours Sincerely,

Site becomes unreachable while booking tatkal or premium tatkal tickets and the funniest part is that it appears again when all the tickets are booked. Is IRCTC'S website being hacked or it is conspiracy of railway high officials and brokers. IRCTC services are worse and becoming worst.

occured on [MAY 13TH 2015]... even after so many complaints regarding tatkal reservation ... the problem still exists ... " THE SITE IS UNREACHABLE.PLEAS TRY AFTER SOME TIME" ... for god sake try solve this or else shutdown this useless service ... don't how to maintain a website ... what kind of service you people are capable of ... feel shame on your services chikile sunil, [protected]@yahoo.co.in

For two days in a row, i tried to book tatkal ticket but a message "No seat available : Transaction dropped" appears after payment option. I was trying to book a ticket from bhopal junction to Thane / Cst. Train number: 12174 Journey from : Bhopal Journey To : Thane DOJ :[protected] and even tried for[protected] Sometimes i get the message as "The site is currently unreachable, please try after sometime." As you know there are...

I booked tatkal tickets two times yesterday (12/05/2015), tickets didnt get book but the amount deducted from my account. Please refund it immediately. Why is there no wallet facility in irctc website? Why do a customer need to wait to get the money refunded and then book the tickets after a few days? Failed Transactions S.No. Transaction ID From To Date of Journey Reservation Status Trans.Amt() Transaction Date Payment Status Failure Reason 1 [protected] MAS NDLS 13-May-2015 Not Booked 2429.94 12-May-2015 Payment Settled FAILED 2 [protected] MAS NDLS 13-May-2015 Not Booked 2429.94 12-May-2015 Payment Settled FAILED Today also, while booking tatkal tkt, money got deducted but ticket didn't book. Please refund it immediately. Very disappointed by the corruption and cleverness IRCTC is doing technically with the people. you people will just accumulate interest by making the people's money get stucked into your account. Passenger Details SL No. Name Age Sex Berth Preference Food Choice Concession Status 1 HARVINDER SINGH 26 Male SIDE UPPER Not Booked Payment Details Payment Option: State Bank of India Ticket Charge: 2385.0 Service Charge: 44.94 Total: 2429.94

i am using irctc for booking tatkal ticket its happening 3 time regularly that amount debited but ticket not generated all time it was very urgent for me today i booked ticket amount debited but after debited ticket not generated but that there there were seat was available irctc are doing always these type of misbehave always they are only book ticket for agent ihate these services please take action against it

Sir, as on 12 May 2015, I was booked a tatkal ticket from Raichur to Bangalore by IRCTC Website. That time I was completed the procedure to do booked a ticket but at last an error occured then the ticket was not generated also the amount deducted from my SBI Account.A message received on my mobile for deducted of amount and the transaction ref No. IGOAAAJSW7 for Rs.394.47 on 12/05/2015 @ 10:3AM. And i checked my irctc account in failed transaction history menu it is clearely displaying that reservation has not booked and displaying the payment status is "PAYMENT SETTLED", transaction ID is [protected], Kindly check the issue and plz transfer the amount to my account., Thank you. MUKTUM HUSSAIN hussain.[protected]@gmail.com

site shows unreachable message ... when we try to book a ticket in tatkal ... and after so many trails ... it shows waiting list REGRET ... kindly address this issue as soon as possible ... kindly maintain site properly ... better recruit good staff for site maintenance. thanks and regards chikile sunil, [protected]@yahoo.co.in.