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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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+91 44 2530 0000
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+91 11 3934 0000
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Mobile
+91 11 2331 1263
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+91 11 2331 1264
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Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 394

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V
vinitraj01
from Delhi, Delhi
Mar 30, 2022
This thread was updated on Mar 30, 2022
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Used bed rolls are served in mussoorie express (14042) !!!

Address:Dehradun, Uttarakhand

Hi, Today(8th May 2015) I am travelling from Dehradun to Delhi by Mussoorie Express (14042). Its very disgraceful to observe that, used bed rolls and blankets are served. I don't know, whether it is practiced regularly or sometimes like today. But whatever it is, its not acceptable at all. Kindly take strict necessary action against the concerned authority, as it is completely related to the hygiene of the passengers. Regards, Vinit...
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Address:Bangalore, Karnataka

Transaction ID: [protected] PNR No: [protected] Train No./Name: 12786 / KACHEGUDA EXP Date of Journey: 30-Apr-2015 From: BANGALORE CY JN (SBC) To: MAHBUBNAGAR (MBNR) Sir My ticket details mentioned above. After chart preparation my ticket partially confirmed. Out of 5 passengers got only 2 berths confirmed remaining 3 shown as waiting listed means unreserved. Earlier we use to get back money automatically. Now IRCTC denying...
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S
shrinu976
from Pune, Maharashtra
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not refunding cancellation amount

Address:Pune, Maharashtra

I booked a ticket from khadki to renugunta on 28th April and ticket was cancelled. After 4 days I called to IRTC customer care they told me it will take 4 to 5 working days but my amount is not refunded till now, when I am trying to call IRTC customer care they are not answering my call...
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Address:Visakhapatnam, Andhra Pradesh

Sir, my self manish Kumar Rana. ..with. irtc id-Mha385...on 7 May 2015.But my transaction completed by my account without get any confirmation of ticket and PNR NUMBER FOR THE TRAIN BHUBNESHWER RAJDHANI EXPRESS FROM NEW DELHI TO BHUBNESHWER for 6 July 2015 in 3AC. SO PLEASE REFUND MY BALANCE....
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R
Rahul Singh Bhadauria
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is not refunded yet of unbooked tatkal ticket

Address:Ahmedabad, Gujarat

respected sir, i tried to book a tatkal ticket from ypr to adi on 25th april, 2015. but ticket was not booked and 1702.47 amount was deducted. in my ticket refund history it is showing status refunded on 27th april. bt yet not received in my account. transection id is : [protected] transection date : 25th april, 2014. please consider this complaint quite seriously, its already very late. I am attaching a pic of my ticket refund...
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V
vsrksrisai
from Hyderabad, Telangana
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ABOUT PASSWORD

Address:Krishna, Andhra Pradesh

Dt.04.05.2015 i create irctc registration form . I got mobile verification code to my mobile. but i did not get password to my EMAIL ID, so please send password to my email my user id ; VSRKSRISAI my mail ; [protected]@gmail.com...
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R
ruchi gupta19
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train ticket booking 120 days advance

Address:Ghaziabad, Uttar Pradesh

In this rail budget 2015 new rule is implemented that now rail ticket can be book in 120 days advance.this rule will not give benefit to aam public as it is very difficult to plan journey in 120 days in advance.this is more helpful and give benefit to agents n dalals of ticket.they will block tickets in advance and at time of need genuine needy public will not get confirmed tickets.the time period for booking tickets in advance should be...
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wilsongeorge
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deduction without ticket book

Address:Mumbai City, Maharashtra

I have tried to booking a railway tatkal ticket in the IRCC site on 7/5/2015 journey was from Thane to Kayankulam on 8/5/2015 by train no 12201 The amount Rs 4304.94 (in newdelhi at irctc 12027)has deducted from my Hdfc A/c No [protected] But there is no ticket show in the list of boked history. So please consider the case and refund it my same account My transaction ref no[protected] Contact no [protected] Mail id [protected]@yah.co.in...
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A
Arun-gs
from Ernakulam, Kerala
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IRCTC - unable to book TATKAL ticket

I am trying to book a tatkal ticket for the last 3 days. Its showing more than 150 tatkal tickets before 10.00 and shows waiting list after 10.01 am.. I think something going wrong ... i think there is some adjustments with agents and irctc. Atlast i have contacted an Agent and he got the ticket for me... I wonder, How its possible. Government please look into this.. else please remove the tatkal option from irctc website and say book your...
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H
HeisenbergMuzik
from Delhi, Delhi
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IRCTC website become unreachable during TATKAL Booking.

Address:New Delhi, Delhi

Even after successful payment I could not get tatkal ticket because website gone temporarily out of reach though it bounced back in 2-3 mins but as you know all the TATKAL quota was filled. This is really disappointing !!! Please do something about it....
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A
Amandeepsinha
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Not able to print e-ticket

Address:Kolkata, West Bengal

I am unable to print e-ticket due to the booked ticket with PNR No-[protected] booked in Train No-13007 from Howrah to Bakhtiyarpur not showing in my account or received in my email [protected]@gmail.com.So please send the ticket once again to my e-mail address so that I may get the ticket printed....
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I
Idris Sabir
from Mumbai, Maharashtra
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unable to book ticket

Address:New Delhi, Delhi

whenever i try to book tatkal ticket it is showing unable to reach h server or site is temporarily unavailable. its happening since a long time. on the other hand if i give same ticket to irctc agent, he is able to book tickets. kindly look into it. If you dont wont normal logins to book tatkal ticket.. please remove option of tatkal from normal login.. it just waste our time. hope this Biased issue will get resolved soon....
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D
DR,K,M,DINESAN
from Muluppilagadu, Kerala
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refund of tatkal ticket

Address:Kannur, Kerala

Dear sirs, I had booked a tatkaal ticket from kannur(CAN) to Chiplun(CHI) on 7-5-15 PNR [protected] . As I got no confirmation I had to book a premium Tatkal in a train 50 minutes earlier(CNF). Even at 8-am, I am not getting information regarding the first ticket . The chart is not prepared 3hrs before departure from original station. Hence the first tkt (PNR-[protected]) may be cancelled from your end, a, s otherwise I will lose money due...
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F
famin shaik
from Hyderabad, Telangana
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Sute is unreachable at the time of tatkal booking

Address:Hyderabad, Andhra Pradesh

Am famin.i booked ticket frequently in irctc.but am getting this site is unreachable. .am also getting.at the time of 9.59 am also it shows tickets .but at the time of 10, it shows this site is unreachable.am getting this error last 2weeks.but at the time of 10:30 .it shows normal but ticjets are booked and shows waiting list.please sove this problem. ! Report Spam...
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Raajmath Math
from Bengaluru, Karnataka
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refund amount still not debited in Axis bank

Transaction ID :[protected] 04-May-2015 Cancellation ID : [protected] CANCELLED 2519.94 Refund Amount : 2370.0 BANK : AXIS STatus :SENT_TO_BANK [protected] PNR : [protected] Train No:12785 KCG SBC 10-May-2015 Cancelled 04-May-2015 Stil not Debited money in to my account Kindly do needfull Thankyou Raju...
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Dear Sir, user id mathewn83 Myself have booked two tickets for my son cherian mathew and Nayana on 3-5-2015 in train no 16303 from Changanacherry to Trivandrum jn ( PNR NO [protected]) IN A/C coach . Their little baby of one year old was also with them.Since the baby was with them i had reserved the ticket in the a/c coach..But it is regrettiing to not that tha a/c in the coach was not working and they had complaint the matter to the...
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N
nagadurgarao
from Bengaluru, Karnataka
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Not Received Refund Amount Rs 1820. ( PNR No: 472-7565396 )

Address:Krishna, Andhra Pradesh

Sir I Tried book the tickets in Tatkal[protected], But it showed the tickets in CKWL 70, 71, 72, 73. So my tickets automatically cancelled in next day. But Still now not received refund amount Rs 1820. So Please request you to send my refund amount....
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A
AS0072592
from Pune, Maharashtra
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IRCTC Tatkal is miserable and unachievable

Address:Chennai, Tamil Nadu

Hi, I have been trying tatkal since past month for my weekend journeys, even a single time i didn't get ticket confirmation from IRCTC. I am trying to book a trip for myself of rupees 475 rs. Almost in all these trials my money of 8000 got deducted from HDFC net banking, HDF credit card, SBI credit card. But i have given error service unavailable at clicking on book now step and after entering my details and after entering credit...
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R Santosh
from Bengaluru, Karnataka
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IRCTC Online Reservation System

Address:Bangalore, Karnataka

Dear IRCTC Team, I'm one of the frequent user with IRCTC and getting bad experience day by day. I would request you to stop online booking system if you can't handle / unable enhance the system to accommodate the users to do booking as their convenience. I haven't any confidence on you to run system to support the traffic hitting the site on a daily basis. I'm really shameful to live under a tech savvy PM and running such worst system. Request...
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Vighneshwar
from Mumbai, Maharashtra
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Coach Was removed

Address:Lucknow, Uttar Pradesh

I had booked ticket from irctc of Train no.-14210 / LKO BDL INTRCITY of Date[protected]. The coach was canceled in which my seat was booked. And till now I dint receive any refund as i was told. Transaction ID: [protected] PNR No: [protected]...
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