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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 542

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I booked a e-ticket through my SBI debit card on 13.3.2008 for me and my family comprising of 2 adults and 2 minors for a journey between Guwahati and LT Terminus-Mumbai bearing PNR no. [protected] by 2A class with transaction ID [protected]. I successfully took the print of the ticket, but later on was astonished to find that the booking amount of Rs.6589/- was debited twice from my bank SB account. I immediately informed the case to IRCTC by e-mail at [protected]@irctc.co.in and my bank and requested for the reversal of the excess debited amount. Subsequently, on 17-3-08 I lodged a complaint in writing to the respective branch of SBI with a copy by FAX to GM (Operation), IRCTC along with prints of the e-ticket, my reply and my booked ticket history. Since then, I have been regularly sending reminders to IRCTC on this issue. However, it appears that IRCTC officials are apathetic enough to ensure that not even a reply to my e-mails and letter is sent, leave alone refunding the said amount. In such situation, I request you to kindly guide me so that I get the amount reversed to my account.

Regards

Sabyasachi Ghosh

Aug 14, 2020

Complaint marked as Resolved

View replies

S.K. AGRAWAL

from Anand, Gujarat

TDR Details
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class CC Internet Service Charge Rs 20.00
Date Of Journey 30/12/2008 Ticket Charge Rs 570.00
Bank ICICI Total Rs 590.00
Train No 2002 Railway Zone WCR
From Station GWALIOR(GWL) IRCTC Zone Chief Regional Manager/ Western Zone (IRCTC) Bhopal
To Station BHOPAL JN(BPL) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 S K AGRAWAL 44 Male C6 0064 Booked

Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 01-Jan-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

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Refund Money Rs. 6734.00 not recieved after 5 months
Dear Sir,

This is Anoop Das. I have booked two tickets from Mumbai CST to HOWRA on[protected]. The Train has been rescheduled to next day. So i went to Station master and asked for refund. We got the information that we have to send mail to irctc for refund. We did the same. The amount is Rs.6734.00. But till today i have not recieved the refund. i have done continous followups with IRCTC and Eastrn Railway but no use. We came to know from Mr.Saiben bose(Eastern Railway) that after enquiry my case has been sent to accounts on[protected]After four months they started enquiry). But till today i have not recieved the same, but I got a reply that "the amount is big so it will take more time". i can not understand the logic behind that. Please find the below mails.

Please help me to get my money back.

Regards,
AnoopDas.
[protected]

[protected] Forwarded message[protected]
From: Anoop Das <anoopdas.[protected]@gmail.com>
Date: 12 Mar 2008 15:17
Subject: Re: Cancellation of ticket because of resheduling of train no. 2809 on 04/10/07
To: [protected]@irctc.com

- Hide quoted text -
Dear Mr. Vivek Srivastava,

As per the telecon, you were suppose to call me back after enquiring the status. I have not recieved any response from your end so far. Please let me know the status.

Regards,
AnoopDas

On 03/03/2008, Anoop Das <anoopdas.[protected]@gmail.com> wrote:
Dear Mr. Vivek Srivastava,

As per the discussion we had in telephone, I am sending you the details of my ticket. When enquired in Railway we got the reply that Refund will never take this much time. So Please let me know where is the delay ASAP. My Contact No is [protected].

I have booked two first AC tickets on 29th of sept 2007 in train no 2809 from Mumbai to Howra with date of journey 04th of Oct 2007. The train is rescheduled to 4 am 05th of oct 2007. So i want to cancell the ticket as i will not be able to reach Howra on time. I had informed IRCTC regarding this. I got the reply that the request for refunding is forwarded to Chief Commercial Manager of Eastern Railway. But till today[protected] I have not recieved the amount back. Please do the needful. Ticket details are given below for your refference.

Refund reference no is RT/PP/E/07/11/ACR/01434/M

Transaction id. [protected]
train no. 2809
train name: HOWRA MAIL
PNR NO. [protected]
Date of journey. 04/10/07
Class. 1A
FROM MUMBAI TO HOWRA JN.
Fare. Rs.6734
passenger names.
1.ANOOP K DAS
2. VENUGOPAL NAIR

Regards,
AnoopDas.
[protected]

On 29/01/2008, Anoop Das <anoopdas.[protected]@gmail.com> wrote:
Dear Sir,

I have booked two first AC tickets on 29th of sept 2007 in train no 2809 from Mumbai to Howra with date of journey 04th of Oct 2007. The train is rescheduled to 4 am 05th of oct 2007. So i want to cancell the ticket as i will not be able to reach Howra on time. I had informed IRCTC regarding this. I got the reply that the request for refunding is forwarded to Chief Commercial Manager of Eastern Railway. But till today I have not recieved the amount back. Please do the needful. Ticket details are given below for your refference.

Transaction id. [protected]
train no. 2809
train name: HOWRA MAIL
PNR NO. [protected]
Date of journey. 04/10/07
Class. 1A
FROM MUMBAI TO HOWRA JN.
Fare. Rs.6734
passenger names.
1.ANOOP K DAS
2. VENUGOPAL NAIR

Regards,
AnoopDas.

On 16/01/2008, tdr <[protected]@irctc.co.in> wrote:

Dear Customer,

Sorry for the inconvenience. We here by acknowledge the receipt of your e-mail dt. 05.10.07 of e-ticket PNR No[protected] and the same has been forwarded to the Chief Commercial Manager of Eastern Railway through GGM/IRCTC of Eastern Region on dt. 09.10.07 to process the refund. We have issued a reminder to Chief Commercial Manager of Eastern Railway on dt. 15.01.08 a copy of which had also been endorsed to you. As soon as refund, if any, is received will be credited to your credit card accounts

Regards,

Shiraj Ahmad
[protected]@irctc.co.in
Ph:[protected]
----- Original Message -----
From: Anoop Das
To: [protected]@irctc.co.in
Cc: etickets
Sent: Tuesday, January 15, 2008 4:50 PM
Subject: Re: Cancellation of ticket because of resheduling of train no. 2809 on 04/10/07

***********************
No virus was detected in the attachment no filename
No virus was detected in the attachment no filename
***********-***********

Hi,

this is to inform you that i ahve recieved very bad behavier from the customer care when enquired about the refund status. We are now compeeled to put a complaint in the customer court.

Regards,
AnoopDas

On 15/01/2008, Anoop Das <anoopdas.[protected]@gmail.com> wrote:
Hi,

I have not recieved any response from your end. Please let me know the status urgent.

Regards,
AnoopDas

On 09/01/2008, Anoop Das <anoopdas.[protected]@gmail.com > wrote:
Hi,

Please let me know the refund status very uegent. The PNR No is PNR NO. [protected].

Regards,
AnoopDas
[protected].

On 03/12/2007, Anoop Das <anoopdas.[protected]@gmail.com > wrote:
Hi,

Till now I have not recieced my cash back. Please let me know the status of the process urgent.

Regards,
Anoop Das

On 06/10/2007, Anoop Das <anoopdas.[protected]@gmail.com > wrote:
Dear Nabakishor,
I would like to inform you that the mistake is not in our end as the
rescheduling has been done by railways only. So the time you mentioned
is not acceptable and mumbai C. S. T station master confirmed that we
will get full refund. Your customer service executive and your
executive at mumbai office also promised and confirmed the same and
asked me to send the email for refund as there is no other option.
Please check and do the needful as soon as possible.
Regards,
Anoop Das
[protected]

On 05/10/2007, etickets < [protected]@irctc.co.in> wrote:
>
> Dear Customer,
>
>
> Thanks for showing interest in our site.
>
> Kindly note that in this case we forwarded to railways for the TDR process.
> Railways check all the matters and decide what amount should be refunded and
> this all process takes 90 days or more. Once the railways refunded your
> amount, we will credited to your same account.
>
>
> Regards
> Nabakishor
> [protected]@irctc.co.in
> www.irctc.co.in
>
> > ----- Original Message -----
> > From: "Anoop Das" < anoopdas.[protected]@gmail.com >
> > To: <[protected]@irctc.co.in>
> > Sent: Friday, October 05, 2007 12:41 AM
> > Subject: Re: Cancellation of ticket because of resheduling of train no.
> > 2809 on 04/10/07
> >
> >
> >> ***********************
> >> No virus was detected in the attachment no filename
> >>
> >> Your mail has been scanned by InterScan.
> >> ***********-***********
> >>
> >>
> >> Dear sir,
> >> the booked tickets details are given below.
> >> Transaction id. [protected]
> >> train no. 2809
> >> train name: HOWRA MAIL
> >> PNR NO. [protected]
> >> Date of journey. 04/10/07
> >> Class. 1A
> >> FROM MUMBAI TO HOWRA JN.
> >> Fare. Rs.6734
> >> passenger names.
> >> 1.ANOOP K DAS
> >> 2. VENUGOPAL NAIR
> >> please do the needful.
> >>
> >>
> >> On 05/10/2007, Anoop Das < anoopdas.[protected]@gmail.com> wrote:
> >>> Dear sir, i have booked two first AC tickets on 29th of sept 07 in
> >>> train no 2809 from mumbai to howra with date of journey 04th of oct
> >>> 07. The train is rescheduled to 4 am 05th of oct. So i want to cancell
> >>> the ticket as i will not be able to reach howra on time. So please do
> >>> the needful and credit the ticket amount Rs.6734.00 to my credit card
> >>> account as soon as possible.
> >>> Thanks & Regards,
> >>> Anoop Das
> >>> [protected]
> >>>
> >>> --
> >>> Thanks & Regards,
> >>>
> >>> ♫ÂñöôР�?@Ŝ♫
> >>>
> >>
> >>
> >> --
> >> Thanks & Regards,
> >>
> >> ♫ÂñöôР�?@Ŝ♫
> >>
> >>

Aug 14, 2020

Complaint marked as Resolved

View replies

Sarwan Kumar Pandey

from Kolkata, West Bengal

Respected Sir,
Please make Smoking Zone on only AC class that is AC3Tier because for the chain smoker this is the main problem to travel like Howrah to Jodhpur around 36Hrs without smoking you have to ban only on normal classes like 3tier because they smoke within the berth thats why but for AC class we have to go out of the cabin and then we smoke so there is no need of problems to the other passengers respectively.
Kindly Co-operate withus for all the chain smokers who travel[protected]km
Thank you

alpesdh kumar kantilal dhandhu

from Amritsar, Punjab

dear sir my ticket is book my payment was debit in my account and my transection id is 4219010 please cheake it my irctc account and my ticket is submit in my account

alpesdh kumar kantilal dhandhu

from Amritsar, Punjab

dear sir my ticket is booked jammu to mathura and my payment was debit and my tickets was not print and my axis bank transectioin id was 4219010 so please cheak my account and rifund my payment ya refunf ticket as it is than kyou

mr- kantilal h dhandhukiya
at- po- kara, ta- valia, dist- bharuch
393135 {gujarat}
[protected], [protected], 279129, 279128

Senthil kumar

from Mumbai, Maharashtra

Dear Sir,
I have lost my iticket.Its possible for me to get the Duplicate ticket.If so guide me through the procedure..

Thanks,
Senthil Kumar.G

alpesdh kumar kantilal dhandhu

from Amritsar, Punjab

dear sir my ticket was not booked my ticker jammu to mathura MALWA EXPRESS and my payment was debit my payment rs - 1800 up to and ticket reservation date[protected] and ticket journy date[protected] and bank transection id no 4225344{axisbank}

khajaameer

from Chennai, Tamil Nadu

This is Ameer shaik, I booked i-tickets, i didnot receive any postal, kindly arrange to convert i-ticket to e-tickets. My pnr no. [protected], confirmed tickets, sc to bza.please convert i-ticket to e-ticket.

Ram Chandra Panigrahi

from Bengaluru, Karnataka

Dear Sir,
This is Ram Chandra Panigrahi. I have booked four tickets from Rourkela to Bangalore on[protected]PNR No. [protected]). The Train has been cancelled and diverted through another route, not come to Rourkela station at all. As I booked it as e-Tickets, I lodge one TDR on 6/5/2008 through mail. We got the information that we have to send mail to irctc for refund. We did the same. There after I follow-up 100 times through mail, phone and asked for refund. . The amount is Rs.4010.00. But till today i have not recieved the refund. i have done continous followups with IRCTC and Eastrn Railway but no use. i can not understand the logic behind that. Pl. do something, it is 6 months old

Please help me to get my money back.

Regards,
Ram Chandra Panigrahi
[protected],[protected]

Ram Chandra Panigrahi

from Bengaluru, Karnataka

SUNIL KUMAR SINGH

from Mumbai, Maharashtra

very BAD RESULT

TDR Details
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 10.00
Date Of Journey 14/8/2008 Ticket Charge Rs 393.00
Bank CITI Total Rs 403.00
Train No 2324 Railway Zone ER
From Station NEW DELHI(NDLS) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station DHANBAD JN(DHN) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Sunil KumarSingh 30 Male S8 0071 Booked

Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 15-Aug-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

kumararvind43

from New Delhi, Delhi

Dear Sir,

I had booked my bike along with my reservation ticket for New Delhi to NJP(New Jalpaiguri) on 11/01/09.But on the day of journey The porter told me that -there is no space for the bike that day.But till the date 19/01/09 my bike is not reached to it's destination.Actually on the booking counter, they are asking for the extra money, which I don't agree to pay. And the end result is---my bike is not sent till the date.
So I request to the concern authority to please give their attention to my humble request.
Booking bill no.[protected]/01/09)
Bajaj Pulser-150 Dts-i
Reg. no.-DL 8SAK-3965

rathiravi

from Bengaluru, Karnataka

I have booked 6 tickets from Piparia to HOWRA on[protected] in AC first class being PNR no. [protected] for journey on 14/10/2008 through NET for train no. 2322. 3 tickets were confirmed and 3 were WL 1 2 and 3 at time of booking. At time of boarding the train TTE informed that the 3 tickets which are WL 1, 2, and 3 are not shown in the WL chart he has and has not been booked. When i asked that money has already been pain by me through credit card he said that the same will be refuned back to the same card and gave me 3 bearth in sleeper class and took fare as per the applicable rule. I have filed a TDR on line on 15/10/2008 but till date i have not received the refund nor any update on the same.The total amount of the tocket was 13260/- and the amount for 3 tickets should be refunded.

Kindly look into the matter and oblige.

santosh kumar poddar

from Port Blair, Andaman and Nicobar Islands

Sir, I have try to book e-ticket on[protected] by train no 8624 (hatia Rajendra nagar Exp.) for journey as on 6/3/2009. But due to non available of required seat my ticket has not been booked.my transaction Id is [protected] and [protected]. But the amount has been debited by my SBI account Rs 1800 for each transaction(Total Rs.3600). After lapse of 8 days above said amount have not credited in my account. I enquired about this on 2/3/09 and customer care representative said to me that till now amount should be credited in your account. He also said to me that kindly wait one or two days, the amount may be credited in my account. but above period has been expired. kindly look after the matter posetively so that customer can be believe in IRCTC and prefer to booked ticket by your site.

santosh kumar poddar

from Port Blair, Andaman and Nicobar Islands

anita chatterjee

from Delhi, Delhi

Sir,
I booked e-ticket through internet reservetion from my railway id and i dont get e- ticket due to technical fault of surver but my Mount Rs 1900/- is deduct from my sbi account and i dont get back that such amount from irctc. this is for kind persual.
Anita chatterjee

Debsaday Kundu

from Kolkata, West Bengal

Sir,

Due to some unavoidable connection errors in irctc.co.in, I am not able to receive any confirmation for the HWH - Chennai, Chennai Mail Tatkal Ticket for 25th April 09 which jenerated today [ 20th April 09 ] at 10:28 am, but amount of Rs.6142/- already debited from My HDFC Credit Card accounts without jenerating the PNR No. The approval Code is 074203 . When I personally visited your Fairly Place Office, got the information it will agin credit at my Credit card account after 2/3 days without getting any PNR No.

You are requested to do the needful where I already brought the new Tatkal Ticket on same day by credit card from the counter.

Your help AWA a confirmation and response about the problems stated above will be highly appriciable.

Regards
Debsaday Kundu
[protected]

Avdhesh Gupta

from Mumbai, Maharashtra

Sir/madam,
I booked e-ticket through internet reservetion from my railway id on 30 april 2009 and i get one e- ticket. but due to technical fault of surver, double ticket amount is deducted from my sbi account and i dont get back that such amount from irctc.

Please check and do the needful as soon as possible.

Avdhesh Gupta
[protected]

ISHRAT IRFANI SIDDIQUI

from Ratlam, Madhya Pradesh

Please give the refund details of wait listed E-ticket 's pnr no [protected]

ragini kumari singh

from Ranchi, Jharkhand

dear sir i had booked ticket for rinku singh and they had withdrawn the money through my sbi deit card.
my train is on 28th of august, 2009 bt neither they have given me transaction id nor pnrstatus
please reply me quickly coz money has gone and no seat
my source was hatia and destination was mumbai cstm by hte ttl exp.

SAMKIT JAIN

from Jaipur, Rajasthan

SIR,
MY NAME IS SAMKIT JAIN .SIR I HAVE A TO TICKET IN KOTA TO HYDERABAD IN 2/09/2009.
AND I AM CANCEL THIS TICKET IN 1/09/2009 BUT THE TICKET REFUD IS NOT BACK TO MY ACCOUNT SIR MY
PNR NO IS
SIR TICKET MONEY IS 1145
SIR PLEASE GIVE ME MY REFUND

MY NAME IS SAMKIT JAIN
MY MOBILE NUMBER IS [protected]

G Murali

from Ahmedabad, Gujarat

Dear Sir,

I have reserved IRCTC Ticket through HDFC net banking from Visakhapatnam to Chennai(central) and I have cancelled the same ticked due to personal comittments. But till now my money was not refunded from IRCTC.

Please find the following details for your kind referance. I hope my request is reached you.kindly clear my payment.

PNR No: [protected]
Transaction ID: [protected]
Train No: 2839
Train Name HWH MAS MAIL
From Station VISHAKAPATNAM(VSKP)
To Station CHENNAI CENTRAL(MAS)
Date Of Journey 15-Oct-2009
Class SL
Date Of Booking 03-Oct-2009
Total Ticket Fare Rs 320.00
Cancelled Date: 06-OCT-2009
Refund Amount: Rs 290
Refund Date: 08-OCT-2009.

Kindly clear my payment as early as possible.

Thanks®ards,
G.Murali
[protected]
Visakhapatnam

dheeraj singh

from Pune, Maharashtra

Dear Sir,

i have booked my ticket by internet booking

but i have not received my booking status
i have only received TicketNo. [IRCTC #711041)
by custemor care, so pls give me details of my booking ticket, i have give my booking detatils
below
Mumbai to Varanasi
Booking Date- 29.10.09
Journey dATE - 22 Jan, 2010
Class SL

Total Ticket Fare Rs 443.03

i will wait for you

vscn subrahmanyam.kothuri

from Hyderabad, Telangana

DEAR SIR`
I AM CUSTOMER OF IRCTC . I HAVE PURCHASED A TICKET i.e
transaction id [protected], pnr no [protected] dt of journey: amount of rs. 1047
due to some reasons i can`t journey . so please recommend the refund amount
Thanking you,
yours faith fully
VSCN SUBRAHMANYAM.KOTHURI

DILIP JOSHI

from Mumbai, Maharashtra

generally it is observed that passanger trains are kept haulted at any station for long time without any annuncement. passangers in such trains are neglected.this is nothing but type of harrasement. most of the time fans are not running, water is not available.& so on.e.g. on dt. 28.11.2009 1321dn. pune-nizamabad passanger was kept standing for @1.5 hr.at daund station. no fan was an service but tube light in the bogie were on.
so passenger trains should not be kept haulted more than 20 minutes.
passenger travellers are mostly villagians, farmers, labours.

prashant kr

from Mumbai, Maharashtra

Transaction id [protected]
Train No: 2304
Train Name poorva exp
From Station ndls
To Station jsme
Date Of Journey 19/12/2009
Class SL
Date Of Booking 17/12/2009
Total Ticket Fare Rs 501
plz Refund my Amount: Rs 501

dsridhar

from Bengaluru, Karnataka

sir
i have booked ticket in tatkal PNR No : [protected], Transaction ID: [protected]
waiting no 1 and 2, i have not got confrome i will get back my money automaticaly or i have cancel ticket in internet.

please send

Ranjan Kumar Mitra

from Hyderabad, Telangana

Today I tried book eticket from HWH to JSME by Upasana EXP. An amount for Rs 381 has been deducted from my SBI account but I didn't get any ticket against that transaction.

Anil Kishore

from Mumbai, Maharashtra

I think some thingh is going fishy under Tatkal quota. if you wish to book your ticket at 8 a.m., it is impossible because the site will not allow you to login for 20 miniutes and by that time the quota will be finished. This seems to be a scandle of IT people of IRCTC.They must be doing it deliberately to provide undue benefits to some one . This is a matter of investigation that why the site will become blocked for 20 minitues at 8 a.m. daily.If there is rush of the passengers for booking the tickets then IRCTC should increase bandwith or capacity of servers but they should not be allowed to play dirty game as they are playing with the public who wish to avail facilities in genuine manners.

sumit daga

from Pune, Maharashtra

id[protected], Name Sumit Daga, respected sir, i booked one e- ticket on 24/08/10 train no. 2418 ghaziabad to allahabad, in which my money has been paid to you but some eror ticket was not booked, kindly refund my money, in ealier mail 1d was wrong.

yvsn

from Hyderabad, Telangana

sir,
I am y v satyanarayana i am booked ticket to nagarsol from seccunderabad on[protected] jurny date is[protected] ticket is not booked but my amount is debited from my account please kindly inform me what is the problem.
Y.V.Satyanarayana

SSUNNY

from Mumbai, Maharashtra

Dear sir, I had booked ticket for Mr. SUNIL DABADE and they had withdrawn the money through my SBI deit card my train is on 13th NOV.2010 MAHALAXMI EXP.(1011) bt neither they have given me transaction id nor pnr status please reply me quickly because my money has gone and no reply recd. My source was Klyan and destination was Kirloskarwadi by Mahalxmi exp.

bikascc

from Tellicherry, Kerala

Dear Sir,

I am cancel one ticket on 27.12.10, PNR no is [protected] & transaction ID is [protected], from Warangal (WL) to Palaghat (PGT), but now till date i am not received the refund money,

So please do the need full as possible as soon from your end...

Regards

Bikash Banerjee.
email:[protected]@gmail.com
Ph.No:-[protected]

pamu14

from Mumbai, Maharashtra

Jan 4, 2011

Dear Sir,
i have not receeived refunnd against as below details TDR file
Transaction ID [protected]
PNR no [protected]
TDR entry date 17/jul/2010
Status forwarded to railway

six month back i have been filed TDR till date not received my refund please take necessary action

Regards,
pramod Joshi
[protected]@yahoo.com

pan_mari1

from Mumbai, Maharashtra

Jan 7, 2011

Dear sir,

I have booked 2, 1ac ticket from irctc, but my Tour progarme was changed, so i cancelled both tickets, but after 1 month also i am not get Refund amount, so pls do the needfull.Here below i mentioned the 2Tickets Details;

PNR No: [protected]
Transaction ID: [protected]
Train No: 2674
Train Name cheran Express
From Station ;Coimbatore jn
To Station ;Katpadi jn
Date Of Journey ;8/12/2010
Class ;1AC
Name;Velayutham

2ND TICKET DETAILS;
PNR No: [protected]
Transaction ID: [protected]
Train No: 2671
Train Name Nilagiri Express
From Station ;Katpadi jn
To Station ;Coimbatore jn
Date Of Journey ;10/12/2010
Class ;1AC
Name;Velayutham

Regards

Mariappan.k
coimbatore
[protected]
mail id;[protected]@yahoo.co.in

himani22

from Delhi, Delhi

Jan 31, 2011

DEAR SIR`
I AM CUSTOMER OF IRCTC . I HAVE PURCHASED A TICKET i.e
transaction id [protected], pnr no [protected] dt of journey: amount of rs. 428
due to some reasons i can`t journey . so please recommend the refund amount
Thanking you,
yours faith fully
himani

Lingesan Gunasekaran

from Mumbai, Maharashtra

May 20, 2016

IRCTC — Tikkal Booking Issue

Dear Sir, When I booking takkal ticket.all ways takkal booking time it showing attached message some body using wrongly but after 15 minutes premium booking only available.

Refund of 6734 not received after 5 months - Comment #2412089 - Image #0

Eswaran1

from Madurai, Tamil Nadu

May 20, 2016

IRCTC — my amount take to irctc ticket is not cleared

[protected]IG00YMVUA2 TRANSFER TO [protected] SBI IRCTC COLLECT AMOUNT RS 2059.94 TAKE RAILWAY. ITS NOT CLEAR THE TICKET PLEASE CLEAR THE REPORT (please return my amount is my account)

Naresh Jampani

from Hyderabad, Telangana

May 20, 2016

IRCTC — Not received subha yatra user id and password

I have received my IRCTC SBI credit card but not received yet my subha yatra user id and password [protected] - Naresh jampani [protected]@gmail.com

BHAWANI PRASAD SAHU

from Delhi, Delhi

May 24, 2016

book a ticket in link express

sir/madam i want to book a ticket from bhubaneswar to koraput. I want to book my ticket from bhubaneswar to rayagada in BWIP BBS Link Express and den from Rayagada to Koraput in Hirakhand Express.How can i book this ticket??

cmasalam2010

from Pune, Maharashtra

May 24, 2016

Delete my old user id

Old irctc Account delete.mob number [protected]

sharmarp123

from Delhi, Delhi

May 24, 2016

Not received password

password not received upto till date after registration in irctc on dated 09.03.2015. User ID- sharma rp Mobile No.- [protected] email ID- rp.[protected]@gmail.com

priey ranjan

from Bengaluru, Karnataka

May 24, 2016

Do not get refunded and automatically got canceled

My ticket automatically got canceled and refund amount is 0. Amount is 2500 around my transaction no is [protected] and PNR [protected]

unnikkuttan100

from Erattupetta, Kerala

Jun 8, 2016

reactivation of account

My irctc account is seen deactivated. user id : gireesh100, password;:forest

Wajitha

from Surat, Gujarat

Jun 14, 2016

Refund after cancellation

PNR: [protected] Train: 12925 Pashchim Express I had booked the train ticket as per the above information on 11/11/2014 Then I cancelled the ticket on 13/11/2014 But, still I haven't got the refund of the ticket.

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Dear Sir/Madam,
I booked a ticket on March 17th from Chennai to Trichy.
I entered my SBI debit card details and gave "pay", the page hung up, but the ticket amt (Rs. 357) has been debited from my SBI account.
It is not there in the booked tickets history.
From yesterday i have tried calling the irctc care number. also sent them an email.
If the ring goes, no one picks up else the line is always busy.
My irctc user id is : nandhinign
Please do the needful.

Aug 14, 2020

Complaint marked as Resolved

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PADMAPRIYA

from Pune, Maharashtra

Taking money without booking ticket

Hello

I booked a e-ticket on April 9, 2008 from chennai to coimbatore. I entered my HDFC credit card details and gave "pay", the page hung up, but the ticket amt (Rs. 335) has been debited in my card account.
It is not there in the booked tickets history.
From yesterday i have tried calling the irctc care number. also sent them an email.
There is no response.
My irctc user id is : TMARUN
Please do the needful

karthikeyan

from Ernakulam, Kerala

Dear Sir/Madam,
I booked a ticket on june 24 from virudhunagar to bangalore
I entered my SBI debit card details and gave "pay", the page hung up, but the ticket amt (Rs. 489) has been debited from my SBI account.
It is not there in the booked tickets history.

If the ring goes, no one picks up else the line is always busy.
My irctc user id is : sonika2006
Please do the needful.

Sufferer

from New Delhi, Delhi

IRCTC people are bloody thieves. What else do you expect from Lalu Prasad.
We are all fools who trusted them. Forget your money

saurabhkhichi

from Hyderabad, Telangana

Hello

I booked a e-ticket on Jan16, 2009 from Brahmanagar to secundrabad . I entered my Axis bank debit card details and gave "pay", the page hung up, but the ticket amt (Rs. 369) has been debited in my card account.
It is not there in the booked tickets history.
From yesterday i have tried calling the irctc care number. also sent them an email.
There is no response.
My irctc user id is : saurabhkhi
Please do the needful

MALAYA KUMAR MOHAPATRO

from Bhubaneshwar, Odisha

Dear Sir/Madam,
I booked a ticket on Jan 19, 2009 from Bhubaneswar To Howrah.
I entered my SBI debit card details and gave "pay", the page hung up, but the ticket amt (Rs. 1267) has been debited from my SBI account.
Mean While the transaction has not been completed vide your Transaction ID - [protected] & also the transaction shows payment not Recived by You.But the same amount has been deducted from my bank account as per my bank passbook.
If the ring goes, no one picks up else the line is always busy.
My irctc user id is :MALAYA082
Please do the needful

amohanasundaram

from New Delhi, Delhi

Dear Sir/Madam,
I booked a ticket on april7th from New delhi to chennai.
I entered my SBI debit card details and gave "pay", the page hung up, but the ticket amt (Rs. 698) has been debited from my SBI account.
It is not there in the booked tickets history.

My irctc user id is : entomohan
Please do the needful.

terimakabhosda

Feb 25, 2021

madarchod irctc kis kis chutiye company ko diya database handle karne liye captcha sahi dalomphir bhi next page pe jane hi dete

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Rs.245/- has been deducted from my ICICI account on 11th march, 2008 unnecessarily. I have booked only 2 tickets(chennai-MAS to coimbatore-CBE and vice versa) and
the amount was deducted for 3 tickets. But, I have only two tickets in the booked history too. I tried calling the customer care several times and they put me on hold and disconnect the line.
I have sent out several emails to [protected]@irctc.co.in but all in vain.Please help me...

email id : [protected]@yahoo.co.in
user id : vichu_55

Aug 14, 2020

Complaint marked as Resolved

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V B S Kaushik

from Delhi, Delhi

I Fully agree with the complaint . I am also facing the same problem

manish kumar bajaj

from Mumbai, Maharashtra

Rs.377/- has been deducted from my SBI account on 13th NOV, 2008 unnecessarily. I have booked only 1 tickets(JABALPUR- to BILASPUR- ) and
the amount was deducted for RS 377. But, my session exprired.my SBI Atm no.[protected]
Please help me...

email id : [protected]@yahoo.com

shailendra kumar

from Kolkata, West Bengal

my Transaction ID - [protected]
plz refund my payment of Rs. 425.00

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Dear Sir
I have booked a I- Ticket from Delhi to Lalkuan by 5013(Ranikhet Express) on 09/03/08 in 3rd A.C ,at the time of departure it was wait list 6 & 7 vide PNR No.[protected].On monday 10/03/08 i have cancelled the Ticket at your New delhi reservation counter no 150 Till today 12/03/08 amount is not credited in my bank account please help me.
I will be highly obliged to you.

With Regards

Vikas Singh

Aug 14, 2020

Complaint marked as Resolved

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a.michael dominic

From : Shri A. Michael Dominic Nadar
PA, BD-Cell,
O/o Sr. Superintendent of Post Offices
Mumbai City South Division, 5th Floor,
GPO New Annexe Building,
Mumbai-400 001, Maharashtra.

To : The Chief Commercial Manager (Refunds)
Southern Railway, Thucand,
TRIVANDRUM-14.

Sub : Application for Refund.

Respected Sir,

I the undersigned is submitting the refund for your kind consideration as such the date of the ticket was misquoted through oversight and we could not travel as on date. As the TDR was made at Nagercoil the same is enclosed along with Ticket bearing no. 10594895 / PNR #[protected] to your office for final claim.

It is further requested to kindly accept my application and refund me amount admissible in the above said address only and oblige.

Thanking you in anticipation.

Yours Sincerely
Place : Mumbai
Date : 30th May’2007

(A. Michael Nadar)
Encl.:(1) Appln. of Refund.
(2) Ticket[protected]/[protected]

Respected Sir
The above said letter was forwarded to the The Chief Commercial Manager (Refunds), Southern Railway, Thucand, TRIVANDRUM-14. through Speed Post article bearing no. EM[protected]IN Dated 30.05.07 and as per the acknowledgement the same claim was delivered to the concerned addressee on 01.06.2007. But even till today no reply for the claim has been received by me. Kindly guide me for further necessary action. Since it is almost 90 days and above the admissible claims should be received with the penal interest.
I am also an central government staff as this claim was of LTC kindly do the needful.
Thanks and awaiting an early and favourable reply from u sir.
From
Shri A. Michael Dominic Nadar
PA, BD-Cell,
O/o Sr. Superintendent of Post Offices
Mumbai City South Division, 5th Floor,
GPO New Annexe Building,
Mumbai-400 001, Maharashtra.

Tel.:[protected]
Email.: [protected]@rediffmail.com

jabirkakkad

from Visakhapatnam, Andhra Pradesh

Sir
i have cancel this PNR Number [protected] TDR File on 29 jul 08 Reference No : ekt[protected] but dosn't refunded my cash yet ie 17 feb 09.i have contact somany times with chennai irctc office.but they didnot give any correct information.so kindly request that please return back the amont within short term

babu subha

from Pune, Maharashtra

DEAR SIR,

SUB; REFUND OF RS. 1520.00 AGAINST THE CANCELLATION OF RESERVATION TICKET PNR NO.[protected] DTD. 20/01/2009, TRAIN NO. 6346, TICKET NO.52319589, STATUS W/L, 4 SETS FROM SHORANUR JN TO KALYAN, DATE OF JOURNEY 25/01/2009

REF; PAID THROUGH MY HDFC CREDIT CARD NO.[protected].

PLS NOTE THAT, DUE TO CREDIT CARD PAYMENT CANCELLATION FACILITY FACILITY IS NOT AVAILABLE IN SHORANUR JN & TRICHUR -KERALA, I HAVE SEND THROUGH REGD. LETTER FROM GPO, MUMBAI ON 06/02/2009 VIDE NO. RLAD 3269, ALONGWITH ORIGINAL CANCELLED ABOVE TICKET, TICKET DEPOSIT RECEIPT NO. 330733 DTD. 24/01/2009( DULY SIGEND BY TRICHUR RLY DEPT. & APPLICATION FOR REFUND ON FARE DULY FILLED AND SIGNED TOGETHER WITH MY COVERING LETTER FOR GETTING REFUND OF RS. 1520.00 BY PAY ORDER.

BUT TILL NOW I HAVE NOT YET REEIVED THE ABOVE SAID REFUND, THEREFORE, I REQUEST YOU TO KINDLY SEND TO ME PAY ORDER FOR RS. 1520.00 IN FAVOUR OF P.K.SHNMUGHAN, PAYABLE AT MUMBAI IMMEDIATELY TO THE FOLLOWING ADDRESS.

I HOPE TO RECEIVE THE SAME IMMEDIATELY.

REGARDS,

P.K.SHANMUGHAN
MA-SANTHOSHI APTS,
BLDG NO. 5, FLAT NO.14,
HANUMAN NAGAR,
NR. HANUMAN TEMPLE,
KATTEMANIVALI (P.O.),
KALYAN EAST), THANE (DIST),
MAHARASHTRA -STATE,
PINCODE - 421 306.

TELE;[protected],
MOB.[protected]

babu subha

from Pune, Maharashtra

THE CHIEF COMMERCIAL MANAGER (REFUNDS)
SOUTHERN RAILWAY,
THYCOAD, TRIVANDRIM - 14.

DEAR SIR, REMINDER -II

SUB; REFUND OF RS. 1520.00 AGAINST THE CANCELLATION OF RESERVATION TICKET PNR NO.[protected] DTD. 20/01/2009, TRAIN NO. 6346, TICKET NO.52319589, STATUS W/L, 4 SETS FROM SHORANUR JN TO KALYAN, DATE OF JOURNEY 25/01/2009

REF; PAID THROUGH MY HDFC CREDIT CARD NO.[protected].

DUE TO CREDIT CARD PAYMENT CANCELLATION FACILITY FACILITY IS NOT AVAILABLE IN SHORANUR JN & TRICHUR -KERALA, I HAVE SEND THROUGH REGD. LETTER FROM GPO, MUMBAI ON 06/02/2009 VIDE NO. RLAD 3269, ALONGWITH ORIGINAL CANCELLED ABOVE TICKET, TICKET DEPOSIT RECEIPT NO. 330733 DTD. 24/01/2009( DULY SIGEND BY TRICHUR RLY DEPT. & APPLICATION FOR REFUND ON FARE DULY FILLED AND SIGNED TOGETHER WITH MY COVERING LETTER FOR GETTING REFUND OF RS. 1520.00 BY PAY ORDER.

BUT TILL NOW I HAVE NOT YET REEIVED THE ABOVE SAID REFUND, THEREFORE, I REQUEST YOU TO KINDLY SEND TO ME PAY ORDER FOR RS. 1520.00 IN FAVOUR OF P.K.SHNMUGHAN, PAYABLE AT MUMBAI IMMEDIATELY TO THE FOLLOWING ADDRESS.

I HOPE TO RECEIVE THE SAME IMMEDIATELY.

REGARDS,

P.K.SHANMUGHAN
MA-SANTHOSHI APTS,
BLDG NO. 5, FLAT NO.14,
HANUMAN NAGAR,
NR. HANUMAN TEMPLE,
KATTEMANIVALI (P.O.),
KALYAN EAST), THANE (DIST),
MAHARASHTRA -STATE,
PINCODE - 421 306.

TELE;[protected],
MOB.[protected]

rajeshpathak

from Raipur, Chhattisgarh

dear sir
This Mr. Rajesh pathak booked tickets from Damoh to Habibganj. Ticket not booked but Amont deducted from my account. on Date 14/10/2010. Please action immeidate. My card No.is :[protected]

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Hi,
I am pretty upset while trying the reservation for 9-June-2008
from KRND to LTT on train 1060 Chappra Express.
On 11th i logged on, at 8 am and when i tried booking its showed me 22 seats available in AC 3 Tier.
Then when it went to payment gateway for Payment it debited through my account but dint confirm the ticket because by the time this happened the ticket status was WL 82/42 .
How do you expect internet users to do it, when the server performs so badly. I feel they must reserve some tickets for online booking.

Aug 13, 2020

Complaint marked as Resolved

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cs sugara

from Valpoy, Goa

May 18, 2011

Sir i am performing journey by 12779 on 21 May 11 my PNR no. is [protected] which was w/L1 on 90 days before and till now it is on same position. I am very upset how to go, I am medically not fit to perform journey without a confirm berth. also i am alone during journey.

2. It is my humble request to irctc kindly confirm my ticket, i will will be thankful to you.

Thanking You

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Amount deducted but ticket not booked
I tried twice but I am unable to generate the Ticket via IRCTC hence I am requesting you to please refund the amount.

Total Amount := 1458 ( 729 two times)

I had server error each tim

Below is my ICICI account summary

1
10/03/2008
BIL/[protected]/Railway-nag/[protected]
DR
INR 729.00

2
10/03/2008
BIL/[protected]/trv-home/[protected]
DR
INR 729.00

Aug 13, 2020

Complaint marked as Resolved

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shyedhu abdhayar

Dear sir,
when i was try to booked the e-tickets on yesterday thru IRCTC Site.but i was not able to booked those tickets.Meantime unfortunatly IRCTC Site debited INR 2583 From my ICICI Account.so far i havenot yet received back my money from IRCTC.Please look in to below the details for your further reference.

Kindly kindly do the needful for the same.

Details for refunf issue:

Transaction ID--> [protected]

1)Train Name -->MS GURUVAYUR EX
2)Train No------>6127
3)Date Of Journey-->10-May-2008
4)Date Of Booking 05-May-2008
5)Total Fare---> Rs 647.00

Transaction ID [protected]

1)Total Fare Rs 968.00
2)Train Name -->MS GURUVAYUR EX
3)Train No------>6127
4)Date Of Journey-->10-May-2008
5)Date Of Booking 05-May-2008

Transaction ID [protected]

1)1)Total Fare Rs 968.00
2)Train Name -->MS GURUVAYUR EX
3)Train No------>6127
4)Date Of Journey-->10-May-2008
5)Date Of Booking 05-May-2008

Thanks and Regards,
Shyedhu abdhayar
Chennai

Aman Luthra

from Delhi, Delhi

Dear Sir,

I Aman Luthra, tried to book Shatabdi Ticket for two from Delhi to Ludhiana on 27 April 2008. But it never got booked, because of some technical problem on Irctc website. So, I traveled to Ludhiana in my car. Now when I checked my Credit card statement online, it diplays a charge of Rs.1025. I furthur checked my account on Irctc, which confirmed that I didnt booked any ticktets to ludhiana in the recent past.I am attaching a screen shot of my CC statement, as i ahvent received a paper statement till now.
I request you to reverse the charges fom my credit card before the due date of payment.

PS: My IRCTC login ID is - luthraaman

dansmeall

from Chennai, Tamil Nadu

IRCTC - LOGIN URL NOT WORKING

dansmeall

from Chennai, Tamil Nadu

http://www.southernrailway.org/online_reservation.php

above link not working last 2 days

Kamesh

from Pune, Maharashtra

Now a days i observe that lot of glitches in online reservation but finally it is always loss to the customer. I think southern railway has to think about customer issues.

V V KAMESWARA RAO

from Chennai, Tamil Nadu

Actually I have applied long back under my name kamesh (kameshrao / kameshnet / kamesh). But unfortuanately, I forgot my user name and password also. Yesterday one gentle man has called up from Bangalore my user name was activated (phone no. [protected] dated 20.08.2008).
In what way I have to activated the actual user name.

My date of birth is 16th June 1964.

My details are as follows:

V V KAMESWARA RAO
10-1-543, GROUND FLOOR,
WEST MARREDPALLY
SECUNDERABAD - 500026
MOBILE NO:[protected]

Kindly do the needful immediately.

Kameswara Rao V V
[protected]

prasant

from Bengaluru, Karnataka

hi,

the irctc site is not at all working.

most of the time after login it and and some time even it is showing service unavailable.

please lookinto the same.

unable to take printout of the booked tickets.

need help.

Thanks
Prasant

Sachinediffmail.com

from Hyderabad, Telangana

Hi,

I am not able to connect to IRCTC website. Is the site under maintenance?

Regards,
Sachin

Abhishek Srivastava

from Kolkata, West Bengal

Now today the irctc site is not opening at all, I think this site is always under maintenance...

sumathi

from Mumbai, Maharashtra

I am getting Service Unavailable

Ashish

from Agra, Uttar Pradesh

Even I came across with the funds deduction problem twice.

If this stupid website is causing a lot of problem so why dont they enhance the server and sort out the problems or please just shutdwn this website forever.

Thankyou

minesh bhatiya

I just tried IRCTC and my payment was debited but after payment i was redirected to Error page.

Please refund me

Transaction Date[protected]
Transaction Amount INR 137.00
Transaction Type DR
Transaction Description BPS/POS PUR/[protected]

Minesh Bhatiya

Vijay

from Pallappatti, Tamil Nadu

Since Yesterday night[protected], till today morning[protected], The IRCTC site server is down and its not working.

kindly look into the same

A. Shrivastava

from Delhi, Delhi

I have tried to book the ticket in IRCTC but the site is not open.
If they have server problem then how much time will they use to correct them?

Shailesh Agarwal

from Bhubaneshwar, Odisha

Hi,
I need to take the printout of the already booked tickets. But, the irctc is down since yesterday[protected].

Please do the needful as soon as possible.

Dibyojyoti Sanyal

from Chennai, Tamil Nadu

i am trying to open irctc site from yesterday. please let me kow if the site is down andby when it can be up.

Himanshu Mangal

from Mumbai, Maharashtra

Irctc site is not working from the past 3 days from 19 april onwards ...
so plz look into the matter seriously as we are facing serious trouble due to this..

R.Pradeep

from Chennai, Tamil Nadu

as i had boked the tiket 20 days before now i want to cancel the ticket. now i forgot the use id and password what can i do. i am having the pnr number and transcation id and all.

Dhivya

from Chennai, Tamil Nadu

For the last two days, irctc site is down and it is not allowing to book tickets. Please take necessary action immediately.

Jop Diengdoh

from Gurgaon, Haryana

Their website is always down because they get to steal the money from people for failed online bookings. Total scammers. I lost around Rs 6000 for using this piece of crap and never got a refund. I have made 100 calls with no follow ups. You have no idea how frustrated i am, we need to publish this on news papers and media. This website needs to shutdown completely. Come on guys we can do better than this. Don't let these jerks control over your life and stealing your money.

sunil singh

from Delhi, Delhi

This mamta banearjee what ever is her name is destroying railway .. she wants to make railway as west Bengal dirty and backward... now since matma has started working for railway the railway website has stopped working ..

the reason for this is that she want poor people vote .. and she is well known to the fact that poor people don't book tickets online ...
now if she stops the website or destroy its sever limits there could be lots tickets available for booking at ticket counter and she want pride for that ...

now i want to say this old backward mamta ... mam whatever you do just think indian people are not so ...
we understand your dirty politics ...
with no tata in west Bengal you have destroyed lots of Bengali people future now stop this nonsence...

vanika

from Delhi, Delhi

website itself is not working. i dont know what to do. i have to take ticket printout for leaving tonight.

srinivas lokireddy

from Noida, Uttar Pradesh

Ticket not Generated but Amount deducted
Name: srinivas lokireddy
Travel : Kazhipet to visakhapatnam
Transiction ID: [protected]-INDIAN

Abhinay Kumar

from Gurgaon, Haryana

I am very much dissapointed by the kind of service IRCTC has been delievering, every morning the website is down with error messages "SERVICE UNAVAILABLE". It has become impossible to take Tatkal Tickets and make online bookings, I had to cancel my trip for my native this Diwali. I have been trying from last three consicutive days to get tickets of Tatkal through e-ticketing but failed due to website problem. I think this is intentional by some sources, they block the website and it is only available after 10 am only after all the available tickets are booked.

Please show me a way from where I can launch a legal complaint against the management of the website.

I think the new Railway minister sucks who has made train travelling so difficult, it was never impossible earlier.

Narayann

Ecery day morning IRCTC site doest not work at 8. am to 8.45 am (Approx). Why? Normally people will try to book tatkal at this time. Please look on this issue.

mrityunjay kumar singh

from Nadapuram, Kerala

Dear sir'
when i was try to booked the e-ticket on yesterday thru IRCTC site. but i was not able to booked those ticket. meantaine unfortunatly IRCTC site debited INR-239/- from my SBI accounts so for i have not yet received back my money from IRCTC please look in to below the details for your further reference.
kindly kindly do the needful for the same. (my email id [protected]@yahoo.co.in)
details for refund issue ( Mob no-[protected])
transaction ID-[protected]
train name-bangalore exp6228
date of journey - 29.11.2009.
date of booking- 27.11.2009.
tatal fare - 239/-
thanks and regards
mrityunjay kumar singh
bangalore

Kumar Das

from Mangalore, Karnataka

Very very bad website designing. Morning 8Am everyday we can not able to login. bledy designers.

Sandip Tiwari

from Jabalpur, Madhya Pradesh

What is going on with IRCTC? The dedicated MTNL servers are running ok, then why irctc.co.in shows "service unavailable", this happens more specifically during 8:00am to 8:20am,

is that a tool to book all the TATKAL tickets before offering it to public?Its really pathetic to see that.
We need an updated-redefined website, is any one listening...?

rambabu

from Bengaluru, Karnataka

When Ever I want to Book a tatkal ticket at 8.00 am alway says server busy. this means when ever important the site not working..why not changing the server.

Jyothish

from Thiruvananthapuram, Kerala

IRCTC — IRCTC Online Service Not working

IRCTC site is down and i cannot see my PNR status. I have to travel tomorrow eraly morning, but i donot know if my ticket is confirmed.

GAURAV MISHRA

from Vapi, Gujarat

SIR I CANT ACCESS MY IRCTC ACCOUNT

PLEASE SOLVE MY PROBLEM

ACCOUNT USER NAME IS

XYZ1230

Amit Khajanchi

from Mumbai, Maharashtra

i am sure there are some problem at Irctc Team.

they are doing not well at 8:00am for tatkal booking.

they do server's busy till 8 am to 8 30

there are doing some manule busy to servers.

plz take any action with irctc. why they do this ?

no any pepole can make their tatkal ticket online.

they have a system but they not able to get confirm ticket.

in this case they have to pay extar money to agent. to get confirm ticket.

there is no option for all pepole.

plz do the need full with irtct system.

vigneshgd

from Delhi, Delhi

IRCTC websites never works between 8AM and 8:20 AM, by then the TATKAL tickets get filled. I heard from my colleagues that agents login gets preference during these time & a normal user hardly get a chance login successfully.

The IRCTC website management is definitely involved in this. This has to be solved somehow.

Operator D

from Hyderabad, Telangana

Please try the website http://irctctips.blogspot.com/ for "Service Unavailable" problem.

shankarlingam

from Karimnagar, Telangana

i am the agent of irctc my user id itzc8139 since it was not conforming tickets from my bank account and not processing of any tickets. When we booked on line tickets but we press the submit button of bank account but not any further process and not debited from my account and not accepting irctc plz solve the problem immediately and any requirements please sent e-mail to my account my mail id is "[protected]@yahoomail.com" and my contact no is [protected]
thanking you,

Operator D

from Hyderabad, Telangana

Try this site which gives some clues for ticket booking...
http://irctctips.blogspot.com/

smsudke

from Chennai, Tamil Nadu

it is simply impossible to get a confirmed ticket through irctc site for a popular train since the site even doesn't allow to login... by the time u login, the availability in tatkal goes to a good waitlist no... however, this problem doesn't persist at agent's end... i think u have to b an agent to get a confirmed ticket ;-)

anandksrivastava

For the past 2 nights (I live in US and have to transact at that time because its hard to get some customer service at all 24/7 as advertised) I have been trying to book a ticket for my family from New Delhi to Lucknow. I have attempted at least 10 times using my Amex and Visa cards on their ICICI, Amex, Citi, Axis bank gateways, but have been unsuccessful thus far. Worse, the charges are showing up on my Amex credit card even though the transaction shows it failed. What a rip-off. I sent an email complaint copying their MD and another Director (Catering Svcs) but have not received any response. The customer service sends a run off the mill response that the problem is at my bank's end.

I have used these credit cards for numerous transactions in India and abroad on other suppliers, never once had any issues. Whats so special about IRCTC. These folks have 30 different payment gateways to list.. not one of them seems to work. I think rather than spawning so many eggs, they need to work on ONE gateway that would just work and alleviate the misery of the customer.

Lately I see some promo emails from IRCTC regarding packages, shubh yatra. what not. I say forst work on your revenue generation system before go out and beat the drums about the new services. Whats the use of these new fancy footwork if the basic things are not in order.

Being an Indian I used to very proudly tell my US colleagues of how we have technologically advanced citing the IRCTC.. I guess thats all BS now. No one wants to listen. What started out as an excellent system with a lot of potential seems to be languishing.. and the folks at the helm have no clue.

I sincerely hope someone out there in IRCTC is listening. It was not this bad earlier.

kakali81

from Chittaranjan, West Bengal

I, KAKALI DAS, MY LOGIN ID- ATRPD7805Q, FORGOT MY PASSWORD AND SECURITY QUESTION. PLZ SEND MY PASSWORD ON MY EMAIL ADDRESS AS SOON AS POSSIABLE.

THANKING YOU,

KAKALI DAS
IRCTC LOGIN ID- ATRPD7805Q

boasting

from Chennai, Tamil Nadu

The IRCTC internet reservation system is totally waste and it never works perfectly.

actually the IT team for IRCTC is totally crap and no one knows anything about server and networking atleast let them lean the basic things and work.

When ever i try i get service unavailable and cash jumps from bank without ticket booking.

b.shareef

from Delhi, Delhi

hi,

the irctc site is not at all working.

most of the time after login it and and some time even it is showing service unavailable.

please lookinto the same.

moorthyke

from Pune, Maharashtra

IRCT - services no going very worst even after the new version -

If IRCTC is not compenent, let them outsource to TOP IT giants to maintain it liem corporates IBS etc

murali.koduvally

from Ahmedabad, Gujarat

I can't cancel my tickets as it says "webpage not available" and its temporarily down. Why can't they make a more stable site?

rapa0001

from Mumbai, Maharashtra

IRCTC Complaint
Amount deductated but ticket not booked.

I booked eticket for Rajkot to Surat in Okja Puri train for[protected] on[protected] at 7 pm . I made payment through my sbi debit card for rs 370 . Amount deducted but i have not received eticket or pnr number. However my Account has been debited by Rs 380 inclusive bank servise charge.
Kindly refund the same. Below my sbi account summary
Date[protected]
card no[protected]
txn 8556
amount debited Rs 380/-

Rajesh Babubhai Patel
Email [protected]@yahoo.com
Mobile [protected]

samvgeorge

from Vellore, Tamil Nadu

I am unable to book the tickets online. Any problem with the website. Is it down. when will it be repaired.

venkat_jvl

from Pune, Maharashtra

IRCTC.CO.IN is the worst website in the world.We have to make minimum 20 attempts to book a ticket and even then there is no gurantee.I am trying to book a ticket from the last one hour and still can't do it.Why can't the authorities increase the infrastructure considering it is a very busy website..Govt should terminate contract with IRCTC immediately.Its just not me, many people and my friends face the same problem

billasasikumar

from Coimbatore, Tamil Nadu

ticket counter sales please. many indian people in ticket counter.
sasikumar. tuticorin

subburathinam

from Bengaluru, Karnataka

Dec 25, 2010 - today the irctc site is not opening at all, *** Service unavailable ** confirmed loction or hyderabad / bangalore / chennai ..I think this site is always under maintenance.. at the time of 8am also in every morning !

safwaan patel

from Mumbai, Maharashtra

Feb 9, 2011

IRCTC,
POSTED BY NOORJAHAN PATEL.
IRCTC SEVER PROBLEM AMOUNT DEDUCTED BUT TICKET NOT BOOKED.
I TRIED TWICE BUT I AM ANABLE TO GENERATE THE TICKET VIA IRCTC HENCE I AM REQUESTING YOU TO PLEASE REFUND THE AMOUNT.
TOTAL AMOUNT- 1670/- I HAD SERVER EROR EACH HIM BELOW IS MY SBI A/C SUMMERY.
TRNSECTION ID/ - [protected]

soumyajeet biswas

from Bhopal, Madhya Pradesh

Mar 31, 2011

I tried to book the ticket from by SBI debit card from the irctc website. The booking process struck in between as the web page saying "this site cannot be opened". This happened twice and I lost around Rs.800+ in this process. The ticket charges has been deducted from my SBI account and the booking history do not show any booking of tickets. Will I get my money back? If yes how much time will it take?
Soumyajeet
mob. [protected]

mmibrahim

from Madurai, Tamil Nadu

May 7, 2011

I am a regular user and consumer of IRCTC. . From yesterday My User name not applicable to open the IRCTC gate ( mmibrahim ). Kindly inform me to do what.

M M Ibrahim
Email [protected]@yahoo.com

umeshnene

from Kolhapur, Maharashtra

May 7, 2011

Worst service.After login I typed train name but names from irctc not visible for 1 hour.
After opening the site it says "done but with error on page" it means actually you book your ticked and payment is deducted from your account but ticket was not actually booked by irctc.

Some one has to done something.

If you want to book your ticket in "tatkal" quota, site dose not open on 8 am it opens near about 11 am so you cant book "TATKAL" ticket online.

ajay7786

from Mumbai, Maharashtra

May 9, 2011

HI need to take the printout of the already booked tickets of tomorrow . But, the irctc is down since yesterday what should i do????

NIKESH khandelwal

from Indore, Madhya Pradesh

May 9, 2011

COMPLIANT FOR NOT OPENING THE SITE.I AM NOT ABLE TO CANCEL MY E TICKET DUE TO SERVER PROBLEM .AND TRAIN IS DEPARTURE 1 O CLOCK TODAY 9/5/2011 WHAT I WILL DO FOR CANCEL

deadman1807

May 17, 2011

IRCTC online Ticket reservation — Intentionally blocked the site

Hi,

I have been observing that the online reservation does not start at the mentioned hour i.e., 8:00 AM IST.
Although the Travel Agents are able to book tickets starting from the same hour.

The time on the website is 5 - 10 minutes behind from the actual time.

Its always whenever we try to reserve the railway ticket in Tatkal Quota, we are not able to do that before 9:00 AM IST, and by that time the Availability goes out.

I think there is some setting of Travel Agents and Railway which blocks all the reservation request other than agents. (Also the agents get a separate software for reservation Why is that so??)

IRCTC Server Problem - Comment #1827010 - Image #0

aabhina

from Phagwara, Punjab

May 31, 2011

IRCTC Server Problem
Amount deducted but ticket not booked
I am not able to generate the Ticket via IRCTC hence I am requesting you to please refund the amount.

Total Amount = 362

I had server error

Below is my PNB net banking account summary

31/5/2011
transaction type DR
transaction particular TRTR/[protected]/[protected]:46:08/UB

INR 362.00

ajoy_08

from Kolkata, West Bengal

Jun 13, 2011

IRCTC — problem of log on

Sir I am member of IRCTC my ID is ajoy_08 during mobile no [protected] updation I lost of mobile verification password I got only email verification password so plz send mobile verification password to [protected].

praveen001

from Kolkata, West Bengal

Aug 29, 2011

Please refund my payment which I happened after book the ticket.

pk141975

from Mumbai, Maharashtra

Nov 3, 2011

Indian rail minister & technology minister chulu bhar water me dub mero because of so many problem we are facing from a long time like ticket not booking, payment deducted without ticket booking, very 2 slow your irctc web, behaving like a mental web., ticket booking means 1-3 hrs time wastage. you are not bothering the public problem only you are making a fool to nation, giving lecture only, wrong commitment, lie commitment...etc. what are you doing daily for nation? hence i requested to you all pl look into the matter seriously and something do for national interest and public interest. try to understand improve your self pl...

Prasad Dandane

from Pune, Maharashtra

Feb 19, 2012

IRCTC — Server not operating

Though filling all the required details to book the ticket, it is showing some error & is directed to log in page. I have tried it @ 10 times, but in vain.
Pls. let me know when server will start to operate?

riyasahamed

from Bengaluru, Karnataka

May 23, 2012

Today IRCTC server problem i dont know why . any one know pls sent reply

Shrihari Panchwadkar

from Gevrai, Maharashtra

Oct 17, 2012

dear sir, please cancell my ticket PNR No.[protected] in the name Panchwadkar S.P.39Yrs & Panchwadkar D.D.46Yrs date on 18.10.2012...thank you

ramdayal kori

from Mumbai, Maharashtra

Oct 20, 2012

webpage not available at main time at 10 a.m for tatkal ticket

ramdayal kori

from Mumbai, Maharashtra

Oct 20, 2012

web page not available at main time at 10am for tatkal ticket.
i am going to my native place for an emergency and i couldnot have tickt
please solve this problem as soon as possible.

ramdayal kori

from Mumbai, Maharashtra

Oct 20, 2012

service unavailable

ramdayal kori

from Mumbai, Maharashtra

Oct 27, 2012

https;//www.irctc.co, in/is no x webpase nit open (irctc ka webpase nahin khul raha hai)

ramdayal kori

from Mumbai, Maharashtra

Oct 27, 2012

https;//www.irctc.co.in/is no x

ramdayal kori

from Mumbai, Maharashtra

Nov 8, 2012

ssl conection error

vanakadu

from Chennai, Tamil Nadu

Aug 1, 2013

i signuped and account created, but activation not comming my email id, but action code already comming my mobile

Signup date : 27.07.2013
email id : [protected]@yahoo.com
mobile registration no. [protected]

what can do you

vanakadu

from Chennai, Tamil Nadu

Aug 1, 2013

monu3182

from Bhopal, Madhya Pradesh

May 20, 2016

IRCTC — seat are not available transaction is dropped

seat are not available transaction is dropped but my money is debit on my account rs 667 please refund my money in my account

IRCTC Server Problem - Comment #2412088 - Image #0

Tatachary Patnala

from Warangal, Telangana

May 23, 2016

IRCTC — FORGOTTEN IRCTC USER ID AND PASSWORD

P TATACHARYULU MAIL [protected]@yahoo.com mobile [protected]

boss1234

from Noida, Uttar Pradesh

May 23, 2016

IRCTC — agent

kadugodiso many travels e do ththkal software ththkal ticket 400rs extra

abumuaz

from Afzalgarh, Uttar Pradesh

Jun 8, 2016

activation link

hi I have succesfullu registered on irctc but the link of activation did not get so plz plz resend the activation link on my email id email [protected]@gmail.com ph:[protected]

anshpatel

from Ahmedabad, Gujarat

Jun 10, 2016

Forgot My Password and answer

I had forgotten my Password And Answer to secret question Please help me Details are as under Username : avpatel12 Email-ID : [protected]@ymail.com Please Help Soon

Cila

Jul 13, 2018

IRCTC site (or server) do not work in the past 6 days at all. A called my friends all over Canada and everybody got the following message: www.irctc.co.in refused to connect.

Did anybody had the same problem in other countries too?

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Refund for PNR No [protected], I have been following up with IRCTC since May 2006. It is very frustrating . How can they my money for years, help desk people say it some times takes years.

View replies

C.L.Singhi

from Lucknow, Uttar Pradesh

Our PNR No. is [protected] and transaction ID is [protected] and date of journey is 26-11-08 in train no. 2502.
Due to the train running late for more than 12 hrs, we decided to cancel our trip.
So we request you to cancel all our tickets and refund the money.

vp.sureshwaran

from Chennai, Tamil Nadu

TRANSACTION ID : [protected]

PNR NO : [protected]

NAME : VP. SURESHWARAN

AGE : 55

DATE OF JOURNEY : 16/5/2009

FROM : BANGALORE CY JN (SBC)

TO : CHENNAI (MAS)

TRAIN NO : 2608

TRAIN NAME : LALBAGH EXP

CLASS : 2S

KINDLY CANCEL THIS TICKET as the passenger has not travelled

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It is to highlight and disclose the mater of negligencies from the Indian Railway Catering &Tourism Corporation Ltd for delivering the ticket with in the due period of 48 hours. On line booking, the payment is being made same time but for the ticket the Customer has to wait eagerly for the at least four to three days why? Also the the cancelled ticket money is never be refunded why? This are I have experienced during my past online ticket booking.

Aug 13, 2020

Complaint marked as Resolved

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

View replies

borudeb

from Hyderabad, Telangana

Aug 1, 2011

Indian Railway Catering &Tourism Corporation Ltd — Non-delivery of paid for ticket

I attempted to book two AC 2nd class tkts from SBC to NJP for 21 Sept 2011 through IRCTC online eticket and completed my payment as shown in my Account Summary of SBIonline (www.onlinesbi.com) account of 1 Aug 2011.

Perhaps due to poor internet service speed no ticket was delivered online to me. I checked IRCTC > My Transactions>Booked History but NO BOOKING was shown though the PAYMENT to SBI had been COMPLETED.

Next day 2 Aug 2011, I booked again and this transaction showed confirmed completion and my tkt was received through email.

Conclusion: I have been charged twice for the tkts so IRCTC owes me Rs 2433/- which they should refund to my SBI Online account promptly.

B Narayan Deb ([protected]@gmail.com)

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Yesterday afternoon I tried booking a ticket via irctc.co.in
Payment was made thru SBI online site but after the payment was made, the irctc site immediately went down and didnt come up till yesterday evening
I tried calling up all the numbers given in irctc.co.in and also mailed multiple times to [protected]@irctc.co.in but havent received any response till now

Can somebody out there help
My number is [protected]
Rony

Aug 13, 2020

Complaint marked as Resolved

View replies

Mukesh Punamiya

from Mumbai, Maharashtra

IRCTC.co.in — Booking of non running train ticket and deducting service charge on cancellation (no service provided)

This is Mukesh Punamiya from Mumbai
I have booked ticket on 15/06/2008, PNR number [protected] for H Nizamuddin (NZM) from Mumbai Central (BCT) in Train No: 2953, Name: AUG KR RAJ EXP. for person named Pratyush Rastogi and Subrat Rastogi.
Sir on 16/06/2008 when we reached to Mumbai central station to catch the same train it was brought to our notice that train is not running i.e. cancled and is cancled from last 20 days. We asked them if it is not running on particular date hou can you book ticket for the same. They said call to IRCTC and ask for same. I tried for around one hour but i was unable to reach you as your call was continuously busy.

Sir this Incident have caused us a huge loss as we where moving to Delhi for some very important work and this business loss will make us suffer a loss
So the other option is due to your inproper system we have to move from Flight to Delhi

and so i will look for compecation for the same.

when your train is not running on a particular root how can you book ticket. and Inform for same at last movement

Lekh B. katre

from Noida, Uttar Pradesh

its is my first complaint to you.
I booked a tatkal i-Ticket on 22 july 08 for maharastra express. on dated 25 july 08 . But still it not reached to my given address.
please take the action .
my no. is [protected]

shankerlal H khanchandani

from Mumbai, Maharashtra

i have booked one ticket for abu road from mumbai to travel on train No.1993 Garib rath exp. for 19th oct 2008 paid through ITZ cash card on 19th sept 2008 but not recieved ticket print as showed expire time out

shankerlal H khanchandani

from Mumbai, Maharashtra

have booked one ticket for abu road from mumbai in the name of shankerlal H Khanchandani to travel on train No.1993 Garib rath exp. for 19th oct 2008 paid through ITZ cash card on 19th sept 2008 but not recieved ticket print as showed expire time out.Please take the action.
my mob no.[protected]

mayur gupta

from Chennai, Tamil Nadu

its first time while booking E-ticket after pament my network is gone lost and i don't get the ticket and my money is alsow deducted from my HDFC acount .

so' plz return it in my account

basant jain

from Jammu, Jammu and Kashmir

on 1-oct-08 I tried booking a ticket(chennai to new delhi) via irctc.co.in
Payment was made thru hdfc credit card but after the payment was made, the irctc site immediately went down and didnt come up till yesterday evening
I tried calling up all the numbers given in irctc.co.in and also mailed multiple times to [protected]@irctc.co.in but havent received any response till now

hdfc credit card no.[protected]
hdfc transaction i.d 046727

Can somebody out there help
My number is [protected]

RAGHAV AWASTHI

from Gurgaon, Haryana

Yesterday 15th oct I tried booking for HARIDWAR to travel on
2055 DDN Jansatabdi Exp. paid through ITZcash card Rs 475.02
But not recived ticket print as showed Server fail.
Please take the action.
My Phone No. 26876813, 26876814

viswanathan v v

from Bengaluru, Karnataka

I have tried to book tickets from chennai to coimbatore for two senior women passengers. Though the availability position in 2 trains are given as 44 berths and 122 beerths(3A/c), and since the passengers were 68 years and 73 years age, I had given preference of lower berths. Alas, after making the payment, the booking gets failed since the request for berths could not be acceeded. I wonder how, when there are 122 berths, it could not find 2 lower berths for senior women citizens. It failed 3 times. I suggest that the non availability regarding the particluar choice be given before payment itself. Please check up the system, why it is not alloting lower berths, even when there 122 berths vacant. All these cannot be upper of middle berths. Further, in the case of 44 vacant berths, when I give the choice as lower, it has allotted upper and side upper berths. How can aged ladies travel by these berths . Please reply

ashok sk

from Ongole, Andhra Pradesh

what question he asked is 100% correct. What is the reply from the consent department sir...

Oswald D Souza

from Mumbai, Maharashtra

Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2619 Train Name MATSYAGANDHA EX
From Station (LTT) To Station (MAQ)
Date Of Journey 01-Jan-2009 Class 2A
Boarding (LTT) Resv Upto (MAQ)
Date Of Booking 23-Oct-2008 Total Fare Rs 1855.00

Payment Not Received From Bank

I have received SMS from ICICI bank that the money has been debited to my A/C. I have also checked on line and there is an entry whereby Rs.1855 has been debited to my A/c . However the transactioon could not be processedc and I have not received the tickets. Kinddy help. What is process to get my tickets for 1/1/09.
Oswald D' Souza.
Mob. No.[protected]
Email: [protected]@gmail.com

Oswald D Souza

from Mumbai, Maharashtra

Dear Mr. D'souza,
We confirm Rs.1, 855.00 has been successfully debited from your account for IRCTC transaction.

Since, the PNR number is not generated and ticket is not booked the amount will be reversed within 4 working days in your account.

We regret the inconvenience caused.

This is reply i received from ICICI Bank.

Your Failed transaction site shows the payment from bank not received. who is right and who is wrong? How can I get my ticket ? Can somebody help???
Oswald D' Souza.
Trans. ID: [protected]

Hemant Kumar

from Delhi, Delhi

I have booked a ticket through i-banking on 19/10/08 from New delhi to Lucknow by Swarn Shatabdi train No 2004 its PNR NO-[protected], but due to some mistake in address I could not recevied the ticket yet.It is requested that kindly send the ticket to my address JA/29 A LIG Flat Hari Enclave HariNagar Near Swarg Ashram Mandir, NewDelhi 110064 befor 30/10/08 as my journey start on 1/11/08 with my family, I have two small kid also during jorney, so please take action as early as possible

E. SURYAPRAKASAM

from Chennai, Tamil Nadu

E Ticket — E Ticket not recd. Payment made

Dear Sir,
SuB; e- tICKET NOT RECD.
PAYMENT DETAILS: Thru HDFC Ref[protected] & Indian Railways ref [protected]
Detail of Journey: 09.12.2008 by Brindavan Exp.
Passenger: E SURYAPRAKASAM M 50, V PUVANESWARI F 45, S SRI VIGNESH M 20.
Class: Second class sitting
ID: Indian driving licence R/TN/04X/005033/2007

Kindly help and send the E ticket by mail

Raju P

from Chennai, Tamil Nadu

IRCTC — Online Payment made but no ticket received.

irctc.co.in Complaints - Online Payment made but no ticket received

Online Payment made but no ticket received
Today morning I tried booking a ticket via irctc.co.in
Payment was made thru ICICI Bank online site but after the payment was made, the irctc site immediately went down and didnt get any details till now.
I tried calling up the Chennai number given in irctc.co.in and also mailed to [protected]@irctc.co.in but havent received any response till now.

s harish

from Bengaluru, Karnataka

I have tried to Book one ticket from Bangalore to Hyderbad My itz account has been debited a sum of Rs509, but i have not received the ticket the page shows canot open Then did not find them in the booked menu also

s harish

from Bengaluru, Karnataka

s harish

from Bengaluru, Karnataka

R C SHAH

from Mumbai, Maharashtra

Dear Sir,
I booked a ticket for self on[protected] for journey from Meghnagar to Mumbai by 2904 Golden Tample Mail. It is understood that train stop of 2904 at Meghnagar has been cancellrd from[protected]. Let me know why the ticket was issued and when issued, how the stopage is cancelled. I should get full refund including service charge.Please reply immediately. Thanks

Patel Dhruvkumar

from Mumbai, Maharashtra

Hi,
I booked a ticket for self on[protected] for journey for the date of[protected] from Vadodara to Mumbai by 9012 Gujarat Express. My HDFC account has been debited a sum of Rs.413 [Rs.402 + Service TAX of 11 Rs], but i have not received the TICKET and My PNR no. Also, after DEBITING, i waited for a long period but the following page did not open.

I also tried checking MY BOOKED TICKET, but it doesn't show any HISTORY and also asks for the PNR.
My Account transaction was debited as [protected]-INDIAN RAILWAY Transaction ID from HDFC account.
My cellphone no. is [protected]. Kindly send me my E-ticket n also PNR details on my following Email address --- [protected]@yahoo.co.in

Robert Jacob

from Pune, Maharashtra

Sir,
I have booked tickets through IRCTC yesterday (30/12/2008) Amount has been debited but the ticket has not delivered. Kindly help me in this regard.
My Name is Robert Jacob
My Mobile NO [protected]

S.Kulothungan

from Kottayam, Kerala

Hi,
I booked a ticket for self on[protected] for journey for the date of[protected] from Chennai Egmore to Sivakasi by 2661 Pothigai Express. My ICICI account has been debited a sum of Rs.704, but i have not received the TICKET and My PNR no. Also, after DEBITING, i waited for a long period but the following page did not open.

I also tried checking MY BOOKED TICKET, but it doesn't show any HISTORY and also asks for the PNR.
My Account transaction was debited as [protected]-INDIAN RAILWAY Transaction ID from ICICI account.
My cellphone no. is [protected]. Kindly send me my E-ticket n also PNR details on my following Email address --- [protected]@yahoo.com

S.Kulothungan

from Kottayam, Kerala

Sir,

I booked a ticket for self on[protected] for journey for the date of[protected] from Chennai Egmore to Sivakasi by 2661 Pothigai Express. My ICICI account has been debited a sum of Rs.704, but i have not received the TICKET and My PNR no. Also, after DEBITING, i waited for a long period but the following page did not open.

I also tried checking MY BOOKED TICKET, but it doesn't show any HISTORY and also asks for the PNR.
My Account transaction was debited as [protected]-INDIAN RAILWAY Transaction ID from ICICI account.
My cellphone no. is [protected]. Kindly send me my E-ticket n also PNR details on my following Email address --- [protected]@yahoo.com

Regards,
S.Kulothungan

Renu Mahindrakar

from Mumbai, Maharashtra

IRCTC.co.in — money not refunded and poor consumer care service

Sir,

My PNR Details:
[protected]

My train got derouted so it did not go via Allahabad.I filed a TDR and told to irctc the same.They said that money will be refunded within a period of 90 days.But still no action has been taken.

Kindly, check it out on your end and get my money refunded as soon as possible.

Kindly, do the needful.

N Jagannadha Rao

from Bhubaneshwar, Odisha

Booked tickets in the ID of sravya_94. Due to forgetting of password could not retrieve the following tickets. Transfer of fund through e-banking of SBI is mentioned below. Kindly retrieve the booked tickets.
Also the mail ID given in the registration was mistake. I had registered the e-mail ID as [protected]@yahoo.co.in instead of [protected]@yahoo.co.in.
The details are:
1. [protected] IG 05424786 Rs 735.00
2. [protected] IG 05424672 Rs 735.00
3. [protected] IG 05424580 Rs 901.00

N Jagannadha Rao

from Bhubaneshwar, Odisha

fredric arun sathiaseelan

from Avinashi, Tamil Nadu

I HAD BOOKED 3 TICKETS THRO THE NET. AFTER SUBMITTING THE PAYMENT THE SCREEN DOESNT SHOW THE TICKET.KINDLY LET ME KNOW THE REASON HOW TO RETREIV THE TICKETS.

NIKIT SHAH

from Mumbai, Maharashtra

i have book the ticket but i could not received the ticket and id no is [protected] so plz send me the mail on my mail address.

MR. H. M PATEL

from Pune, Maharashtra

on dated 14th feb afternoon I tried booking a ticket via irctc.co.in
Payment was made thru SBI online site but after the payment was made, the irctc site immediately went down and didnt come up till yesterday evening
my mob no is [protected].

booking details
H. M.PATEL
AGE-50
PALGHAR(MAHARASTRA) - AHMEDABAD RANAKAPUR EXP. 1ST A/C

rdppillai

from Palghat, Kerala

Sir,
booked history is not being shown in the personal travel plans web page for the purpose of cancellation or reprint the ERS. pleae rectify the web page .

G.SRIDHAR

from Pune, Maharashtra

Just now i tried booking a ticket via irctc.co.in payment was made through HDFC visa card online but after the paymnet made, the irctc site immediately went down and didnt come up till now

please help me

Sridhar / [protected]

sridhar ss

from Tellicherry, Kerala

I have booked tickets thro irctc on6-3-09 to howrah. unfortunately my ticket was not booked due to unknown reason but i am debited from my credit card for 5629/- while i contacted they assured to credit the amount in 3 days but not done it is disappointing me. I am planning to prceed to consumer redresssal if no justified action is taken by irctc in next 24 hrs of time.

Kunj Bihari Bhama

from Bareilly, Uttar Pradesh

I was coming from Howrah to New Delhi in Train no. 2305 Kolkata Rajdhani Express.During the time of lunch why u have less the quantity of food that was given earlier.Before dinner u usually give soup to us but now why u have stop giving soup.In the Dinner your quantity food is also less like:Rice, chapati, cutlate.etc what is the reason behind this service.

H L SONGRA

from Korba, Chhattisgarh

on 19/03/2009 I booked 1 ticket for 2persons(Bhopal to Jaipur) with transaction ID-[protected] & PNR -[protected] while making payment my SBI A/c No. [protected] debited twice by Rs. 2157/- through my ATM Card No. 3028. Please refund my amount Rs. 2157/- by credit to my above a/c.My mobile no. is [protected]
H.L, SONGRA

Gautam Sinha

from Kolkata, West Bengal

I have booked ticket on 20.03.2009 for journey from Newjalpaiguri to Sealdah in the train 2344Dn. payment made through ITZ cash card and its act.shows the amount is debited toward IRCTC but no ticket is issued. I want my amount back immediately. Please help, my cell No. is [protected].

vasudev soneja

from Ujjain, Madhya Pradesh

i booked e-ticket for kacheguda to yeshwantpur (train no.7603)for 8 april, transaction was aborted, but my account debited. i have booked ticket again. kindly arrange for immediate refund of rs.502/-

rakesh khajanchi

from Mumbai, Maharashtra

I have booked tickets through IRCTC yesterday (26/03/2009) Amount has been debited but the ticket has not delivered. Kindly help me in this regard.
My Name is Rakesh khajanchi
My Mobile No [protected]

train name gitanjali 2859
3 tr AC Journy date 3rd may 2009
(3 ticket)
rakesh khajanchi
dipti khajanchi
anuj khajanchi

deepak m pillay

from Chennai, Tamil Nadu

i have booked an e-ticket but i have forgotten my user id and password how can i cancell the ticket?

jai

from Mumbai, Maharashtra

IRCTC — Inconvinience.

Hi.
I stay in vithalwadi.From past six months I have learnt that the tools or services at vithalwadi station is going down the line everyday.I have following complaints for the same:-
1.There was a wall constructed next to the footover bridge to avoid track crossing but now it is broken and again people are overlooking the law and use that path to tresspass.
2.The indicators at the station is not working for the past six months, it doesn't diplay the required information properly.
3.Recently there was a reconstruction carried out to strengthen the bridge but the material used was not good because of which the bridge is breaking down gradually.I believe the construction was carried out twice for the same reason within 3 months.

Kindly look into this matter at the earliest.

Thanking you with anticipation.

Regards,

Jai.

nk sharma

from Chandigarh, Chandigarh

sir i have forgotten password so it was reseted by remembering answer but due to wrong e mail addresh entry in resisterd profile i could not recive new password now corrected e mail addresh is [[protected]@npcil.co.in ] so please new password made available on the same

Madhavan Kutty

from Baloda Bazar, Chhattisgarh

I had cancelled 4 tickets covering PNR No. [protected] & Transaction ID [protected] on 23.10.2008.But I have not yet received the net refund amount of Rs. 1748.00 (Receipt No. 339197) till date in spite of repeated reminders to [protected]@irctc.co.in.

pl arrange for immediate refund.

Madhavan Kutty

VIJOY S BOTHRA

from Bengaluru, Karnataka

I have booked two tickets by Train no.2864/YPR HOWRAH EXP. From Krishnarajpuram to Howrah for 3A class (1) PNR No.[protected] for[protected] and the freight charged was Rs.1007/- distace 1940 kms.(2)PNR No.[protected] for[protected] and the freight charged was Rs.989/-.for the same distance. I am a Senior Citizen. On checking for freight on line, I found it to be Rs.989/- only. Both the tickets were booked on-line by my son.I do not understand, how the freight was charged extra Rs.18/- for travel dated[protected] and how will I get refund of this extra charged amount?

lokesh gupta

from Bhopal, Madhya Pradesh

MY PNR No.[protected] date of Journy 15.03.2009 from JAIPUR TO BHOPAL
TRAIN NO& NAME 2968/ JP MADRAS EXPRE we had paid Rs. 1134/- by my Credit card for E-Ticket Payment but my E-Ticket was not confomed.

We have not Refund of waitlisted E Ticket as on date 18.04.09
Please refund of Rs.1134/- in my ICICI Bank Credit card No [protected] in Name L.Gupta

TonyGeorge

from Bengaluru, Karnataka

you should check the refund status in ur irctc login...they have the failed payment request.Then you can know the status.It will take 4 days to get your money refunded to your account.If it didnt.You can quote the transaction number and contact the bank right away.

david doraiappa

from Kottayam, Kerala

on 24 apr 09 i booked an e ticket from coimbatore to chennai central .i did my payment through syndicate bank credit card and i got a number[protected] but my ticket has not come to my e mail id and iam unable to take a print out. please tell me what should i do

souravready

from Delhi, Delhi

I booked a ticket on 2/5/09 for the date of journy of 4/5/09. My SBI account has been debited a sum of Rs.575 but i have not recived the ticket and PNR no.
My transaction id is [protected]. My cellphone no is [protected] / [protected]

p. v. k. subramanyam

from Visakhapatnam, Andhra Pradesh

sir i booked irctc online ticket on[protected] but my booking is cancelleed but amount is debited by my sbi account so plz kindly return my amount as early as possible.details ticket from visakhapatnam to secundrabad jn for the train of vsp to sec undrabad summer special name raju age 23
. the amount is debite Rs 285+servicetax 10 /-total 295/- so plz return my amount as early as possible
with regards
p.v.k.subramanyam

bala gangadhar tilak

from Alampur, Telangana

I BOOKED ONE TICKET IN THE NAME OF S.GANGADHAR ON 25.5.09. DUE TO DOMESTIC REASON HE IS NOT TRAVELLING .KINDLY CANCELL IT AND REFUND THE AMOUNT PLEASE. DETAILS...
PNR No [protected] .vskp to nzm. CONFORM/S6/40/SU

Gaurav Goel

from Lalgudi, Tamil Nadu

hi sir,

Today, May 24 2009 i did book a ticket from tiruchirappalli to new-delhi for samark karanti from the irctc online service. my transaction failed between this. money has reduced from my account but i did not get ticket. in my life first time i did online booking. at my irctc account it is showning Payment not received from bank.

Pnr Number 0 Transaction ID [protected]
Train No 2651 Train Name SAMPARK KRANTI
From Station (TPJ) To Station (NZM)
Date Of Journey 16-Jun-2009
Class SL
Boarding (TPJ)
Resv Upto (NZM)
Date Of Booking 24-May-2009 Total Fare Rs 536.00

This all the information is showing in transaction failed option.

Seriously, i am saying that if nothing irctc will do i am going to court to case on the irctc web site. this is my promise you all irctc owner will go to gail.

if you do not want this return my money.

shiv dhar dubey

from Surat, Gujarat

money refund

navin prakash

from Mumbai, Maharashtra

i am login to my irctc account with my correct i.d. and password, still my account is not working and is prompting that i.d. and password is wrong, i have booked an e-ticket for journey from patna to new delhi by vikramshila on 19.06.09 and i have to take the print out of my e-ticket i have my transaction i.d. and pnr with me

Awanish Kumar mishra

from Mumbai, Maharashtra

Name:-Awanish Kumar Mishra
Manager(Mines)
Sesa Goa Ltd., P.O.-Barbil
Dist.:-Keonjhar, 758035(orissA)

Ticket not booked but amount transferred from my SBI debit A/C.
pl.transfer the amount.
Contact No.[protected]
train No.2141
Journey details:-
jabalpur to patna
date of journey:-17.06.09
Ticket booked:-08.06.09

FAILED PAYMENT REFUND STATUS
S No. Transaction ID Pay Status Reservation Status Total Amount Bank
1 [protected] Settlement Requested Not Booked Rs 799 SBI Debit

Pl.do the needful help.

Copyright © 2009 - www.irctc.co.in. All Rights Reserved
Site best viewed in IE 6.0 and above

seelam vijaya sekhar

from Hyderabad, Telangana

IRCTC — payment made through icici credit card but not received tickets

sir, i used my icici credit card on 2-7-2009 to book rail tickets kachiguda-yaswanthapur train no 7603. i made the transactions on online system. the payment amoung 1958 rupees was made through credit card. the amount was deducted from my credit card. but i could not get tickets through internet. please reversed the amount deducted from my credit card to my credit card no. [protected]. pl kindly do the needful. at least respond to my message. irctc had given this service number [protected]

Mousumi Banerjee

from Darjiling, West Bengal

Sir,

I booked a e-tickets on 10.07.2009 for journey by Rajdhani express on 23.09.1009. My SBI account has been debited a sum of rs.4935.00 but I have not received any pnr no. or tickets.

My account transaction was dedited to refno.[protected]IG08923907 transfer to [protected].

My cell phone no is [protected] . Kindly help me. Plz send mail to my mail address.

MOUSUMI.

A.S.Sundar

from Delhi, Delhi

I Have booked 3rd ac ticket from erode to chennai by yercaud exp on 24th July 09.While booking there was error in the system.However Rs.985/- has been debited into my account.I have nto recd any mail from IRCTC in this regard.Please do the needful

vijyeta saini

from Jaisalmer, Rajasthan

i booked my online ticket through irctc but after payment i don't get any ticket.and around 2300 rs. deducted from my SBI account.so plz send me the mail regarding this complaint

mohd ayoub

from Hyderabad, Telangana

i have book the ticket but i could not received the ticket my ticket PNR no is [protected] plz send sms on my mobile no is [protected]

VIMALA M

from Bengaluru, Karnataka

Today morning (29.07.2009) I had made on-line e-ticket booking from Mysore to Chennai by Shatabdhi. Payment was made through SBI online but after the payment was made the session expired and I could not get e-ticket. Subsequently, I made another booking to the same place and payment made through SBI on-line and I got the e-ticket (PNR No.[protected]). The payment of Rs.725/- was debited twice from my SBI SB A/c No. [protected]. You are therefore requested to treat the first transaction as closed and refund the amount to my SB A/c. Thanks - vimala m. Ph. No. [protected]/[protected].

B.K.Chaitanya

from Vijayawada, Andhra Pradesh

Today afternoon I tried booking a ticket via irctc.co.in
Payment was made thru SBI atm cum debit card but after the payment was made, the irctc site immediately went down n I didn't get any pnr or any other number generated, but my money was deducted . Have booked 2 tickets for 1st sep, 2009 for falukhnama frm VZM to BZA
I tried calling up all the numbers given in irctc.co.in but havent received any response till now.Can u help me confirm the tickets please.
-- B.K.Chaitanya
[protected]
[protected]@yahoo.co.in

Ashraf khan

from Pune, Maharashtra

i am show the movie on sunday 11:00 PM
i book my movie ticket make payment itz cash card

Ram Karan Yadav

Online Payment made but no ticket received
Yesterday afternoon[protected] I tried booking a ticket via irctc.co.in
Payment was made thru SBI online site but after the payment was made, the irctc site immediately went down and didnt come up till yesterday evening
I tried calling up all the numbers given in irctc.co.in and also mailed multiple times to [protected]@irctc.co.in but havent received any response till now

Can somebody out there help
My number is[protected]
irctc id rmkrnydv
email id [protected]@rediffmail-com
fm JUC to NDLS j date 03-10-09

Nirmal.k

from Chennai, Tamil Nadu

dear sir / mdm,
yesterday i booked e- ticket towards chennai to bangalore but still not get ticket print out so pls forword ticket photo copy 2 my mail id. my pnr no..[protected], tr.id...[protected]...
my mail.id [protected]@yahoo.co.in...user id.nirmalji86...pwd...[protected]..my travel time1.20pm so pls do the needful...thankyou

JAYDIP NATH

from Mumbai, Maharashtra

R/sir,

I booked a ticket on 16.09 2009 for journey for the date of[protected] from Dhanbad to Samastipur by 5027 Mourya Express. My HDFC account has been debited a sum of Rs. 360 [Rs.349 + Service TAX of 11 Rs], but i have not received the TICKET and My PNR no. Also, after DEBITING, i waited for a long period but the following page did not open.

I also tried checking MY BOOKED TICKET, but it doesn't show any HISTORY and also asks for the PNR.
My Account transaction was debited as[protected] Transaction ID from HDFC account.
My cellphone no. is [protected]. My email ID is [protected]@gmail.com

Kindly look into matter positively.

Thanking you,

JAYDIP NATH

sumitmadri

from Chennai, Tamil Nadu

ihave booked ticket from patna jn to lucknow through irctc. The amount has been debited from my account but not received any information about my ticket. I have no information about my ticket pnr no or other information. so please help me.
my mbl no. [protected]

sumitmadri

from Chennai, Tamil Nadu

I have booked a ticket through i-banking on 17.09.09 from patna to Lucknow by shramjeevi express (2391).My Axis Bank Ltd account has been debited a sum of Rs.1974, but i have not received any information, I also tried checking MY BOOKED TICKET, but it doesn't show any HISTORY and also asks for the PNR.So please infomed me about my ticket it eithe booked or not.
My mbl no. is [protected]
Email: [protected]@rediffmail.com

KALPNA SHARMA

from Kolkata, West Bengal

sir
this is a different case i dont know wheather u will consider it or not? I had 2 go 2 jalgoan wr my sis had expired.I booked tickets delhi to bang (for jalgoan )on 18th sep by karnataka exp & a return ticket from bhusawal to delhi by sachkhand exp.on 20th sep DUE 2 TRAFFIC JAM ON NOIDA TOLL BRIDGE FOR 3 HRS I COULD NOT REACH STATION ON TIME & TRAIN LEFT STATION ON TIMEthis week i had 2 go again if i could get back my money. i ll be very thankful i[censored] could consider my case.
pnr no.[protected]
pnr no. [protected]

thanking u
kalpna sharma

shivam sahu

from Delhi, Delhi

Personal — not getting the ticket printout

hello,
i booked a ticket last night and made payment but still i m not getting the ticket printout while the transaction history in bank account shows that payment was made then why i m not getting my ticket printed.where can i get ma ticket.all history of booked tickets showing nothing.so where can i get ma ticket

Mohd Shahabuddin

from Jhansi, Uttar Pradesh

IRCTC Ltd — Debit My A/c

Sir

I am a e tickets agents thru IRCTC On date 24 sep 09 My a/c deducted Rs 300, Rs 183, Rs. 366 its dispalay refunded amt but instead of credit this is Debit.

So it is a loss of my a/c.

Its is debit wihout any prior information.

Thanks

Md Shahabuddin

csnmurty

from Mumbai, Maharashtra

i have booked ticket from pune jn to bhubaneswar bbs on dated 14.10.09 through my sbi debit card on 4 persons in AC 3 on 24th sept 09 and found deducted from my account as mentioned, but i have not received or viewed on my pc about the details of the same. kindly let me know the position of the same and make suitable guidance in this regard.

priyanka varma

from Raipur, Chhattisgarh

plzz... help me out my online payment has been done thrice a time from my account in tatkal reservation on 28-sept-09...but no ticket has been recieved... plzzz help me out.. can you plzzz return my money in my account...

TAPASH HALDER

from Mumbai, Maharashtra

Dear sir,
I booked a e-tickets on 02.10.2009 for journey by yesvantpur express on 20.10.1009. My SBI account has been debited a sum of rs.1041.00 but I have not received any pnr no. or tickets. right now i dont wanna ticket because i have managed it anotherway.

my accounts details is-
asim howlader
acc. no.[protected]

My account transaction was dedited to refno.[protected], though i tried another 2 times where you given me the ref. no as follows--[protected] and [protected]

My cell phone no is [protected] . Kindly help me by reback my debit & Plz send mail in details to my mail address in urgently.
thankin you

tapash halder

Ashok Kumar

from Ujjain, Madhya Pradesh

I have reserved my ticket from gwalior to New delhi by 2001Shatabdi Exp for 06 october 09 and the PNR No. is[protected] but payment deducted from my a/c three time instead of one timeon 03/10/09.

kindly refund the amount Rs. 530+530+10+10 Total Rs.1080/-

jhrizvi

from Lucknow, Uttar Pradesh

I made reservation through on line e-ticketing from indore JN BG (INDB) to Dehradun ( DDN) for four persons named on date 1.11.09in the train no. 4317 IND DDN Express
1. Kausar Rizvi age 47 years, female, seat requested lower
2. Musarrat age 49 years, female, seat requested lower
3. Ali saif age 11 years, male, seat requested middle
4. Rida batool age 09 years, female, seat requested middle
& amount Rs. 1167/= debited from my SBI a/c, but i coiuld not get pnr no. & could not take out
print out

skhadharbasha

from Delhi, Delhi

I WAS BOOKED MY TRAIN TICKET THRO IRCTC, PAYMENT DONE BUT TICKET WAS NOT RECEIVED BY ME .SO I REQUEST YOU SIR KINDLY SEND MY TICKET TO MY E MAIL ID.TRAIN NO;2926.PNR NO;[protected], PASCHIM EXPRESS, DATE OF JOURNEY;[protected].IFORGOT MY TRANSACTION ID
ALSO.

M.L.Batra

from Karnal, Haryana

Sir,

I booked tickets vide following Transection I.D. Payment was made through SBI on line & after the payment debited from my account the site went down & my following tickets could not be booked.

1. Transection I.D. No. [protected]
2. Transection I.D.No. [protected]

you are, therefore, requested to look into the matter & arrange to refund the amount immediately.

Thanking you,

MLBATRA
30.10.2009

J SAUJANYA

from Noida, Uttar Pradesh

i have booked one ticket for chandrapur from warangal in the name of jutur saujanya to travel in train RAPTISAGAR EXPRESS paid through SBI CUM DEBIT CARD on 31st october 2009 but not recieved ticket print as showed expired time out. please take action

sonuverma1234

from Bhubaneshwar, Odisha

is anyone listening or we are wasting our time and power on this blog

muthukrishnan r

from Colachel, Tamil Nadu

I have pay Rs 173.00 by using my credit card NO[protected]. But I did not get my ticket. This massage only show REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ So please send ticket to my email.

UMESH KUMAR SOBTI

from Karad, Maharashtra

IRCTC — online payment made-no ticket booked

on 10.11.2009, I have booked the following tickets for which online payment has been debited to my account but seats were not booked, as such, I request you to refund the amount in the same account.
Transaction nos: [protected]-Status not booked-Amount:734-Union Bank ePay/IRCTC/942662
Transaction nos: [protected]-Status not booked-Amount:1687-Union Bank ePay/IRCTC/942598
Transaction nos: [protected]-Status not booked-Amount:1687-Union Bank ePay/IRCTC/942572

Please note the said payments are already made to the IRCTC, KINDLY REFUND IT IMMEDIATELY.
Thanking you, UK SOBTI

Harpal Singh

from Jammu, Jammu and Kashmir

Hi,
I booked i ticket for self on[protected] for journey for the date of[protected] from Jammu to New delhi by 2426 RAJDHANI . My SBI ATM account has been debited a sum of Rs.875, but i have not received the TICKET and My PNR no. Transaction ID [protected] PNR No [protected] without stutest, Please send me the states or confirming the tickets. Also, after DEBITING, i waited for a long period but the following page did not open.

My cellphone no. is [protected]. Kindly send me my E-ticket or i ticket also PNR details is mention above following Email address --- [protected]@rediffmail.com,
Your early action in this regards will be highly appreciated/
Thanks,
HarPal Singh from Jammu

santosh

from Noida, Uttar Pradesh

SEO company a Webdhoom:SEO India SEO Company India SEO Services India Search Engine Marketing India Search Engine Optimization(SEO)from an Online Internet marketing company approble SEO services SEO Expert India.

http://www.webdhoom.com/seo-search-engine-optimization/search-engine-optimizatio...⇄

MANISH KUMAR

from Barh, Bihar

I BOOKED A TICKET FOR SELF ON 16/11/09 FOR JOURNERY FOR ANY TIME .

kiran.g

from Nellore, Andhra Pradesh

IRCTC — payment made but ticket not booked

I was tried to Book a ticket on 11-12-09 from hyderabad to chennai through irctc for the train CHARMINAR EXPRESS,
Money was deducted from My Sbi Account,but ticket was not booked.kindly resolve my compliant.

rahul amritraj

from Shimoga, Karnataka

irctc, after payment no ticket recived — irctc,no refund money

Dear sir
After booked ticket 1.[protected] asansol to patna)tow ticket
And 2.[protected]patna to lucknow) one ticket. ,Payment will be done both ticket my account But no ticket Recived .Please help

Rahul amritraj
Rastriya Sanskrit sansathan
Lucknow Parisar,Gomati Nagar
Hostel RN-48; [protected]
[protected]@gmail.com

S.A.G.RAJU

from Bengaluru, Karnataka

Dear Sir,

I am unable to access my IRCTC on line through my existing id & password. I think there is a problem which has to be rectified. So, I request u to clear my complaint at the earliest and facilitate me to access my Id .

thank u
S.A.G Raju

sudhakar

from Bhubaneshwar, Odisha

IRCTC — ticket not generated but cash debit in my account

ticket not genareted but cash debit in my account, solve this problem as early as possible

amit kumar singh

from Mumbai, Maharashtra

dear sir,
i booked a ticket today. payment was delivered but i didnt recieved any ticket. i[censored] have any solution pls contact me through my e-mail i.d.

Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2226 Train Name KAIFIYAT EXP
From Station (DLI) To Station (AY)
Date Of Journey 11-Feb-2010 Class SL
Boarding (DLI) Resv Upto (AY)
Date Of Booking 04-Feb-2010 Total Fare Rs 289.00

Payment Not Received From Bank

regards
amit singh

jitendra pachori

from Savantvadi, Maharashtra

Hi IRCTC

Abhinav G

from Durgapur, West Bengal

i booked a ticket from Howrah to Chennai in train number 2839(tatkal quota) on 26th feb, 2010 (irctc.co.in)
The payment was made thro' onlinesbi.com.I got the intimation from the bank that the payment had been made but i wasn't redirected to the irctc.co.in site.i haven't yet received the ticket.Please do the needful.

M PRABHAKARAN

from Bengaluru, Karnataka

Yesterday afternoon I booked a ticket via irctc.co.in
Payment was made thru SBI Debit Card but after the payment was made, the irctc site immediately went down . An amount of Rs.585/- debited from my SB account . But Rly ticket not received.

Booking details are
M PRABHAKARAN, 56 Years, date of journey[protected], Maveli Express from Kannur to Trivandrum.
Now I want to cancel the ticket and credit the amount to my account

NIMESH R MODY

from Jaipur, Rajasthan

06-03-10

I have booked Ticket whose PNR No.is [protected], but the same is not showing in the Booked History. As such please send me the copy of the Ticket on my E-Mail ID enable take print-out of the same.

Thanks & Best regards
Nimesh Mody

Jaswinder Singh

from Ottappalam, Kerala

Sir,
I have booked tickets through IRCTC today (21/03/2010) Amount has been debited but the ticket has not delivered. Kindly help me in this regard.
My Name is Jaswinder Singh
My Mobile NO [protected]

Ratan Youti Samal

from Hyderabad, Telangana

IRCTC.co.in — Ticket amount refund

refund amount not received against TDR filling after 605 days

TDR Details
Transaction Details
PNR Number [protected], Booked On [protected], Transaction ID [protected] Ticket Type - eticket
Class 3A, Internet Service Charge Rs 20.00
Date Of Journey 24/6/2008, Ticket Charge Rs 1564.00
Bank hdfcpg Total Rs 1584.00
Train No 2842 Railway Zone SER
From Station CHENNAI CENTRAL(MAS) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station HOWRAH JN(HWH) Quota Tatkal

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 RATAN SAMAL 23 Male B1 0038 Booked

Reason For TDR : On-Request
TDR Status : Forwarded To Railway
Reference No : 141208.0
TDR Zone : SER
TDR Filing Date : 15-Jul-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Online Payment made but no ticket received - Comment #1979734 - Image #0

Dr Ashok Kumar Singhal

from Nichlaul, Uttar Pradesh

IRCTC.co.in — Failed Refund for Cancelled E Ticket PNR No 2204478784

On 29.3.2010 I Cancelled E Ticket reservation of my Reserved Railway tickets with IRCTCs e-Ticketing Services for which I have not recieved the approved authorised refund amount till date. Details are given below:
1. Tansection ID: [protected] PNR No:[protected] Train No 2306/KOLKATA RJDHNI Date of Journy 23 April23010 From NDLS TO PNBE Amount Paid 4470.00 Approved Amount After Cancellation Rs 4290./-
2. Transection. ID: [protected] PNR No:[protected] Train No:2309/RJPB RAJDHANI Date of Journey 25 April 2010 From PATNA JN (PNBE) to NEW DELHI(NDLS) Amount Paid for Reservation was Rs 4345.00 for Adults 3.and for apvroved refund after cancellation is 4165/- Date Of Booking 28.March and for Cancellation of E Reservation Tickets was on 29.02.2010. Till date no refund has been recieved by my bank HDFC 21-c Faridabad. Kindly do the needfull. Dr Singhal.

drsabin

from Dharmavaram, Andhra Pradesh

On 30.03.2010, I have book one ticker for which payment has been debited to my account
SBI Transaction No.[protected]IG19292590 Transfer to [protected] SBI IRCTC collect
but the ticket has not been printed.
So, I further another ticket has been has been printed which Transaction ID is
[protected]IG 19293965 transfer to SBI IRCTC, Ticket PNR No.[protected].
(Passenger name of the ticket are Sabin Majumder, Jayanti Majumder, Susmita Majumder
& Srijak Majumder whose age Two years.
So, cancelled my first ticket, which was not printed & refund it immediately.
Thanking You, West Bengal, India.

BHAGMAT TUDU

from Patna, Bihar

IRCTC.co.in — non refund money of cancellation of train

Dear sir,

I had booked ticket through irctc.co.in on dated: 11.01.2010 for journey koraput to Bhubaneswar on date 24.01.2010. Due to some reason the train was cancelled. But the amount paid by me is not yet recieved. I had gone through enquiry of railway station but they advised me to make cancellation your ticket through internet. When i cancelled ticket it shows as expire of date. So till now i have not refund my money ( Rs 1296.00) for 5 tickets. The details ticket booking history is given below
Date of booking: 11.01.2010
Date of journey: 24.01.2010
Nos. of person : 5
PNR NO: [protected]
Trasaction Id : [protected]
journey detail : KORAPUT TO BHUBANESWAR

pragati mehta

from Nagpur, Maharashtra

Sir
On dtd 08/03/2010 i have mada a id of my friend on IRCTC and take a ticket through my Credit Card but due to some mistake we have forgot the id and password also, now we want to cancelle the ticket (PNR No. [protected] and transcution id is [protected] from Nagpur to Buxer j. dtd[protected] train no. 2792 PNBE SC EXP) due to some reason the journey has been cancelled
Now we want to cancle that ticket and refund amount
Kindly suggest me what is the best possible to refund my amount
Thanks

Pragati Mehta
[protected]

SUKHDEV SINGH

from Kovilpatti, Tamil Nadu

Dear Sir,

I tried to book a ticket for three on 13th April, 2010 using the online ticket booking system of Indian Railways. Before I could get the confirmation of the booking the session expired. I checked the booking status in my IRCTC account but there was no update there. my
Amount deducted rs-2465 but ticket not booked
please refund the amount.

Total Amount := 2465
Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 2446 Train Name UTTAR S KRANTI
From Station (UHP) To Station (NDLS)
Date Of Journey 14-Apr-2010 Class 3A
Boarding (UHP) Resv Upto (NDLS)
Date Of Booking 13-Apr-2010 Total Fare Rs 2465.00

SUKHDEV SINGH

from Kovilpatti, Tamil Nadu

mlgupta

from Ratlam, Madhya Pradesh

Irctc.co.in — payment made ticket not received

i booked my ticket vide transaction id [protected],my transition failed and ticked was not booked,till date refund of Rs.718+10 has not been received back .

sripatiji

from Srinagar, Jammu and Kashmir

IRCTC — Non-availability of online support

Dear on Duty,

This is to express my utter dissatisfaction towards the kind of service that IRCTC, our one of the Government Organizational body provides at any point of time, through out the year.

To be more precise, the online ticket-booking servers are seeming to be using ultra state-of-the arts technology ( ? ), which have been failing to provide even the IRCTC home page never before than 10mins.

Fortunately, if it shows up also, by the time a customer puts all the credentials and necessary info for booking a ticket, finally it ends up in showing an error saying the server request time is expired.

Therefore, I on behaft of the millions of customers,would like the respectful and responsible persons to give their sincere, genuine attention to this issue, which might not seems serious to them as it is to us.

As citizens of the country, we as a Goverment Organizatioonal Body shouldnt make a mockery or behave as if blindfolded to the truth, when the Goverment is claiming the country to be Super Power.

Thanks and Regards,

Common Man

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PNR-[protected] DLI MNQ[protected]Booking Status -S4/49 confirmed
Hello Sir/Madam,
I live in Gurgaon. I booked railway ticket from Delhi to Mainpuri online for us for the date of journey 27/2/2008 on 25/2/2008. The PNR No.[protected] is and Transaction ID is [protected]. The booking was on genral and the fare was Rs.161.00. The transaction is done by him self.At the time of Journey i have seen there is no coach S-4 for 63 passanger and when i go cncellation the massage given below-
PNR Status Details
PNR-Number [protected]
Train Number 4724 Train Name KALINDI EXPRESS
Date 27- Feb- 2008
From Station DLI To station MNQ
Reservation upto MNQ Boarding point DLI
Class SL No of passengers 1
Charting Status CHART PREPARED
(The chart was prepared for this ticket you can not cancel this ticket).
I do'nt belive but this is truth fo our indian railway.
Please look into the matter and charge on Railway.So that i can refund my money.
Please do let me know my further proceeding.

Aug 13, 2020

Complaint marked as Resolved

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To

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.

1. Please refer my e-mail dated 16 Dec 2007.

2. Your kind attention is drawn once again that while booking e-ticket through irctc,due to processing problems two tickets have been booked on same personal details, whearas journey was undertaken for TRANSACTION ID: [protected] on PNR NO:[protected] from PUNE to BELGAUM by TRAIN NO:1097 ,coach no:S4 , bearth no:12.

3. Your are requested to reimburse the charges for TRANSACTION ID:[protected] to my CITIBANK ACCOUNT. The details of tickets are given below.

S# transactionID PNR Number From To Date Of Journey BOOKED ON
1 [protected] [protected] PUNE BGM[protected] [protected]
2 [protected] [protected] PUNE BGM[protected] [protected]

4. This also points finger towards shortcoming of software of irctc which has generated two e-tickets against the same paticulars of one indivual. Indian Railway needs to make note of this.

5. IRCTC and Citibank are requested to refund the recovered amount .

THANKS
AK DUBEY

Aug 13, 2020

Complaint marked as Resolved

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mithun kumar

from Pune, Maharashtra

I have the same problem..but I dont know what to do now.

thanks....
mithun kumar

V.Vaithyanarayanan

from Chennai, Tamil Nadu

To

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.

1. Please refer my IRCTC ID: vaithya83

2. Your kind attention is drawn once again that while booking e-ticket through irctc, due to processing problems two tickets have been booked on same personal details, whearas journey was undertaken for TRANSACTION ID: [protected] on PNR NO:[protected] from CHENNAI EGMORE to RAMESWARAM by TRAIN NO:7613/RAMESWARAM EXP ., fare..416+10 (deduced twice from my account)

3. Your are requested to reimburse the charges for TRANSACTION ID:[protected] to my ICICI ACCOUNT. The details of tickets are given below.

4. This also points finger towards shortcoming of software of irctc which has generated two e-tickets against the same paticulars of one indivual. Indian Railway needs to make note of this.

5. IRCTC and ICICI are requested to refund the recovered amount .

THANKS
V.Vaithyanarayanan
IRCTC ID: vaithya83

Booked Tickets History

Pnr Number [protected] Transaction ID [protected]
Train No 7613 Train Name RAMESWARAM EXP
From Station CHENNAI EGMORE(MS) To Station RAMESWARAM(RMM)
Date 15/3/2008 Class SL
Boarding CHENNAI EGMORE(MS) Resv Upto RAMESWARAM(RMM)
Quota Tatkal Booked By

Ticket Details

S# Name Age Sex Berth Preference Senior Citizen
1 Vaithyanarayanan 24 Male Side_Lower

Payment Details
Payment Option ICICI
Ticket Charge Rs 416.00
Internet Service Charge Rs 10.00
Total Rs 426.00

Note: Please do the needful for refund my amount.

Naren

from Bengaluru, Karnataka

This is to the notice of southern railway department, that the
train charminar exp running from chennai to hyderabad & from
hyderabad to chennai always runs 3 to 4 hr late, resulting in
hytek travel for the passengers. This Friday (30/05/2008) charminar exp took at 7.03pm from Secunderabad and reached
chennai around 11.30am in the morning that almost 3& half hour late. Its schedule time of arrival in chennai is 8.15am.

And the Charminar exp from chennai to hyderabad sunday ( 01/06/2208) took around 6.13pm in the evening and reached
Hyderabad (nampally) around 10 am thats around 2 & half hour
late.

This is not only the case i have travelling with this train every friday & sunday to & fro from chennai to hyderabad for more
than one year this train charminar has reached on time only
on few occasion. We passenges feel very uncomfortable while
traveling for nearly 17 to 18hrs, normal jounrney hour is 14hrs.

Pls.i request the railway authorities to look into this issue. becos
this train never runs on schedule time, always runs min. 2 to 3 hrs
late.

Please do the needful

deepak

from Bhopal, Madhya Pradesh

irctc should also provide the facility of onward journey and blank paper ticket online.

kumar

from Chennai, Tamil Nadu

Dear Sir,

I am IRCTC Agent .I have booking online e-ticket problem is service unavailable problem.

Please improve your site speed fix that problem.

by

IRCTC AGENT.

Vinod Kumar

from Delhi, Delhi

IRCTC is not working..is there anything wrong with their Service or have stopped the service?

Sandeep K Nair

The train number 0682-special train going from kacheguda(AP) to Yashvanthpur Jn was supposed to arrive at kachiguda at 1:30AM and since then all the passengers are still waiting, till now the train has not arrived, its close to 10 hours. Is this special train organised by the government for our convenience or inconvenience. This irresponsible government gives us stress and trouble after taking our money. Can anyone prevent this from happening again?

SUMART

from Mumbai, Maharashtra

sir,
I have rerserved one ticket to dindigul from changelpet for that TWO TIMES FARE DEDUCTED FROM
MY ATM OF INDIAN BANK.The ticket details are as below.
PNR NO : [protected]
TRAIN NO : 2635 VAIAGI EXP.
RESERVES ON : 27.06.09
JOURNEY DATE : 05.07.09
BOARDING POINT : CGL (CHANGELPET)
RESERVED UP TO : DINDIGUL.
As per my indian bank statement IRCTC IB FEE ATM WDL : 121.00
ATM WDL FEE : 10.00 The same amount deducted TWICE.
Here by i request you to refund ONE AMOUNT.Plese note that my ticket is not cancelled.my journey is confirmed. kindly do the need full.
I.ALBERT

Ramesh chandra bhattar

from Surat, Gujarat

I am planning to travel to my native in OCTOBER and I had to book a tatkal rail ticket. I don’t have enough time to spend in endless queues at various Indian Rail reservation counters and so I decided to use IRCTC (http://irctc.co.in) to book my tickets online at my home on broadband internet. I was aware that it was a big risk. I had to prepare a lot to do the successful booking at IRCTC. Tickets for the desired day starts getting booked 2 days in advance (that is today) at 8:00 AM and I was fully prepared. I got up early today and first logged in to net and checked whether everything is fine. I was able to login to IRCTC and it was very fast to use. I was confident that at 8 AM I will surely book my tickets in Suryanagri express.

Booking at IRCTC for festival season tickets is risky, unreliable and Herculean task.

At 7:55 AM I again started a fresh session at IRCTC and logged in. I prepared my query and got ready with all details. At 8 AM I pressed the OK button at IRCTC website and was shocked to see a blank page with "Service unavailable" message displayed. I kept trying many times. I tried with Internet Explorer, I tried with Mozilla firefox. Mostly it was not proceeding a single step after getting logged in to IRCTC website but Sometime I was able to proceed one or two step ahead and then it was displaying "Service unavailable" message or was hanging. I started getting frustrated. I was sure if I cannot book in next 15 minutes or so I cannot get a confirmed status railways reservation. I didn’t loose my heart and kept trying. Till 8:30, I might have logged in and logged out to IRCTC at least 100 times and somehow I could never proceed because of all the different kind of error displayed by IRCTC website. Looked like the server of IRCTC got unresponsive and got chocked due to heavy load at opening time. At 8:30 AM suddenly I could go one more step ahead and I saw status that the tickets are "NOT AVAILABLE". I lost the opportunity to book tickets on desired day. This is not the first time I had seen this happening.

All the services provided by Indian Railways are pathetic. Whether it’s catering, seating, security or even ticket booking. Indian Railways NOW claims they are in profit. They should utilize people's money to improve the services instead of going to all business schools to showcase there skills to convert a loss budget in profit budget and patting their own back.

s narsaria

from Chennai, Tamil Nadu

Mar 17, 2011

To

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001
Sub: Refund for our unussed e-ticket Pnr no. [protected]
I would like to inform you that i have booked two ticket Mumbai to Varanasi on dt.15/03/2011, train no. 11093 in 3AC and 2AC, but 2AC was w/l, therfore we are waiting for the confirm of my 2AC ticket, after confirm my 2AC ticket, i am unalble to cancel my 3AC ticket due to internet problem.now i request you to please look the above matter seriously and arrange to refund my unussed ticket's payment.

Thanking You,
Vinita Narsaria
D/ 58/33, Krishi Export Plaza
Sigra, Varanasi -221010

jpyadav

from Bargarh, Odisha

Oct 4, 2013

you shall realize the more check an software will have it will become more voluminous and expensive and which is going to come on public. other two ticket with same particular could be booked and it is your mistake that you booked. your concern for onward and blank paper ticket or valued and irctc shall not take this time to short the issue. j p yadav

OSSOL

from Mumbai, Maharashtra

Oct 13, 2013

To

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.

Dear Sir,
Sub: Next Generation e-ticketing journey planner not working properly?

This is for your kind information that I am trying to get a ticket from irctc site since last 2 days, but unable to book, your NEXT GENERATION E TICKET JOURNEY PLANNER NOT WORKING PROPERLY when we click on the class option, we don't get next page only time out message come after 300 second???????
What to do ...
Please look into problem and do the needful so we may book our ticket easily .
sudhir rajvanshi
[protected]@rediffmail.com
[protected]

sharad4f

from Bengaluru, Karnataka

Dec 15, 2013

Dear Sir,
Sub: Next Generation e-ticketing journey planner not working properly?

This is for your kind information that I am trying to get a ticket from irctc site since last 2 days, but unable to book, your NEXT GENERATION E TICKET JOURNEY PLANNER NOT WORKING PROPERLY when we click on the class option, we don't get next page only time out message come after 300 second???????
What to do ...
Please look into problem and do the needful so we may book our ticket easily .

sharad mishra
[protected]@yahoo.co.in

rvramana

from Bhopal, Madhya Pradesh

May 21, 2014

Dear Sir I Am Going FromSingrauliTto Visakhapatnam But How Get Direct Resurvetion Ticket

pkpattar14

from Dhoraji, Gujarat

Aug 18, 2014

How to book e-ticket for Blank paper ticket (i.e., Bhuj to Bangalore via Mumbai by two different trains). Please answer.

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I used IRCTC service to book ticket several times.
but today (04/02/08) i booked ticket for my father and relatives from Ahmedabad to Mumbai dated 11/02/08, after making payments from my credit card the ticket for printing not shown by the site and the page is expire, so i againg login and checked my booked ticket option but it shows that ticket is not booked.
then i called up to citibank to confirm that payment is made or...

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1 Comment

Dear Sir/ Madam,

I cancelled my e-ticket 2 weeks back, but still no refund has been made even after several reminders.
PLease help me

Details:
Transaction ID PNR Number From Station To Station Date Of Journey Current Res_Status Booked On

[protected] [protected] SBC BPL [protected] Can/Mod [protected]

Thanks & Regards,br...

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3 Comments

Dear Sir/Madam,

Two of my transactions with irctc.co.in failed and my credit card was debited with (Rs 597 +Rs 597) on 29th Dec 2007. I have sent 3 emails with my failed transaction ids to the IRCTC customer care ([protected]@irctc.co.in) asking for an update on these failed transactions. I did not get a reply to any of these emails till date. Also I called them on their customer care phone number and after inumerous attempts, I got...

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8 Comments

I was trying to book a I Ticket with follwoing details, while booking after making the payment using by HDFC credit card, the web browser did not get redirected to IRCTC portal, so i did not get any confirmation regarding the booked ticket. However if i see the booking history, it says no history found.
So i am not sure whether the ticket is being booked or not as i do not have any reference number, neither the ticket got delivered...

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13 Comments

Dear Sir/Ma'am,
I had booked a ticket in 4209/ALD LKO INTRCTY on[protected].

Transaction ID : [protected].
PNR No. : [protected].
Class :CC
Date of Journey : 29/12/2007.
Date of Boarding : 29/12/2007
From : ALLAHABAD JN(ALD) To : LUCKNOW(LKO)
Boarding : ALLAHABAD JN(ALD) Resv Upto : LUCKNOW(LKO)
Quota : General
Scheduled Departure...

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8 Comments

Dear Sir,

I tried to book a ticket for two on 5th November, 2007 using the online ticket booking system of Indian Railways. Before I could get the confirmation of the booking the session expired. I checked the booking status in my IRCTC account but there was no update there. On checking the transaction's status in my credit card's account I found that payment had been done. I called to IRCTC help desk on 6 November,...

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91 Comments

Dear Sir,
Some people with negative attitudes in the organisation are trying to spoil the good reputation of railways.I want to tell you my experience.
Sir,
I was booking the ticket on internet irctc site (Login is Leopold35) on 14/7/2007 for going from Newdelhi to Mumbai central on 15/7/07.There was ticket available on Tatkal in Rajdhani Express(Train No.2952).I clicked on make payment.Ticket view should have appeared on screen but did not appear because of communication problem from the server.I tried to refresh the page but nothing appeared on the screen.I then went through the booking process again for TATKAL TICKET.This time i got the ticket view on the computer screen.The details are PNR No.[protected],The transaction I.D is [protected].Later i came to know that in my first attempt also a ticket(PNR.No.[protected],The Transaction I.D is [protected]) is booked which i then immediately cancelled.
I had corresponded with Mr.Pankaj and Mr.NabKishor of irctc and explained the problem to them.They said that i should see in Booked tickets menu.I tried to make them understand that the site itself was not userfriendly and it did not direct the user to look in the Booked tickets menu.
Also i asked them how it is possible to book two tickets in the same train in same login and with same identification card and that too on same day.When i was booking the second ticket the site should have given a message that already a ticket is booked in the same name.They had no answer for this.
Irctc in first place should have made website userfriendly so that a layman can book the ticket without any problems because all are not well versed in computers.
There should also be provision in website that a person will not incur loss due to the problems in website which happened in my case.I had to incur loss of around Rs.1800 due to failure of website.
The website has some glitches which they are not solving but are telling me all rules.First they should make site user friendly so that there is no mistake in booking the ticket.Especially for tatkal tickets booking site should have features which will help the customer to book the tickets because in tatkal case the ticket is not refundable so that he will not book same tickets twice which happened in my case.
I also mailed several times to people in redressal grievances at below email id( see mails below)
[protected]@wr.railnet.gov.in,
[protected]@wr.railnet.gov.in
But none of them bothered to reply.I wonder what is the purpose of them holding the post when they are not doing the work which they are supposed to do.Railways are simply spending amount on their salary.

Thanking you,

Yours sincerely,

Leopold Menezes

Aug 13, 2020

Complaint marked as Resolved

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pradeep kumar

from Mumbai, Maharashtra

Dear sir Leopold,
first of all take a look on your side, when you tried first time for booking of a tatkal ticket through IRCTC server. You should cautiously check your every step of command on internet, because it may be your network or broadband system too slow or have some network problem. Second thing that the IRCTC server is not specially designed for beginners, the booking gateway is same linked with Railway's booking terminals and hence they take a single command to perform an action whether it would be booking or cancellation. I know that the interface of IRCTC should be improved and to be user friendly, but what you think that it would easy task of sleeping babus ......... of indian railways........... Keep patience that day will come very soon, till than bear with me oops !!! us. thanks , PRADEEP KUMAR, MUMBAI

Niraj Singh

from Delhi, Delhi

Dear Railway Team,

Can you suggest me whats problem is going on with your online reservation again i could not reserv the ticket and again my amount has been deducted from my account. i have already complain two time yesterday regarding that but no body is giving response to me. yesterday i booked two times but amount deducted and i got failure message but the amount is not refunded in my account and again amount deducted from my account when today i was trying for reservation . Please refund as soon as possible because its not a customer satisfaction label.

my 3rd : [protected]

previous history is attached in trail mail.

Your customer care contact no is also not responding what that services is this. Please return back immediately.

Thanks & Regards
Niraj Singh
HDHQ SYSTEMS
ITC Limited - Hotels Division
ITC Green Centre, 10 Institutional Area
Sector 32, Gurgaon - 122 001
Phone[protected] / 2145/[protected]

----- Forwarded by HDHQ SYSTEMS/WelcomEmail on 20/11/2007 08:19 AM -----
HDHQ SYSTEMS/WelcomEmail
19/11/2007 01:17 PM
To
[protected]@irctc.co.in
cc

Subject
Fund Refund Request

Dear Team,

I am facing a problem with online e-ticket reservation. I was reserving the e-ticket from MYSORE JN to H NIZAMUDDIN and boarding at PUNE JN but first time after deduction of the amount from my account i got a message that your reservation is not successful, again i tried for the same but again i got the same message, i am sending my reservation id with this mail. i want to know that when i get my money which is deducted from my account,

First ID: [protected]
Second ID: [protected]

Please transfer the amount in account, do the needful ASAP. I am waiting for your immidiate responce.

Thanks & Regards
Niraj Singh
[protected]

SUBRAMANIAN V

from Delhi, Delhi

I fully agree with the views and observations of Mr Leopold Menezes. As stated by him the IRCTC website is not user-friendly.

These are my experiences.

1. Whenever we ask for 'lower berth' we are invariably
allotted 'side upper berth'. This I have noticed even
when hundreds of berths are available. (Side berths
cause great inconvenience to tall people like me).

Are 'lower berths' out of bounds for passengers making
online reservation? The Railways should clarify.

2. But, when one asks for 'middle berth', middle berth is
allotted, subject to availability.

Why does this happen?

These are my suggestions.

1. A passenger must be in a position to view the actual
vacant berths, by seeing through the 2D pictures of
all bogies which are standard attachments, in a
particular train. It will help him/her to decide upon
and select the bogie and berth number simulaneously.

2. As of now,the passenger comes to know of the bogie
and berth number allotted, only after making the
payment. But, this shall not be the case.

Before making the online payment, the passenger must
be in a position to exercise his/her choice.

Will the Railways reply?

- Subramanian, V.

rajeev kamal sanjeev

from Kolkata, West Bengal

dear sir,

still waiting for refund of money against pnr no [protected]
despite several mail on [protected]@irctc.co.in

rajeev

AMENDER KUMAR

from New Delhi, Delhi

Dear sir Leopold,
first of all take a look on your side, when you tried first time for booking of a ticket through IRCTC server.
on date 25.9.08 pnr no.[protected] i am not travelled.
Your customer care contact no is also not responding what that services is this. Please return back immediately.

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 542

Non-Refund of double debit of ticket amount.

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