Indian Railway Catering & Tourism Corporation [IRCTC] — Berth preference is neglected to force passenger to do cancellation.

Address:	560076
Website:	www.irctc.co.in/eticketing/home

I have been trying to get a lower berth for my wife with my 7 month old baby, but keep getting only middle berth even there are 210 seats available seats. I tried when there were 225 seats, got MB only so I was forced to cancel the ticket and re-book but still getting only MB. It’s not first time have been facing this problem, it happened many times before and I lost only money by canceling the tickets be never got LB. I don’t understand why am paying more money for reservation if i am not getting berth preference for valid reason. It seems like intentionally the system has been setup to make more money for the government and also I started facing problem since then the new cancellation policy got effective.