Indian Railway Catering & Tourism Corporation [IRCTC] — Blunder in refund of cancelling tickets

Address:	400614
Website:	www.irctc.co.in

Me & wife, reserved tickets through irctc for a visit to garhwal and the tickets were booked for:
1.Mumbai central to h. Nizamuddin (1a)
2.Delhi rohilla to kotdwara (3a)
3.Dehradun to dehli rohilla (3a)
4.Ndls to mumbai central (3a)
We had also booked the dormitory at delhi rohilla both ways.
Last date of journey was 29.04.2016
For some reason, we had to cancel the whole trip and so we cancelled all the tickets on 14.04.2016. It may please be noted that the dormitory has no provision of cancellation.
For health reasons, we had to cancel the whole trip was cancelled and it was all the four journey tickets that were shown in the cancellation. Yet, the tickets that were cancelled were, 1mum-del, 2.Del-mum and the two dormitory bookings.
We have not received any refund so far but according to records the cancellation refund has not yet been made at all after 3 days of cancellation.
He prabhu, मेरा सन्देश सुरेश प्रभु तक पहुँचा देना!