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Indian Railway Catering & Tourism Corporation [IRCTC] — ca

I have booked a ticket to mumbai cstm from ratnagiri on 31. May, 2018. Pnr number: [protected]. The refund amount of rs. 420due to personal reasons i have cancelled the ticket on 05-march-2018. The ticket has been cancelled successfully, and in the cancelled ticket option it is showing (Still) "sent for refund" but amount still not refunded back to the account. I have tried to contact the irctc customer care number[protected]. They have told me to send an mail with the details. I have sent it long back, but could not get any reply.
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Mar 08, 2018

Complaint Status

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

Mene tatkal ticket book kiya irctc se ticket book nahi hua our debet ho gaya to mera mony refund automatic hoga ya kuch prrocess hai please solutions me

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    Indian Railway Catering & Tourism Corporation [IRCTC]
    Customer Care Service
    Customer satisfaction rating
    18%
    Complaints
    9850
    Pending
    0
    Resolved
    1729
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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