Indian Railway Catering & Tourism Corporation [IRCTC] — Cancelled e-ticket amound not yet refunded back.

Address:	New Delhi, Delhi, 110001
Website:	www.irctc.co.in

Dear sir,


I have booked a ticket from habibganj to h. Nizamuddin on 26 nov 2016. Due to personal reasons i have cancelled the ticket on 02-dec-2016. The ticket has been cancelled successfully, and in the cancelled ticket option it is showing (Still) "sent to bank" but amount still not refunded back to the account. I have asked to contact ubi bank branch. They have told me that amount not received by bank.

Kindly help me the needful things & refund amount.
Ticket details,
Pnr number : [protected]
Transaction id : [protected]
Train no :12155
Date of booking : 29-nov-2016
Total ticket fare : rs 395.00
Cancelled date : 02-dec-2016
Refund amount : rs 335.00

Thanks & regards

Sanjay kumar rangile

Mob. No.:-[protected]