Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — cancelled my confirmed tatkal ticket without my notice

Krutika Bhangale

from Mumbai, Maharashtra

Website:

www.irctc.co.in

I booked tatkal ticket on 25th april for journey date of 26th april from mumbai to amritsar. Pnr is [protected]. I got a confirmed ticket.in evening when i checked into the pnr it was this ticket is released. I didnt get any cancellation message from irctc. And not even refund. This happened without my notice. If i would have got into train directly and then came to know i dont have seat booking, what would i have done in the middle of the journey. I demand for the justice and refund. Ticket charged me rs.3230 for ac 2 tier.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Apr 30, 2018

Updated by Krutika Bhangale any update on my complaint?? i need my refund as soon as possible. the ticket was released in evening and booking was done in morning. they should have provided me alternate accommodation. but neither accommodation nor any cancellation message. and no refund also. pls look into it.